Just spoke with Steve about sending flowers to my sister in South Surrey for her birthday tomorrow…read more Was very helpful in taking my order from California Thanks

Great service! Needed a Sympathy bouquet. It was delivered quickly and the recipient told me it…read morewas stunning

Excellent quality and very very reasonable prices! Very pleased with Kathleen and Jasmine…read moreprofessional work.

Horrible inconsiderate unprofessional people who have zero respect for people's time or the fact…read morethat a wedding is a special day for someone. Booked an appointment 3 weeks in advance around the schedule of the decorator have it confirmed in an email and show up with my mom and fiancé to find she isn't there. No call no text no email to cancel. Absolute waste of time and have never been treated so unprofessionally

I decided to treat myself to flowers and this stunning bouquet gives me joy every day. I'll be…read moreback! Z and H Florist is now my favourite florist In the Lower Mainland.

Beautiful floral spray at reasonable price on short notice. Good old friend died and I was out of…read morethe country. Tried to find a florist near the Bell Funeral Home on Hastings in Burnaby. Most of those which were supposed to be close had websites and wanted you to order online via Teleflorist. Cookie-cutter arrangements. Called a few, but obvious they were using a phone ordering system because when I asked what side of the street they were on vis a vis the funeral home, what the adjacent businesses were, they had no clue. Found Z & H through the Heights Merchants Association, called, got a real person, Jenny. She described the neighbourhood, how many doors down from the funeral home Z & H was, and what floral arrangements she could do in time for the service the following morning. She texted me photos of the work she had done the day before, made a few suggestions. Based on the beauty of her work I ordered a spray - a big free-standing arrangement - for a reasonable price. It was twice what I was prepared to spend at the online, so-called 'neighbourhood' florists, but it was 20X better - absolutely beautiful. Jenny was a real pleasure to work with, kept me informed, sent photos of the finished spray - spectacular - photos of the ribbon banner she put on it, as well as the handwritten condolence card I dictated. Sent a photo of the cx transaction. Jenny is a real artist and a wonderful businessperson. I would go to her again in a flash. Highly recommend Z & H and Jenny !

I impulsively wanted to send my partner flowers and this place was nearby so I gave them a call. I…read moregave them a budget and an idea of what I wanted, and they had delivered them within an hour or so. I'm very impressed with how easy this was and how helpful Debbie was. I would certainly buy from them again and recommend you to give them a try!

Excellent company. Debbie went out of her way to help me with an issue (that was of my own making)…read more She went above and beyond with personalized care to get some extraordinarily beautiful flowers delivered for me. Debbie and her employee Jenya are the blueprint for top-notch customer service, and I appreciate all they did for me. Highly, highly recommended.

So happy to find this amazing florist. They made a beautiful bouquet for my wife and the people…read moreworking there are super nice. My new go to florist.

Very bad busses operate. They have one production and tried to sell to everyone in the Market…read moreplace. We confirmed we be arrived in 7 minutes to pick up. When we arrived the owner said bluntly it sold , very rude and unprofessional arguing with customers instead of say sorry .

Daniel at Maple Florist in Coquitlam was very helpful and accommodating. I had questions and a…read morespecial request on a certain funeral flower arrangement. I didn't hesitate to complete my order and pay soon after. Unfortunately, I found out late that the bereaved family didn't want flowers. I cancelled my order and was refunded the same day. That's excellent customer service! Will definitely go Maple Florist for my next flower needs.

POOR, poor customer service. The girl behind the counter seemed a bit lost and the fellow in the…read moreback was just rude. I went in to get birthday flowers yesterday. Even though some of the pre-made arrangements they had were nice, when I asked to buy more flowers and add them in to make a larger bouquet I was told by the fellow "No". He then told I could buy the bouquet and then add them myself. Not the best way to encourage repeat business or any loyalty. Prices are average, they had lower priced signs on the buckets and higher priced tags on the arrangements. Nothing special here folks, SKIP IT! **Follow up note - Most of the flowers died a day later**

Very nice products, lovely staff, beautiful flower arrangements. So sad the city of White Rock is…read moreso poorly supporting these local businesses what with the ongoing street work they are doing.

I recently ordered a deluxe mixed planter with orchids and succulents, with various tropical plants…read morein a concrete bowl. I was able to order before 11am and have the flowers delivered to my friend in the afternoon when he made it home from the hospital. Since I am in California, I wanted to touch base with someone at the shop to make sure they did not have any questions. I called shortly after placing the order online and the gal that answered the phone was very delightful and assuring. I will definitely be using Umberto's again and highly recommend them!

Ordering flowers via a website can be a bit stressful. I placed an order with Crystal for a…read moreContainer that looked good on the website for a friend in the Langley area. I called in the morning and requested a same day delivery, Saturday. I was informed of the total cost of the arrangement and delivery , so no surprises. I received an email thank you later in the day with a photo of the arrangement. Exactly as pictured on the website!! I would recommend.

What makes a business great? 3 things: service, service, and service!…read moreYou'll find that in abundance here. Crystal and Nancy are polite, efficient, and bring a good sense of humour to the table to boot. If you like to enjoy your shopping experience, get your flowers here!