ALL AREAS ARE REVIEWED 1-5, 1 being the worst and 5 being the best…read more Reservations-5- Made via the travel agency, super easy Parking-5-We didn't drive, but our tour was in a massive motor coach and there was plenty of room for it. Ease of check-in-5-Very easy, reception was prepared for us and had our room keys ready. Room-5-The room was very nice and updated, the view was very nice of the area. The large flat screen tv worked and the bathroom was large with a great hot shower. Mattress/pillows-3-Unfortunately the pillows were very soft (all 4 of them) and the beds were very, very narrow. They are on wheels so we were able to move them around and make it work but the width was surprising. Elevator speed/availability-4-Two lifts in the entrance, both always running. Gym/pool-n/a didn't get a chance to see them. Restaurant-5- based on breakfast as that was the only meal that we took there. Lots to chose from and the wait staff was very nice. Staff-5-Everyone was very cordial, the receptionist called a cab for us when the Uber app didn't work. Price-5-Comprable to local hotels. Overall-5- A fantastic place to stay while in Belfast! Shout out- The entire city, it was fantastic and very inviting. You have to check out Robinson's Pub and the restaurant upstairs

You're probably looking at this hotel because it's basically the only Marriott in Belfast. This…read morehotel is relatively new and very modern right on the banks of the Lagan river. The hotel is close enough to the Belfast downtown area (maybe 10 minute walk) that it didn't feel like a chore to go. Rooms: The rooms are sleek, modern, and well-appointed with everything you need for a comfortable stay. My room had floor-to-ceiling windows offering stunning views of the river and city skyline. The bed was incredibly comfortable, and the rainfall shower was a lovely touch. Unfortunately, no tub. Dining: If you're a platinum member, there's no free breakfast for you here. There's a small upcharge for breakfast. I can't recall if they only cover one person's breakfast or if it was an 8 pound upcharge for each person. But don't count on free breakfast here. Location: If you love Game of Thrones, there's a Glass of Thrones art piece right outside the hotel on the banks. You can see the H&W cranes from the hotel as well. The Titanic museum is maybe a 20-minute walk away on the other side. Parking: There's a nearby parking structure that's a few minutes walk away, NCP, that the hotel will validate for. It's 11 pounds for every 24 hours there. The parking structure was pretty safe as it was gated to enter and you needed to scan your ticket to get into the structure. Overall, I would recommend staying here if you're in Belfast and don't mind a short walk to some of the major attractions. I really enjoyed the videos.

Use to come here for Sunday carvery. Was only like £6 or something for a ton of food…read more Will have to try their beat the clock deal and sample some cocktails. Food and drinks are great value. Interior is old pub sorta style. There are lots of nooks and crannys and various seating. Giving it 4 stars as the crowd that is often attracted here can be pretty motley. Depending what time you go and day. Can get pritt loud and not the sorta atmosphere for a quiet drink.

This place blew my mind! The decoration and atmosphere was of the most extravagancy. It felt like a…read more5 star hotel. The workers are really fast and hardworking and friendly! The food and drink service was overwhelmingly better! The food was spot on and cooked to the absolute perfection. I 100% recommend this place if you are looking for a nice Sunday dinner!

Great experience with our stay. Service was friendly and welcoming. When we checked into our first…read moreroom it was right above the bar and there was a musician and it was suuuuper loud (literally felt like the music was being played in our room) so we went downstairs to see if we could have another one. The only other room they had was a junior suite (literally the room was named Goliath, my first stay in a room with a name instead of a number) and they upgraded us. It was SOOOOO nice and massive and beautiful. Only complaint is the room was dark AF with terrible lighting but it added to the medieval vibe I guess. Breakfast was fairly limited in options but good since we were in a rush.

It was £175 for an ok room for one night for 2: yip £175 yet breakfast was not included…read more There was a bit of irritation as check-in only began beyond 4pm, rather than 3pm when it should have commenced. Mal-administration perhaps? It came over as amateur but at £175 for an ok room for a night, amateur, delay and ineptitude have no place at this price. When we got to the room it was also irritating that the electronic access card didn't work. The dimly lit room was cosy warm with a comfy bed. In - room tea/coffee/kettle and a well stocked fridge were tucked into the wardrobe. Our room had one of the smallest showers I've ever been in, at about an ungenerous two feet wide. Having overcome check - in and delayed room entry malfunctions we headed down to a cramped bar area for wedding related refreshments. The coffee was lukewarm and watery. The tea was also poor tasting as the water wasn't hot enough. Tea leaves need fresh water just off the boil to maximise flavours. The tea and coffee were good quality but quality alone sometimes isn't enough. If you don't do it right then quality is wasted as was the case here. Not upscale more amateurism or laziness or perhaps the daft excuse: health & safety? The amuse-bouche were plentiful and served with smiles. They ranged in quality with my preferences in order being duck rillettes 10/10, salmon toast 9/10, goat cheese tartlet 5/10 as the pastry wasn't made with butter and they were dry through overcooking (or heating & reheating) and breadcrumbed mini fishcakes 3/10 made with cheap, pre frozen, pink salmon, little or no butter, no fresh herbs and an overpowering fishy taste. It was poor that the dip with the fishy fishcake was from a jar of mayonnaise: a cheap shortcut I didn't expect from a hotel positioning itself as upscale so yet evidence of style over substance. When I asked the server what fish was in the 'cake' she didn't know. It was also plain from her "I don't know' that she didn't much care either: maybe amateurism - you gotta walk the talk folks but if the server is on minimum wages I couldn't be critical of her malcontent malfunction. The wedding meal itself was pretty good for the most part, but not great. I had St Maure goat cheese with various salad leaves, sliced blood orange & pistachios to begin. My beef brisket main was very good and 7/10. It had great flavour served with a lightly fried perfect egg 10/10. I finished with what was alleged to be an artisan cheese plate. This was quite poor quality so 2/10. Maybe a Malfunction. Rather than artisan I got industrially made, mostly low grade cheeses, and none had any powerful cheese flavour. The worst thing of all about this was that this non-artisan cheese plate was served warm from the kitchen. So the hard cheeses sweated and the pasteurised Brie style cheese, that had already begun to sag when it reached the table, sank within a few moments into an unpleasant rind-topped oily cheese puddle. Later in the evening we were treated to delicious mini slider burgers that were ace 10/10 and barbecue style spicy chicken wings 6/10. I didn't try the bacon mini muffins or the chips. All cocktail drinks were exorbitantly priced. The dining room had about 80 wedding guests and was overfilled at that, to a point that was uncomfortable. There's another irritation to note. The in-room shower gel & shampoo tubes are labelled the best that you can steal. We've already paid for them so if we decide to take them and throw them in the bin that's our business and it certainly isn't theft. We could discuss daylight robbery style theft with Malmaison. So is it a wedding venue; certainly not for more than 50 in our view. Would we return here; well maybe but not anytime soon as we can stay for 3 nights half board in May in Malaga for less than £175. Our hotel there is right by the Mediterranean. I observed a fellow guest at check-in as we checked out. She was trying to pay for something. She tendered a paper £10 Bank of England note. She was told it could not be accepted. An upscale place would have been discreet rather than broadcast this non transaction for us to hear. More malfunction and maladministration. I imagine had she handed this £10 over as a tip it would have been a whole other story. Maybe he doesn't realise that customers make pay days. When a business in the service industry is charging £175 a night room only, £9 for a small glass of wine and upwards of £12 for badly mixed cocktails I expect every single aspect of customer delivery to be flawless. This consistently wasn't the case here.

Really enjoyed my stay at the Europa. The bed was very comfortable with an ample number of pillows…read more The room looked recently updated. The location is great for arrival at the Grand Central Station and proximity to city center. Only criticism is there are no towel bars or hooks to hang your wet bath towels.

We stayed at the hotel Europa for two nights in Belfast. This is a modern hotel with a breakfast…read morebuffet included in your room. There is a bar on the second floor that has a pianist and live music, and an enormous cheese plate and bread plate that are easily shared among three people. This hotel is centrally located and easy to navigate through the rest of Belfast. Our room was smallish, but pretty standard for European hotels.

Everything about the cocktail bar at the Merchant's Hotel drips elegance, from the grand old…read moreentrance with a snappily dressed porter to the sweeping ceilings bearing ancient Ulster Bank emblems adorning its corners. Upon presenting ourselves in the bar area, we were promptly greeted and shown to some ornate seats, then presented with a tray of assorted snack crackers while we perused the menu. Shortly thereafter, we were also delivered a refreshing welcome libation. Totally unexpected, and a gracious touch of hospitality. Cocktail offerings span the gamut of base spirits and flavor combinations. Each drink was cleverly appellated with a mononym that captured its essence. After some consultation with our server, Conor, I opted to start with the Chocolate, while my sister ordered a Rhubarb. As one might expect of an establishment that's earned two pins from the Pinnacle Guide, service was blazingly prompt (I'm always surprised when I don't have to wait a good ten minutes between ordering a craft cocktail and having it show up at my table), the drinks themselves were flawlessly balanced, and I do -so- love when bars have both proper ice and glassware that shows off its contents. The Merchant's Hotel bar (over)delivers on absolutely every aspect of the tippling experience. Our first round was so delightful, I was loath to leave before sampling their other offerings. I was torn between the Ginger (because, poitín) and the Orange (because, local whiskey), but Conor surprised me with an invitation to going off-menu. Hey, if it's an adventure involving alcohol, I'm there! He suggested a Vieux Carré. Okay. Total sidebar: I'd just recently learned from my sister that one of my absolute favorite bars in Chicago -- The Violet Hour -- had closed. It was one of the earliest craft cocktail establishments I'd ever patronized, and it was also the first place I'd ever been served a Vieux Carré. The unlikely confluence of my learning of Violet Hour's demise, its association with this particular cocktail, and being offered one halfway across the globe screams a little too much of cosmic syzygy to write off as pure happenstance. Aaaaaaaanyway, obviously, I immediately said yes. To which Conor then followed up with a, "How much Bailey's would you like in that?" It took me half a beat before I was like, "Wait a minute..." I think his cheeky grin was evidence that he was either joking, testing me, or some combination of both. Fortunately, I caught the game. And, friends, I can heartily confirm that this Vieux Carré was arguably better than any I've had in NOLA. Seriously, the folks behind the bar know their craft. In case it hasn't already been abundantly clear that I'm enamored with this venue, I'll close with this: during my 14-day tour around the island, drinks at the cocktail bar at the Merchant's Hotel stands out at the single most delightful experience of my entire trip. If I'm ever back on the Emerald Isle, you can expect I'll be making a return visit.

What a cool hotel that is gorgeous and excels at customer service! The GM from the hotel came on…read moreour bus to greet us and provide us with our room keys to make check in for the group easier. The Great Room is something to behold. To make it even better, it is in a great location! Luv this place. PS...the photos on the doors and art is eclectic and cool...great vibe.

From the moment we arrived we were greeted by friendly and accommodating staff. We arrived late due…read moreto flight delays but they were willing to help us with a bite to eat and an evening cap before heading to our room. The room was clean and cozy & just what we needed after 18 hours of traveling. The rooms aren't very warm (but we're from Phoenix so our idea may be jaded) and the water pressure leaves a little to be desired but overall we were pleased with our stay. The close proximity to the GOT parking and the fact that we got to sleep where some the actual crew did was amazing!

hey Yelpers.....came here last week into Banbridge, N.I. and stayed here at the Belmont and I do…read morehave to say honestly that this hotel was one of the best I have ever stayed in.....The staff was great and went over and beyond....The room was clean and tidy.....The breakfasts I had were very good and plentiful ......The hotel, bar, restaurant and other dining rooms are all very classy ........ .I will be definitely will coming back here the next visit to Banbridge....Thanx again for the great stay......

Amazing rooms with penthouse rooms great breakfast service is top notch 10/10 i would Really…read morerecommend this place for a break and a lovely worker called Kate she is so kind.

The staff is the true gem here; always friendly and helpful and ready to chat…read more Showers in the rooms are among the best I have been able to enjoy. Beds are good. Pillows are excellent. Not too soft and not too hard. No coffee machine or microwave in room. Josper's Steakhouse has has excellent food but the staff need better training: lots of them but I couldn't get a water or a glass of wine.

Nothing i think, the place has no soul and the staff are extremely rude. Maybe new management could…read morerevive it but has a long way to go.

I think we walked into one of the friendliest hotels on earth. We've been hotelling (not a real…read moreword) over 50 years and the staff here stood out delightful. We were here two nights but we rarely travel light and no lift. A member of staff took our heavier cases up one flight for us. Our room was adequate, the in room tv is small by today's standards, but we didn't watch much. There's in - room tea and powdered coffee with biscuits. Bed comfy. I found the shower floor a bit slippy couldn't see a mat so I was careful. Breakfasts are made to order and staff are so welcoming. They go the extra mile with a smile. I did hear my first malaprop in many's a year that made me smile. I opted for the vegetarian brekky and on day one it was meant to come with beans but didn't. I didn't say as I didn't care. It did come with a potato hash brown. I couldn't figure if the object was made in - hotel or brought in frozen. I didn't intend to try to find out. Hash browns and quinoa are only fit for bins. So at day two breakfast I asked for the hash thing to be left off and the smiling, so friendly waitress said 'oh yes I agree with you...they are a required taste.' Wonderful. I did like the croissants and other things like the jams too. It had some faults and I'd like some better quality stuff at breakfast especially the tea. Didn't try the coffee. Oh and friends of ours there 2 nights also had their bichon frise dog with them and the staff spoiled her. 5 stars all the way.