We were in a convoy of truck & campers on our way from Victoria to Williams Lake to participate in…read morea rodeo when, almost immediately after getting off the ferry, we had a rotor go on the back of our diesel dually. Not exactly how we planned to start our trip! We managed to get the tires off and buy a new rotor, but we couldn't get the bolts off to replace it. We called ShortStop, explained our situation, and they told us to bring the part in. They had us taken care of and back out the door within 15 minutes--and wouldn't take anything in return. I honestly can't say enough about how much we appreciated their help. When you're away from home, trying to get somewhere and something goes wrong, having complete strangers go out of their way to help you means more than they probably realize. Just an amazing group of guys and genuinely good people. They helped get us back on the road and on our way, and we are incredibly grateful. We would 100% recommend ShortStop. Thank you again--you turned a stressful start to our trip into a reminder that there are still some really great people out there.

Im a broke college student and These guys saved my butt, they are super I was heading down to…read moretwassen from Vancouver, and had a really bad hole in my tire and these guys patched it and didn't overcharge, I'm absolutely surprised at how this bad situation was turned around into a great experience

Had Parkway transport our 1929 LaFrance Fire Truck to Vancouver Axle in Surrey. Matt flatdecked it…read moreout there with TLC. Outstanding, friendly service. Thanks!!!

Needed to get a vehicle towed from the scene of an accident back home in a timely manner. Fast…read morefriendly service, when anchoring the vehicle to the flatbed, care was taken to ensure no further damage took place. delivered it to home address and even managed to maneuver it into a tight parking spot, even though the vehicles steering was damaged in the accident. Would highly recommend these guys based on my experience with them.

These guys are amazing. Had new winter tirees put on my vehicle last minute and we're done by the…read moretime it took me to have a beer and a bite to eat at the Raven Pub. I highly recommend.

These guys are awesome. Work very quickly and communicate the process and all potential changes…read more Price transparent from the start. I feel very confident when dropping my car there, knowing that I'm going to get a fair and honest job done. Even though the last two times I took in two older beaters I was not anxious while they were being fixed. I had confidence that it was going to get done properly and fairly. Cheers!

I needed to have my car repaired following a minor auto accident. I brought the car in for a quote…read moreand when I booked to have it repaired, they were very accommodating with my work schedule since I work out of town. They offered a loaner vehicle which was very helpful. I dropped my car off on Monday morning and picked up the loaner vehicle. They texted me every day to give me an update on the progress of the repair (very nice and assuring). The best part was that it was finished a day early - amazing. I picked up my car and it was just washed and very clean. You would never know there was damage from the accident. I was very impressed with the experience from beginning to end and would highly recommend this shop to everyone. They are rock stars!

*I hate to say that I have needed to go in to Elite a few times recently :( (not all my fault!!)…read more*On all 3 visits they have been AMAZING. *Staff are incredibly polite, attentive and spent the time I needed in explaining exactly what to expect. *I received a follow up voicemail at the end of the first week telling me when to expect the repairs to be finished. It was great to know what was going on! *We originally were told that we would receive a 'Paint Pen" so that we could touch up some other scrapes (not having anything to do with the claim). When I picked up the truck I found out that they had actually done the touch ups themselves at no extra cost!!! *The truck was washed beautifully on the outside and detailed nicely on the inside. *The transition from my vehicle to a rental vehicle was seamless. Hope I don't need to use them again soon but would be thrilled to recommend them anytime!! Well done Elite!! Dee

Excellent and friendly service for my RV. Duncan and his team really know their stuff. I feel good…read moreknowing he keeps my rig running safely and efficiently. Excellent value.

Well my sprinter needs repair and I'll take it to whites the best shop I've ever been to service is…read moregreat and the staff is so friendly and honest I'll never go any where else for service.bill brunette thanks guys

Bel Air Automotive gives you the kind of service you want but rarely find. I first went to Ryan…read morefor snow tires as recommended by a friend. After talking with me about my winter driving requirements, he sourced appropriate options and then gave me a couple to choose from, at prices competitive to Canadian Tire. The second time, I called him to get a second opinion on locked steering wheel. My first call was to a Honda dealership that basically said I'd have to have it towed and the steering column serviced. Which turned out to be not necessary at all, thanks to the advice Ryan gave me over the phone. I also stopped in with a key issue. It was a busy day but nevertheless Ryan stepped away to help me out. Mary V.

Great service yesterday from Ryan. Glad to find s good independent mechanic. We will definitely…read morereturn and recommend to others.

AVOID THESE GUYS AT ALL COSTS!! NO COMPENSATION AND ACCUSED ME OF POSSIBLY ATTEMPTING TO SCAM…read moreTHEM!! I had Alec's Machine Shop disassemble a pair of vintage 1976 Harley Davidson Shovelheads from my original numbers matching Police Special FLH. While inspecting the heads, minus the valves, springs, and valve guides, I noticed the guide "boss" hole on the rear head, looked "beat-up." Upon closer inspection and measurements, it was blatantly evident the "engine builder" neglected to remove the heavy carbon deposits from the portion of the valve guide behind the valve. He hit the front head exhaust guide with such violence while trying to remove it from the head, that it broke a third of the guide right off, and then actually managed to drive the rear head guide (with all the heavy carbon deposits still attached), through the aluminum guide hole boss, tearing up the hole and rendering the damage beyond viable repair. My initial phone call to Alberto (company phone-answerer), to tell him of the damage I had found, was met with instant incredulity, and doubtful accountability. I took both heads in to have the owner's of the establishment scrutinize the findings; again, met with instant proclamations of prior damage, to minimize, if not eliminate, any compensation. All 4 guides (iron), measured .565", (including the guide that came from the now torn up guide hole, measuring up to .593"), and 3 guide holes measured the same (.565"). The damaged exhaust guide hole measured between .570", erratically up to .593". The hole was now "egg-shaped" and off center. The repair would cost a minimum of $850.00 before tax, and could only be performed by an extremely experienced machinist with the right tools, of which this shop was NOT qualified to perform. When all was said and done, no compensation was given, and they basically accused me of attempting to "scam" them, as they claimed that the broken head "may not even be the head they disassembled." After having my 35 years of vintage Harley experience minimized to novice proportions, I couldn't take the inability of these people account for their incompetence. I left feeling completely defeated, never to return.

Best automotive machine shop period.. These guys really know…read morewhat they're doing and build some of the best motors out there. Their super knowledgeable, friendly staff, are more than happy to hold your hand through your whole build. They have done a few of my engines flawlessly. I don't know about you, but trusting who builds your motor is a pretty serious decision to make as far as I'm concerned. I'd let these guys pack my parachute. Nuff said..

These guys are honest. They do solid work. Highly recommend for any transmission work yuh need!read more

This garage goes above beyond what most people believe a good mechanical shop should or would do…read more They are very honest with you. AJ Transmission I recomend as always to friends, family, & strangers.