Shane is my one and only stop for anything Euro. He treats me like somebody who's spent 10x what I…read morehave and always does what's right by his customers. If I had a Euro this is the only place in the metroplex that I would go.

I went in to Shane's shop after my car said it needed a A5 service. I asked him for service records…read moreon my car since he was the only mechanic besides Mercedes I let work on my car. He went over them and I waited my turn. Left my vehicle with him and clarified what a A5 service included (spark plugs being one). This man called me and said your car is fine that's $150.00 I asked him what that was for he said a hour of labor, I informed him that I needed spark plugs and he said okay another 150.00 plus spark plugs for his mistake. I guess he doesn't keep track of the service he does on cars because he would have knew what I needed. Don't go to him unless you want to be blamed for his mistake and told you are arguing when just trying to explain it was a honest mistake.

Was passing and enquired how much for an oil change for a Jeep Grand Cherokee, they said $150 to…read more$175. And that's when I walked out and went to my usual place... $50, inc Oil filter! MIND BOGLED!

This is without a doubt THE place to take your vehicle. Brian and Spencer are the most honest,…read morehelpful men in the business. I have been going here for years and I have sent my family members there and they are loyal customers now as well. They are one of a kind. Give them a call!

Bunch of scammers scammed a teenager didn't even receive a refund, did add some parts to the…read morevehicle but didn't do what I told them I wanted don't go here they can't be trust

Took my truck for a drop and a few other things they told me my total was 3,900. I get a call to…read morepick up my truck ( i was not told anything abt extra charges) i get there to pick up my truck n im told my total is now 4,700 because they added the total wrong. Not my problem and i was never told anything until last minute. very unprofessional worst shop experience. And they still had the nerve to team up n yell at me

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Great service from start to finish! I had a really positive experience with this car service. They…read morewere friendly, professional, and made me feel completely comfortable and confident that my vehicle was in good hands. The pricing was very fair, with no surprises or unnecessary charges. They also have great financing options available, which made the process even easier and more affordable. It's hard to find honest and trustworthy service these days, and I really appreciated the way I was treated. I would definitely recommend them to anyone looking for reliable, friendly, fairly priced car service with great financing options!

I got to say every time I bring my truck there always get a better price they can take care of me…read morethe same day and most instances and they're up front with me if what the problem sounds like it initially was and they find it wasn't that, they didn't charge me. No they may charge me depending on what they had to look at under the engine. Today I went in thinking I need fuel injectors based on the diagnostic that store across the street took and it would have been eight fuel injectors I had to buy at $150 each they started on the truck and realized the fuel injectors were perfect so I didn't have to pay for those fuel injectors.

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

They have shady business practices! When you want to speak to the someone, Denise will claim that…read morenoone speaks English! When calling they will block your number. They will not provide proof of warranty or diagnostic in writing. They are trying to charge additional money more than what was agreed upon. DO NOT GO HERE!!!

Wouldn't take my Lexus isf anywhere else for this kind of work! They did an awesome job installing…read moreppe headers/starter/ball joints/mounts/heat wrap etc with the best pricing in DFW! These guys know the ins and outs of these cars I highly recommend this shop in camp Bowie ft worth, thanks for taking good care of her, yall are a blessing!! Recommend 10/10