I have seen Dr. Merryman for 20+ years. He is one if the best general practitioners I have ever…read morecome across. His PAs are efficient and friendly and he is caring and helpful. If you are looking for a GP in the area, I highy recommend ARC and Dr. Merryman.

About 30 years ago my husband and I were in need of a new doctor. Dr. James Merryman was…read morerecommended to us and we fell in love he's been my doctor through the loss of my husband he's cared for most of my children and my granddaughter I respect him greatly he is a wonderful Christian man and if you're looking for a new physician you could not do any better than Dr. Merryman he and his family are very wonderful Christian people

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

I decided it was time to get a primary Dr in Austin instead of in my home town. I did some research…read moreand ultimately chose Dr Wolf because she was an internist and was on ARC's rising star list. I went to the appointment and met with her nurse. I don't remember her name, but she was super nice. I waited maybe 5 minutes in the room - overall wait time was around 15 minutes (arrival to Dr time) - and Dr Wolf was super easy to talk to. I went over my concerns and she addressed everything in a very easy to understand manner. She asked that I do some bloodwork and things, which I did the next morning. Within a few hours, her nurse had called me about an abnormal result and they walked me through that process. Definitely like Dr Wolf and have referred a few of my friends that recently moved here to her! Appointments seemed easy enough to make. I got in within a week, but I didn't have anything really going on like a cold or something. Most Dr's like that will squeeze you in if you needed to be seen quicker, but I haven't had to do that at her office yet. Anyways, I was satisfied with getting in to see her in a week for what I had going on.

I am writing an update to my original review because I have had Dr. Wolf as my doctor for awhile…read morenow and can highly recommend her. This past year was a tough one medically and with losses in my family, and she and her staff have listened to me, referred me to appropriate specialists and understood my own need to advocate for my care and methods of treatments. She has been my primary care person and her staff has always treated me with respect, gotten back to me in timely ways and used caring and compassion. Now that I have seen more doctors in Austin and am aware that they all see huge numbers of patients I am more appreciative of the kindness and professionalism of Dr. Wolf and this practice. She has coordinated my care but it has always felt like a partnership through a tough year. She rocks!

I recently wrote a review for my new AWESOME dentist and it had me thinking about my AWESOME…read moredoctor, Dr. Sorensen. I'm surprised there aren't any reviews of her yet - she runs a small practice but she's a big deal. My first appointment with her was last fall. I was overdue for my annual and, like any normal human being, wasn't looking forward to it. A good friend recommended her with a glowing review. My intention was to call the office, just to ask if she was accepting new patients (she only accepts 600-800 so I figured my chances of getting in were slim). Much to my surprise, Dr. Sorensen was the one to answer the phone! That impressed me enough that I scheduled an appointment for the next week. My first impression of Dr. Sorensen was excellent, and things only got better from there. She literally does everything - she is a one-woman staff, which means she does everything from checking your vitals to dealing with insurance. This approach means that you get to spend more time with her, which means that you feel like anything but just another patient. She also takes a conservative approach to medicine, so when I told her about my occasional anxiety, she recommended things like yoga instead of jumping to more invasive/expensive treatments. Best part of my experience with her? I ended up having a bit of follow-up work the next day, and was obviously concerned about the results. She got back to me the next morning to let me know all was OK and thoroughly explain everything. And the day after that, I got my pap results back. That's right...TWO DAYS after my appointment I got my pap results! I'm used to waiting a minimum of two weeks. She called as soon as she got the results because she didn't want me to worry longer than I needed to...wow. If you are looking for a doctor who uses modern technology (online scheduling, mostly paperless, etc.) but won't provide you with the typical, cold doctor's experience, I strongly recommend Dr. Sorensen.

I visited this practice for the first time after recently switching from a larger practice. I was…read morevery impressed Dr Sorenson's professionalism. My initial visit was very through and the Dr took as much time as was needed to understand my medical history, make suggestions, ask questions and actually sit down and have a conversation! That is impressive in todays world. Her practice is purposefully small, self-managed and her interest in medicine and people is clearly visible in how she runs her business and treats her patients. I nearly fell out of my chair when I called to schedule an appointment and Dr Sorensen answered the phone herself. Unheard of! She also makes herself available on nights and weekends to answer calls or come to the office in case urgent issues arise. I believe she truly cares about her patients and wants to manage her practice with the best technology and information available to her. She leverages technology to allow her to have the time to treat the patients, rather than using technology as a crutch to fit more patients into her day. I was thoroughly impressed with Dr. Sorensen, her sense of professionalism was first rate and she has a compassionate manner that is ideal for families looking for a Family Practice. If all small businesses could be run in the same manner Dr Sorensen is running her business, we would have a true sense of what community really means.

This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

Absolutely rude and unprofessional. Don't know if it was this location or the customer service…read morerepresentative but they definitely shouldn't be working in the medical field let alone customer support.

Remember those "interrupting cow" knock-knock jokes? I have…read morean interrupting doctor one, ARC urgent care. "Knock knock." "Who's there?" "Interrupting doctor." "I fainted for no apparent reason yesterday, and have been having some serious issues with my memor..." "Get some lab work, here's a referral to cardiology, and you'll have to see your primary care doctor about the memory thing." "But do you think the memory loss might be relat...." "Like I said, you'll have to see your primary care about that." I have to say that Dr. Brooke did order an EKG and lab work, and he called me twice while I was on the way home to give me lab results and a referral to a cardiologist (EKG normal). It almost made up for him not being interested in hearing what I had to say during the exam. I guess he was busy, being an doctor doing an urgent care rotation during flu season and all, but I definitely felt like just another body he wanted to get out the door to make way for the next one.

He does not like to prescribe medications even if they have been prescribed to you for the last 20…read moreyears to maintain a serious medical condition. I switched to him after my last Dr. retired. I had seen Dr Brooke for almost a year and a half. He also insisted I have a pap smear before he would prescribe birth control (one in which my medical records and his nurse said I didn't need at this time). The same birth control I've taken for 15 years. After the humiliation, degradation and expense of going thru that, his office lost my lab results and I was never provided with any of the results. or refunded my cost. Another time I was 3 days late for my shot and he insisted I take a pregnancy test first even though I had not had sex in over a month and there was NO WAY I was pregnant. I asked about taking a medication to lower my high cholesterol. I donate blood and had results from the Blood Center of Central Texas. Their doctors' results weren't good enough for him and he insisted I take more blood tests there before even considering treatment. Basically he's a (*&%$) with poor bedside manners and his main agenda seems to be ordering unnecessary tests to rack up the expense. I don't have health insurance and can't afford his method of Bogusness. No wonder people can't afford insurance nowadays with Dr.'s like him cranking up the bill unnecessarily. Oh and last but not least, he referred me to another Dr. for my condition who turned out to be a pediatrition at Dell Children's Center. Perhaps after practicing for 25 years he should consider retirement. Can any one say QUACK?

best pcp care i ever had on my 72 years on planet earth. i have been with dr crear as a patient…read moresince 2020 and trade doctors for anything.

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

Ditto to this: "Dr John is great however his staff and the witch who works reception are terribly…read morerude and unhelpful." I had been seeing Dr. John for decades and very pleased overall. I rated his service as 'above and beyond' and would've scored him at 10. However, over the last couple of years, I've noticed a declining trend in quality of healthcare and front office professionalism; wherein, the nurse practitioner held the notion that Diabetes was curable. Since my A1C was in check, she would no longer prescribe the medication that had been keeping it in check. It was not a pleasant experience getting this escalated to Dr. John's attention. When finally that occurred, Dr. John immediately requested a refill for the prescription med, yet made no mention of the NP's error - or that she would be re-trained. Over the years, his office staff deteriorated, particularly his wife - who clearly rules the roost with autocratic rudeness. While I'm grateful for the decades of great medical care I received from Dr. John, I'm happy to see him retire - and hopefully his wife as well, such that patients can receive the awesome care once delivered by Dr. Paul John, MD.

Dr. John and his team are fantastic. They care about you and are skilled in really evaluating your…read moresymptoms and can even do minor surgery in the office.

The staff here is awesome. I was greeted warmly as soon as I arrived. Molly, the NP, was…read morepersonable, empathetic and knowledgeable. I came in for my annual and she made the appointment a pleasant one. The office is very clean and well decorated. I felt like I was in someone's home. I parked in the Domain's Purple lot and was able to walk easily to the office.

This is the second review I've left for One Medical, and I normally wouldn't go out of my way to do…read morethat -- but I felt the need to elaborate further because of how unpleasant and unfortunate this experience was. This was one of the most disheartening and discouraging healthcare experiences I've ever had -- and what makes it worse is that it was my first time seeking help for my mental health in over 15 years. I grew up in an environment where asking for help -- especially when it came to medication for mental health -- was seen as a weakness. So it took everything in me to finally overcome that and make an appointment. After a particularly overwhelming six months, I built up the courage to be honest about what I was struggling with and what had worked for me in the past. I wasn't demanding anything -- I was simply trying to communicate openly, hoping for a supportive and respectful conversation about my care. Instead, I was met with judgment and ultimately rejection by Harley Berning. She initially prescribed me a lower dose of the medication I mentioned -- no concerns or hesitation. But after I followed up with a message asking if this was the right plan going forward, everything changed. My prescription was suddenly revoked after it had already been sent in and paid for, and I was told she could no longer continue my care. It felt like I was being punished for being honest. I was mischaracterized, dismissed, and made to feel like I had done something wrong just for asking questions and advocating for myself. That kind of distrust -- especially when someone is finally trying to seek help after years of struggling -- is incredibly damaging. This experience didn't just shake my trust in one provider. It made me question whether I should have ever reached out in the first place. And I imagine I'm not the only one who's walked away from One Medical feeling like this. If you're someone who's anxious, vulnerable, or trying to overcome the stigma of getting mental health care -- be careful. I wanted this to be a step toward healing, and instead it left me feeling worse than when I started.

Honestly, I took the 1 star comments seriously and was very hesitant to come here. However, I…read moredidn't have a bad experience here whatsoever. Though a hint. This place is a bit hard to find so start early. It's a bit of a repurposed house. The front desk is super nice especially Paul, and the payment was quick and easy. So, here comes the large part of the review: Dr. Erica Swegler. As you can tell from my star rating I thought she was good. She was very quick and too the point, which I see one people may be put off by, but really though. People are complaining that clinics can't get to people on time or doctors leave in a rush. There is no happy medium. Dr. Swegler tries to get people in and out and try to get to the bottom of things as fast as possible with ample care and evidence. Her words may be a tad bit brusque, but she gets to the point. As for people who read WebMD and think they know everything, then complain about doctors correcting them... Really? You pay them to tell you what's wrong. There is a sense of professionalism that you're undermining by completely ignoring professional help even though you come for it. I can see why one doesn't want a brusque doctor for long term, if they're more sensitive. That's understandable, but she is a general practitioner, not a therapist. If you want ample time to talk about things, then this place may not be suitable. However, when it comes to quick expertise and professionalism without fluff, this is the place to go.

Getting worse. The administrative side of this practice is beyond disorganized. As I previously…read morementioned, they wanted to refer me to podiatry for repairing an ingrown toenail. They couldn't handle the referral during my visit on Monday because their computer was down. Each day has had a new excuse/explanation. Now they're HOPING to have it sent tomorrow -- Friday. Meanwhile, they've already arranged for my colon cancer screening materials to be shipped and they'll be here Friday. In other words, if all you need is preventive care, you're going to be great here. But if you actually require ongoing or followup care, you're going to fall through the cracks. As soon as the colon cancer screening is done, I'll be looking for a new doctor.