So fun!!! The room was so realistic , "Krakens Revenge"!! The whole family had a great time. 2…read moreadults, 3 kids ages 15, 13, and 9.

We loved the atmosphere of the rooms. There was a great mix of puzzles: pattern recognition,…read morenumbers sequences, even a few small mazes that you had to guide objects through. After we did our first game, my kids kept asking when we'd do the other room. I'll definitely be bringing my friends here when they come for a visit.

Great experience...Mae was phenomenal, giving nudges when needed and really helping us smooth out…read moregameplay. Sets, props. etc were high quality, and the puzzles were challenging and fun. This is our second time at this location, would highly recommend.

Amazing time. Me and my friends had a great time and the employees were very chill and are cool…read moreunlike other employees at other places. Everywhere in here is full of great people and the basketball is tuff. The foam pit was amazing. It's a great place to learn new tricks like backflips and learn some tricks aren't meant for people. Like me I tried to backflips and landed on my neck, now i'm in agonizing pain but it was so worth it.

Nice place. The staff were friendly and helpful, and were actively monitoring our progress to deal…read morewith an issues. We had one minor malfunction, which the staff member noticed immediately, and dealt with. Their rooms are pretty immersive. They show a little wear from use, but not bad.

This was so much fun. I brought my 14 year old son and some friends here for his birthday and they…read morehad an absolutely fabulous time. Gwen was working and she gave us just the right amount of hints. All the puzzles were well-designed and the right level of difficulty. We did the King Midas room; it was the first time any of us had done one, and we will definitely be back.

Come for my daughter's 10th birthday and did Mystery Mansion with four kids and two adults…read more FANTASTIC experience and Hayley was a fabulous GM!!

WE ESCAPED! Me and my 2 friends came here and did the Kidnapping 2 and it was the best escape room…read moreof my life. Our game master was niki aka Siri she was wonderful giving good hints that didn't give it fully away but we like barely used any. It started in the dark so if you don't like that I wouldn't recommend this room but if you think that would be fun I would definitely do it I had a amazing time! Worth every star given.

Great spot for groups or parties! The owner is attentive and helpful. My daughter had a birthday…read moreparty there and it was very cool and different! The girls had a great time!

this was my partner and my first time doing an escape room and we had a blast! we did breathless…read moreand made it out (just barely) - the design was great (awesome atmosphere, the theming was fantastic), the puzzles were great, and dave? was nice and super responsive every time we asked for help. even with all the clues we used, it felt super rewarding to cross the finish line! definitely plan to come back for their harder room before we leave CT.

This was the second time I did an escape room. It was a lot of fun. It's located on Main Street so…read moremake a day of it by going to lunch or dinner at one of the many restaurants close by. We did the "Inquisition" escape room, which could be scary for little kids. Jasbir was wonderful guiding us when we needed clues. We made it out but it took us just about an hour! lol so much fun!!

We did cell block 4 and it was AMAZING, it took 4 of us to work together to be able to escape! Our…read moregame-masters Levi and Lina were great, they provided just the right amount of hints when needed! I highly recommend.

We returned to Complexity in Nov of 2019 to try their "The Blizzard" Room - You and your team are…read moresent in to search for evidences made by a ground-breaking duo years ago on an important research discovery. You had no idea that a blizzard storm is approaching your team and you need to seek shelter right away. This is the time to sharpen your survival instincts so your team would be able to live through this storm and bring back the research evidence to base! HIT THE BULLSEYE -Intriguing storyline and very different from a lot of the survival and rescue themed rooms we've played so far -All the props used were relatable to the storyline and we felt like we were in a real igloo -The lighting and ambience went well with the room design -Puzzles were mostly linear but explained the story in a reasonable order to accomplish the final goal. With that said, our recommended size for this room would be a max of 3-4 people due to the size and communication factor in the room MISSED THE MARK -This is the first time we actually had to pay attention to the storyline from the game master for something we had to use in the room later. Perhaps there could be another hint in the room just in case the players missed it at the beginning, and it doesn't have to count as a hint? -One game piece might need a bit of clearer instruction of what is "on" and what is "off" from the start as it was a bit confusing to figure out on our own -The hint system utilized can be heard only in one area of the room. Perhaps a speaker that can cover all areas can be installed that would make the players experience more pleasurable -For a more immersive feel to the storyline, the outside area of the door could have a bit of a "blizzard" feel before entering -Some added on wind or lowering the AC effect can also bring in a more immersive feel to the experience. Music would definitely help as well. -The ending could use some work. Perhaps an added-on sound effect for the helicopter rescue just to signify the win as we didn't realize we had been saved until the game master came in a few minutes later saying we've already completed all the tasks TAKE A SHOT? This room reminded us of a "fantasy cartoonish world" like Disney's "Frozen". We felt that kids would really enjoy this room due to the color, props used, and the set design. Some puzzle aspects might even be easier from their perspective as the dim lighting made some clues and colors harder for us to see. We feel that kids will have no issues identifying them. We really enjoyed putting our mindset to basic survival skills and working our steps to finally being successfully rescued!

A group of us had never done an escape room before so we had no idea what to expect. Alexis did a…read moregreat job explaining what the room was about and offered some critical clues as we worked our way through it. We managed to complete the room with a couple of minutes to spare and had a great time.

Without giving too much away, I'd like to highly recommend this escape room!…read more (Be warned, the entrance is a little tricky to spot, but one you're in the parking lot, you'll see "Quandary" signage to guild you in.) Also be warned, tell your guide before-hand whether or not your group is interested in jump-scares! ;) This escape room company had multiple locations, and naturally has multiple room themes to choose from so there's options for everybody!

My family decided to come here for a Sunday Funday activity. We were looking to do something in…read morethis area and after loving this companies rooms in Farmington and Rocky Hill, it was the perfect spot. We originally booked one of the rooms but on the way called up and asked if we could switch to the other. Since they had no one coming in after us they had no issue allowing it which was nice. We did the Zodiac Killer. It was an alright room but was all manual locks and puzzles, nothing electronic or anything. A fair escape room, but certainly not as good as the three puzzles we've done at the other two locations.

We came here on a Saturday afternoon. I would suggest booking ahead online to reserve your room…read more Located between BJ's and Dairy Queen. They are located on the second floor to the right, just follow the signs. The staff was very friendly, and even offered to take a picture of us at the end. A few different rooms available, we chose patient number three. It was close to an hour of fun and got us to use some critical thinking skills. They honored a coupon code from almost 4 years ago when I had to cancel a party due to Covid. It took a few minutes to find, but there were no issues when the code was found in their database. Will definitely come back to try another room.

I did an escape room here on a weekend…read more First, if you call, no one answers the phone. If you email, no one responds. We had a special event and the website mentioned they can do something special for special events if you contact them, but my attempts at contacting them were fruitless. Just in case you are unsure of where to go, the escape room business is on the second floor. We played the Clue room. Given the price being so low, it was a solid room with a fun theme. That said, there were puzzles you could just brute-force your way through if you wanted to, and the clues from the game-master we needed were mostly not clues but help because a certain piece of the room didn't work from a technical perspective. Unlike at other escape rooms, the game-masters are definitely not paying any attention to what you're doing in the room unless you call on a walkie-talkie for a clue, at which point you have to explain to them what you're doing.

No cash allowed, so card payments are required…read more The escape rooms all seem to be single-room setups, with some appropriate props, but there doesn't seem to have been much attention to detail. Your task is basically to find strings of numbers and letters, to open the dozens of combination locks around the room. It does feel a it repetitive, and contrived. Some clues can be found just by looking for wear from past users. The (only?) staff member present, who was friendly, helpful, and chill.

This was the first ever escape room I had ever done. I thought it was a cool concept. But it was…read moreliterally just metal safes strewn about a bland room. In the safes were PAPER clues. It was less than immersive and might be something you could make yourself. It was not challenging enough as well. Only good thing that came out of this was that I realized that my ex who I went with at the time lacks any kind of logic to make it through even an escape room like this.