A good friend (from California) and I (from North Carolina) rode the 2015 CANDISC bicycle ride with…read morerented bicycles from Tyler at Broken Spoke Bicycle Shop. Everything worked perfectly and the experience was very well organized. Tyler and his father give very reasonable service in a very personal way. Thank you Broken Spoke for a trouble free ride around Sakakawea County North Dakota.

From the owner: We sell KHS bicycles and repair all other brands.read more

I can't recommend these guys highly enough. I stopped in on a cross-country bike trip and they…read morereally took care of me. They are not only attentive to their customers, but are also craftsmen. Their work has survived thousands of miles of riding.

Went to purchase a bike, but the salesman was a young boy (15 years old?) who, while…read morewell-intentioned and attentive, did not know enough about bikes to be much help. Ended up going to another bike shop in town to make our purchase.

On July 30, 2025, I stopped in your Scheels store in Bismarck looking for a pair of Keen shoes,…read morewhich I purchased from you store may time before. I was approached by a sales associate and I told him that I was looking a new pair of Keens shoes. I indicated that I require a shoe with a wide width, and then indicated if the display does not indicate wide widths we don't have them. I then asked he could please check your store to if by any chance you might a pair on the shelves. He told me if they are not indicated come in a wide width you don't have any on hand. I then asked if could order a pair me on and have sent to my house as on some my prior purchases of this brand of shoe, his response was that was to online and look for what I wanted and order them myself. It appear if my sale was not going to be a quick sale or if was not one the youths purchasing back to school shoes, he was not interested in helping me. Now we are told to support our local businesses, but if this the kind of service we are going receive we might just well go the big box stores.

I didn't know what to expect as I've never seen a Scheels in my travels, so this was going to be a…read moreunique experience. It's... sporting goods and outdoors. Much like the Dicks or Academy chains I've seen elsewhere, but in the size of a Walmart Supercenter. Clothing, kayaks, more fishing equipment than I knew existed, guns both long and short, and lots more clothing. Four different associates asked me if I needed any help, which I did not. I did see some underlayer stuff that would have been great for keeping warm, but many did not have prices displayed and the ones that did were expensive. The store is full of merchandise. Every display is well packed and it's all put way, stacked or fluffed properly. Nothing on the floor and nothing untidy, which is likely because I ran into the manager twice as I walked my circuit of the store. One entrance to the outside and they have another into the Kirkwood Mall. [Review 10606 overall, 374 of 2019.]

Smaller dealer, very busy but plenty of friendly people around to help. Wasn't looking at bikes or…read moreprices but they had a decent inventory on hand. Clean with coffee on so worth a stop.

We were on a cross country trip when the weather took a turn for the worse. I messaged ahead and…read moreKelly replied. Even though it was Labor Day and the store was closed... Kelly and Coyote opened the store just for us! They were waiting at the door with towels to help us dry off! After setting us up with awesome gear... and warming up.... we were on the road again. I have renewed faith in HD dealership service. The "family" feeling was definitely present and much appreciated!!! Very HIGHLY recommend patronizing this dealer!

Brought in a dirt bike in for carb work. chain tighten and lube and oil change. 1 week later my…read morebike was not serviced. I also ordered parts for a 4 wheeler I purchased there 4 years ago and 7 months later my parts have not arrived or they did not order them. Customer service is not their strong point.

Never had a worse experience before in my life. I waited 11 months for a full service and carb job…read moreon my bike, which wouldn't be a problem if I didn't have to bring it back twice already for problems from the service. One which included missing filling the coolant before it left. My bike overheated while I was taking a short trip and stalled. Got back home with it and checked the coolant reservoirs, nothing. Definitely has damage from the heat and is knocking bad. I called and they swear that they'll "Make it right". I bring it back in and they basically tell me I'm lying and they filled everything up. It was absolutely fruitless to argue with Shane and the mechanic, so I gave up. I guess all I can do is take the loss on the bike and not come back. I've saved a bunch of co-workers from coming here already from telling them this story so that's all the compensation I can hope for at this point. If you value your machine, please don't come here.