Olby goes above and beyond for each job they work on. We were in the market for a snow plow and…read moreGary had a couple of used ones available. Many places wouldn't even tell us they had used equipment cuz they're hoping we'll just buy new - Gary really puts his customers first. He was able to work us into his busy schedule and get a plow (that looked brand new when we picked it up) fitted perfectly onto our truck! Both Gary and Lynne (and the shop cat - Kitty) are wonderful and run a very fair - customer centered auto business. We'll definitely buy from them again!

I had a problem with my front brake caliper on my truck and Olby Automotive was able to get me in,…read morediagnose the problem and get it fixed the next business day. Quality work at a fair price. I definitely recommend them.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

Customer service is top notch…read more Their work on all my vehicles had been great. Never any issues. If I have questions, they're always good and answering them timely. I really like their text message and phone notifications along with a vehicle report that you can click onto the internet via the text message. They do a thorough job and you know exactly where your vehicle stands in terms of maintenance and what needs to be done. They don't push you into buying a service or an extra service... they advise you on how to save money and if a certain item can wait until next time to be worked in with an oil change, etc. The price is reasonable. The waiting area is clean. If they're booked, they often give you the option to drop your car off and they'll squeeze it in throughout the day. I have been able to use a loaner car one time. (You'll need to schedule this about a week in advance) Overall, one of the best places(probably the best)I've had my vehicles serviced in 20 years!

First time at TGK. 4 tires, mounted, balanced and alignment. Work done in a timely manner. There…read morewas an issue with the alignment and they immediately took it back and fixed it. Other than the inconvenience, I will definitely try them again.

I have had a number of vehicles repaired at Shafer Auto and have been very pleased with their…read moreprofessional work. No issues and I'm going back tomorrow to have them check out a braking issue.

Beware!!! Brought my car in to have lower ball joints replaced. The ended up breaking one of my abs…read moresensers. And said I would have to pay for it and they would install it free. Why should I pay for something they broke? So if you go to Shafer auto repair be prepared to pay for your parts if they break them! Totally out of line! I will be looking for a different auto repair shop. P.S Kevin the owner even admitted they broke the senser!

Never had any problem with his work Good job Good quality…read moreThat's a good job changing the oil tires had problems with my brakes took care of that many times over the years.

We had a flat tire on a Sunday night, and got great service and follow up at a reasonable price. I…read morehighly recommend Bruce's!

I had a nail in my tire and needed urgent repair. St, Croix Tire got me in, repaired the tire and…read moreI was on my way. Thank you!!

Good work. Timely and done right. easy to work with. Friendly people. Take pictures of what needs…read moreto be done, so you can see the damage .

I brought my 2002 PT Cruiser in for a bad wheel bearing. Eli was the manager I worked with. He was…read morecourteous and explained everything to me. They did a free inspection and found a few issues I was already aware of and a few I was not. I appreciated both the honesty and thoroughness with which I was treated. There were a couple of hiccups but Eli worked those out. Chris the mechanic was a wonder and my car was even better than I expected. The price turned out to be lower than quoted! I have never had that happen before. It was a wonderful surprise. Overall I would recommend Matt's and will be returning in the future for more excellent work! Many thanks to Eli, Chris, and Xavier. You have one loyal fan for life now. Donna Peltier

Terrible place to deal with - constantly trying to overcharge for simple repairs…read more This place doesn't seem to be able to handle fixing a vehicle without adding overpriced extra to gouge the customer

Took vehicle in telling them I needed a bushing replaced in my steering column as my normal…read moremechanic had identified the problem but lacked the tools to complete. They claimed the short steering shaft was what needed replacing not the bushing. Got car back and it was still making same clunking noise in the steering wheel. Took it back to them. Now their telling me it needs a bushing - the repair I had asked for in the first place. Now they want to charge me an additional $200 + on top of the near $800 they charged me for replacing the shaft. They are offering nothing for their mistake. They are also terrible at returning calls and scheduling. I'm left thinking either I am paying for them to learn on the job or they are ripping me off doing work I never needed.

Lauber Autoworks provides honest, dependable service and excellent communication throughout the…read morerepair process. The work quality was outstanding, and the turnaround time was impressive. I highly recommend Lauber Autoworks and will definitely be returning for future service!