clean establishment and friendly staff. Prices are at par with every other liquor store. Will 100%…read morecontinue coming here.

I will leave my review in the form of the email I have sent…read more I am writing to express my utter disgust and disbelief over the appalling treatment I received today during my visit to the Murrayville liquor store--a place I have supported loyally for over 15 years. Today, as I attempted to make my routine purchase, I was struck by a severe ulcerative colitis flare-up that left me in desperate need of a restroom. Despite my long-standing patronage, the employee at the counter--a person who has seen me countless times--refused to grant me access, citing some convoluted policy that required the manager's permission. When I turned to the manager for help, I was outright told no. It is a glaring example of absurdity that, in a moment of urgent need, I was forced to seek permission to use a basic facility. Was I asking to raid the stockroom or commandeer the cash register? No! I was asking to use a restroom--something any responsible business should accommodate. Instead, I was humiliated and sent off to a neighboring establishment, the sushi restaurant, to beg them for access. Never in my life have I felt so belittled and embarrassed, particularly by a business that prides itself on customer service. This ludicrous policy and its enforcement highlight a lack of basic human decency and an utter failure of management to prioritize customer care over rigid rules. It's astonishing that you would rather see a loyal customer suffer than allow a minor exception during a medical emergency. I have no patience for such callousness. Let me be abundantly clear: I will not be returning to your store. My business will now go to BC Liquor Store or The Artful Dodger, where I can shop without fear of being treated like a burden. Your inability to handle this situation with even a modicum of empathy has cost you a loyal customer--and don't fool yourselves into thinking it's inconsequential. I deeply encourage you to reassess your policies and the behavior of your staff. There's a critical difference between following rules and exercising common sense; clearly, your store fails miserably at the latter. I expect no response, as I doubt it could rectify the disappointment you've caused. Instead, I hope you take a hard look in the mirror and consider how you treat the very customers who have kept your business afloat.

Great location for picking up wine and liquor near the Willowbrook area…read more Parking is plentiful in the nice large strip mall lot. The location is nice and spacious. Almost feels like a Costco, but without the crowds. They have a tasting room area in the back, and plenty of selection. Something for everyone as long as one drinks. I think this location is even larger than the River District (Vancouver) location.

I actually enjoy shopping here. Wide open spaces, plenty of discounts. I bought several bottles or…read moreMeiomi Pinot noir at a great price. Great store to browse,knowledgeable staff I tell family and friends about the unique wineries available,friendly staff and service

Good selection. Lots of craft beer and they have a rewards program too. Free ice either every $20…read morespent I think. Always great service. They always seem to have sponsored contests going too. They have a big refrigerated section too for all your cold beer and cooler needs. My husband and I always come here.

Very clean, brightly lit, with lots of selection at average prices.read more

They've got Ikon True Russian Vodka. Best Buy with Tastings.com and Gold Medal @ San Francisco…read moreWorld Spirits Competition and Kit Fox Wines from California. Who can ask for more

They are the absolute rudest staff I've ever experienced. I said I wouldn't go back, but ended up…read morepicking up something tonight. They are obligated by the owner, according to the employees to yell, " Hello" when you walk in. It's not welcoming, it's accosting because you can tell they hate doing it. I walked in and a surly woman was stocking a shelf with cans. She had the empty flat and packaging on the floor and I went to scoot around it, as she didn't bother to even attempt to get it out of my way. I said sorry like a good Canadian. lol As I passed her I noticed a folded up piece of paper in the aisle close to her and I grabbed it and went to give it to her and said, "Oh sorry, did you drop this? Looks like a list?" She says "Nope"... and ignores me. Just a nope. Not a, " Thanks for picking that up", or " Let me read it, might be another employees'. It's hard to describe but her tone was the issue. Absolutely dismissive, mean, unfriendly. I mentioned it to the cashier and she didn't want to say anything but gave me eyes that absolutely agreed. Not my job to pick up their garbage off the floor. But even if it was a piece of plastic, just say thank you? Get rid of the grumpy ladies with the bad eyebrows. They make you not want to return. And yes, I'm picking on the only characteristic of her that doesn't end with UNT.

so sorry to learn you have reduced your Senior Discount. This reduction brought you in line with…read moreLCB price, but now no longer. As a senior I live on a very limited budget but enjoy my spirits so have to take prices into consideration. Your staff has been great and sometimes do tips, they deserve it. Convenience is great but I do shop in LCB territory so will go back to them Have to watch my pennies

The staff is incredibly rude, bordering on outright transphobic. Even if not specifically…read moretransphobic the staff are more than happy to be transphobic in order to make customers experience terrible. Selection is average and not the best prices. However, it was the awful and quite frankly disgusting staff that make this THE worst experience I have had in any business EVER.

A red wine -- 1884 Estate Grown, 2017 Malbec, Mendoza, Argentina -- purchased there -- subsequent…read moregift wrapping removed (by me) here on Christmas Day. I so enjoy Argentinian Malbecs. This particular one (daughter-purchased for Mom to give), will be a first-time taste, and from the bottle, and read of the label, sure looks like a winner, and one I will enjoy. It is now 'tucked away', to be opened on 'the' next most appropriate day set to fully-appreciate it!!