Perhaps new management? I decided to try this office again since my primary asked me to (she really…read moreloves this office). I was told I'd see Dr. Pattamakom but saw Dr. Cedar instead. I really like Dr. Cedar! She listened and explained everything so well to me. She was open to ordering additional test and offered to do hormone replacement therapy with me. The office is much friendlier now! The receptionist are very kind and quick. I'd recommend it!

I saw this office with my first pregnancy which was easy and uneventful. When I got pregnant the…read moresecond time, it ended in an early miscarriage. The way this office dealt with something so common for so many women has made me rethink using this office again for any future pregnancies. The front office staff was rude, impatient and used condescending language as I navigated making follow up appointments for my miscarriage. When I finally saw Dr. Pattamakom to discuss my follow-up ultrasound results, it was via a Zoom appointment. She didn't have her camera on, was unaware of what the appointment was for before logging on and hadn't looked at any of my ultrasound results prior to the meeting. It ended with "Yeah, it looks like this was a miscarriage. Were you trying?" I was stunned to say the least. I am naturally a pretty emotionally stable person. However, I was shocked, frustrated and just so disappointed by the lack of empathy, guidance and professionalism I experienced. I assumed that an OB's office would have protocol in place to make the common, confusing and delicate situation that miscarriage is easier and less painful for their patients. This is not the case. On a very positive note, I do have to say that Cedar Wilkening is one of the best care providers I've ever had and is the only reason I am considering seeing this office again in the future. She is the one thing this office has going for them!

Dr. Abell is a fabulous ob/gyn. It's been my experience that the vibe you get from the office staff…read moreis telling. That is true in this case. The office staff takes ownership of my questions/concerns. Gets answers and stays courteous. Dr. Abell advised me to have a procedure, under general anesthesia. As with many things related to female reproductive health my concern were the lab results. Dr. Abell is generous with her time, well informed and shared with me that while the results could be problematic, she'd seen four cases of the thousands she'd performed over a lengthy period (I don't remember, 5 years, 10 years) were positive. That changed my outlook from bracing for the worst to expecting the experience to be unremarkable - which it was. The remarkable bit is how wonderful have been my interactions with every member of the team. I wish every physician shared her approach. I can't say I'm looking forward to my next visit - she is a gynecologist but, I trust I'm in good hands and will be treated well.

Love love love this doctors office! Clean, quick, up to date and great staff. I would recommend…read morethis office and doctor to anyone.

Dr. Gonzalez is the best doctor, she explains test results, new treatments and answers all…read morequestions thoroughly . She really looks out for her patients and is extremely knowledgeable and helpful. I highly recommend her, she is the only medical doctor I see that takes the time to listen to you, she is very knowledgeable about everything hormone related. I've seen her for years and she has always been responsive to my concerns and helped me function at my best.

Dr Gonzales was very thorough and took the time to explain test results, what it means, and what…read moreshe recommended for treatment. I felt I got excellent care, didn't feel rushed like the experience of going to any doctor these days that take insurance, in fact my appointment went for a good 45 minutes. Yes they were running late but reading the reviews I was prepared to wait and planned ahead. The office staff was friendly and communicate well ahead of the appointment. Highly recommend.

Recently changed pcps and took my 10 year old son here. Place was smaller and more cozy but that's…read moreok bc the wait wasn't long at all. It was more personable and decorated very cute for those with littles, the MA, front desk and Dr. Lin were all so friendly, welcoming and positive !! Everything was also very clean and had hand sanitizer available which is always a good thing.

If you're looking for an ADHD or autism screening for your children, they are not accepting new…read morepatients. If you suspect your child has autism or ADHD Do not seek help! last week when I called to schedule an appointment, they were happy to accept new patients but as soon as I asked if they did ADHD or autism screenings, they said oh we have to call you back. They never called me back. I called them back today and spoke with the front desk and she said after speaking with her manager they now are no longer accepting new patients. I confronted the receptionist and said last week you told me you were accepting new patients, what has changed? She says that they do not accept new patients that need autism screenings. Can someone please explain to me how a pediatrician is not qualified to do an autism screening. I don't know if I even would want to take my kids here for a common cold.

I definitely read the reviews on here before my visit and was a bit hesitant but told myself that…read moreyelp reviews are sometimes where only the negative things are said because not everyone shares positive experiences. Angie at the front was so pleasant and made me feel very welcome. When they called my name, I went in and was a bit nervous but the nurse that took my blood pressure and initial stuff was just doing her job but cracked a smile at me before she left me to get into the gown and wait for the midwife. Erika was so very pleasant and made me feel so comfortable. My husband was with me at the appointment and he was very happy I had a good experience because he has heard of previous experiences I've had that were not so pleasant. Erika made sure to explain what she was going to do and kind of what the next steps would be and she also asked permission before doing any type of exam. I felt very safe and comfortable the entire time. I am excited for this journey!

Like Dr. Pattamakom, but front desk person had her back to us when we walked in. We could see her…read morescrolling on social media. Stood there for 6 minutes. Coughed a little to make sure she knew we were there. Did she turn around... nope. While I was standing there a different woman walked by and said brightly "someone will be with you shortly!" The other woman behind the counter still sat there with her back turned. Tick tock... decided to sit down. Another patient walked in... she stood there. And, then said "excuse me..." no answer she then said louder "excuse me" and the woman finally turned around.

New insurance...new doctor. Sounds like fun, huh?…read more For a couple years I have been going to the Airport Urgent Care in Oxnard and had mixed experiences. When I got my new insurance I had to choose a new doctor and Dr. Alcocer with the Spanish Hills Medical group was recommended by my wife's doctor. I was a little worried when I called in mid January to make an appointment and they had to schedule me in mid February. They explained later on that one of the doctors in the group had just retired and that the other doctors had to make up for all those extra patients. They gave me a call the day before to confirm my appointment and told me to come in a few minutes early to fill out paperwork. I arrived 15 minutes early, filled out a stack of paperwork and then waited to be called. They called me in about 5 minutes later. Woah. 5 minutes...that's awesome. I had an awesome nurse who took all my vitals and got me ready for my appointment and then about 5 minutes later I was visited by Dr. Alcocer. He had an amazing demeanor. He seemed like he was not in a rush at all...he acted like he wanted to know everything about me and what he could do to help me with my regular issues like my asthma. He gave me all the prescriptions that I needed with 6 months of refills so I didn't have to worry about waiting for my pharmacy to call in for authorization. That was such a relief from my previous doctor. All in all the whole appointment took maybe 20 minutes, 30 minutes tops. I was completely impressed with the whole experience and I look forward to having the Spanish Hills Medical Group and Dr. Alcocer on my side when it comes to my health. :0)

I recently called to schedule an in-person appt and was told Dr. Neira could not see me because I…read moream not vaccinated against Covid. Are you kidding me??! What kind of medical professional would decline services to a patient for not being vaccinated? Dr. Neira is a great doctor but unfortunately, I had to switch to another clinic where they are willing to see me in person. This is just ridiculous and inhumane.

This is a great medical office! I feel confident in the care I'm receiving and the ease of being…read moreseen is a plus. I've had to wait over two months to be seen at other offices and that is never the case here! Definitely recommend!

This review is specifically for my personal experience with Alexis Murray P.A. & Astrid…read more We have been going to Primary Medical in Oxnard for a short period of time and my husband and I are so happy we stumbled across them. Alexis Murray is the BEST. She is very attentive, lets you fully explain yourself & your concerns, speaks to you so respectfully, doesn't gaslight you & tries to see things your way so that she can better understand you, & she respects your personal beliefs, & does not come off judgmental nor does she make you feel stupid. Lately we have been going to see Alexis Murray for my son almost once monthly. She is always so patient and detailed with us. She explains herself very well & lets us as parents feel safe enough to ask her many questions & figure out how to go about things in regard to my son's health. She also is so reassuring and makes us feel safe!!! She is a gem there. Astrid is a medical assistant there at Primary Medical and she was also very attentive with son. She made him feel very comfortable and made him laugh. When you have little kids all the little things matter & when they take the extra steps to make sure your child is comfortable it puts us as parents at ease. I, myself have also been seen by Alexis Murray & can attest to a great bedside manner. All in all, I am super happy that my whole family goes to Primary Medical in Oxnard. Give Alexis Murray a go, you will not be disappointed!!!