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    Riders Liquor Store

    2.6 (5 reviews)
    Closed 9:00 am - 11:00 pm

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    Murrayville Liquor Store

    Murrayville Liquor Store

    2.5(4 reviews)
    3.0 km

    clean establishment and friendly staff. Prices are at par with every other liquor store. Will 100%…read morecontinue coming here.

    I will leave my review in the form of the email I have sent…read more I am writing to express my utter disgust and disbelief over the appalling treatment I received today during my visit to the Murrayville liquor store--a place I have supported loyally for over 15 years. Today, as I attempted to make my routine purchase, I was struck by a severe ulcerative colitis flare-up that left me in desperate need of a restroom. Despite my long-standing patronage, the employee at the counter--a person who has seen me countless times--refused to grant me access, citing some convoluted policy that required the manager's permission. When I turned to the manager for help, I was outright told no. It is a glaring example of absurdity that, in a moment of urgent need, I was forced to seek permission to use a basic facility. Was I asking to raid the stockroom or commandeer the cash register? No! I was asking to use a restroom--something any responsible business should accommodate. Instead, I was humiliated and sent off to a neighboring establishment, the sushi restaurant, to beg them for access. Never in my life have I felt so belittled and embarrassed, particularly by a business that prides itself on customer service. This ludicrous policy and its enforcement highlight a lack of basic human decency and an utter failure of management to prioritize customer care over rigid rules. It's astonishing that you would rather see a loyal customer suffer than allow a minor exception during a medical emergency. I have no patience for such callousness. Let me be abundantly clear: I will not be returning to your store. My business will now go to BC Liquor Store or The Artful Dodger, where I can shop without fear of being treated like a burden. Your inability to handle this situation with even a modicum of empathy has cost you a loyal customer--and don't fool yourselves into thinking it's inconsequential. I deeply encourage you to reassess your policies and the behavior of your staff. There's a critical difference between following rules and exercising common sense; clearly, your store fails miserably at the latter. I expect no response, as I doubt it could rectify the disappointment you've caused. Instead, I hope you take a hard look in the mirror and consider how you treat the very customers who have kept your business afloat.

    Riders Liquor Store - beer_and_wine - Updated May 2026

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