Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

After researching their inventory online, I went to the dealership to look at the cars and talk…read morewith a salesperson. I explained exactly what terms I was looking for for which car (I had already done the calculations FOR THIS DEALERSHIP online). The general manager called out from his office that what I wanted couldn't happen. Of course he was not privy to the whole interaction I had with the salesman, or he would have known I had a Mazda trade in. When I told him that, he made a comment about how t that could make a difference. (Duh.) He seemed very discouraging, and I believe it has something to do with the fact that I am a woman, not a man, that knows my business. I actually witnessed the same a year earlier when I brought my car in for service. A woman was looking and he basically told her if she didn't have at least 5k down, there was nothing there for her. I have purchased 7 new cars by myself, for myself, in my lifetime. I know the routine. So anyway I will be trying Art Hill now and not returning to this dealership.

I had a great experience from start to finish. Sincerely made me feel like a family friend. Hayden…read morewas knowledgeable, honest and willing to help any way he could. John and Scottie were also great helping partner in my purchase. I'd recommend these guys any day!

Wonderful place to do business, have been coming here for over 20 years and always had wonderful…read moreexperiences. Very skilled mechanics, very down to earth to talk to, always a fair price. Very happy customer after many dealings with them.

These guys are always honest and transparent with pricing. Upfront and easy to work with for car…read moreissues. Highly recommend.

Pretty cars but that's about it. The inventory looks nice.About 2 years ago, when I was looking for…read morea car, we got 3 of his looked at by our trusted shop. I was very interested in all of his options. All cars had pretty serious problems or issues that would've costed money out of pocket a few months to a year down the line. He offered to fix something on one but honestly acted like the others were fine, basically gaslighting me. My family knows cars. He seems to be running his business efficiently for himself. Buying attractive cars and selling them for a high price with minimal work done to them. If you're trying to get a reliable car, stay away.

Painless experience. Found vehicle online and went in to test drive it. Nicole was very helpful…read moreand efficient in processing the paperwork. I will use them again. Great vehicle, great deal!

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

I just bought a new Palisade Hybrid from Eli at Gurley-Leep. He could not have been more helpful…read more He's been working with me for over 6 months to make sure that I got the best car for me. He's knowledgeable and has been great with following up with me.

If you purchase a vehicle from here be warned you are SEVERELY overpaying. I purchased my 2017…read moreToyota Highlander from Another dealership in Lake county . I saved $5500 for the exact same vehicle/model/everything was the same. This dealership is close to my house so for maintenance I took it there. BIG Mistake! They put my tow package on crooked, and my AC wasn't working which I didn't know at the time but they passed it on my routine maintenance, I had to get the AC checked out at a separate appt two days later and they messed that up too. I'm disappointed with my Toyota in general, poor quality. Stick with Honda or another company. Either way, don't buy from Lakeshore!

I just bought a new 2020 RAV4 HYBRID from Mark Ramirez at Lake Shore Toyota and I am over the moon…read morethrilled!! Mark was an incredible salesman and allowed me the time and space to buy this car the way I wanted and needed to. Every member the Lake Shore team is kind, patient and friendly! Thank you for the great experience!

Reasons why you SHOULD choose Rick's Auto Service:…read more 1. Professionalism - The front desk and the mechanics were both friendly and professional. They respond quickly, using understandable terminology, and they welcomed any questions. 2. Quality - their inspection and inspection report were both thorough and clear to understand. They completed all work in a timely manner, for a very fair price, on both of our vehicles. They guarantee all their work for 3 years/36,000 miles. 3. Trustworthy - as I've mentioned already. They were friendly and welcomed all questions and concerns. They offer a comforting guarantee on all work. If you've ever had a bad interaction with a mechanic/auto shop, I HIGHLY RECOMMEND you take your vehicle(s) to Rick's Auto Service.

Super friendly team who did an excellent job fixing my truck. They worked with me to get the best…read moredeal possible, and the service was honestly the best I've ever experienced. I left completely satisfied and smiling!