Save your money if your thinking about doing the tasting.
We went there tonight for a friends birthday, 11 people.
We had to pay for six bottles of wine but were only served an ounce of each as a part of the tasting. They refused to cork the remaining wine bottles we bought so that we can take them home.
Most disturbing was that we, in an email, were advised that our party would be getting a "complimentary chacutturie board". When it come to pay the staff refused to let us leave without paying the surprise $60 fee for the board. We showed the email but the staff, all under the age of 25, refused to acknowledge the complimentary food offer from the assistant manger. If they were going to charge us then we should have been advised of the price before hand.
The actual tasting was a joke. We had three different people our wine. There was no welcome or introduction to the process. It was clear the staff had no real knowledge of wine and proceeded to then admit this and start the pouring by saying he just googled the wine! One of the wines was described as "narley".
Easily our party ended up buying $200 dollars worth of wine. When we wine to pay the cashier id's all of us! Even those that weren't buying wine. This was after we did the wine tasting. When I brought this to her attention, she dismissed me and she said she id's the entire group at cash register even if only handful of people are actually buying the wine. If they wanted to ID us that should have happened before the wine tasting !
The layout of the store is nice and they have a great selection of wine but they need to be transparent about there charges and hire staff that are competent. Most importantly they need to make customer service a priority which it is not right right.
Complete rip off - stay away from the scam of a private tasting. read more