My husband ordered flowers to be delivered for my birthday. Unfortunately he didn't notice that he had missed the cutoff time for that day delivery. Someone there took the time to read the message that my husband put on the card and realized it needed to be delivered that day. So they called him and worked it out that I would get the delivery on time! I really appreciated it, and my husband especially appreciated being my hero! And the flowers were beautiful and lasted a long time! read more

Unreliable delivery, false advertising on free delivery and was even told ahead of time before they failed to make my order that they could fulfill the advertised arrangement read more

I ordered an $89 bouquet for my Mom turning 87- I was hoping it would be very special this year since she has developed significant health issues and just moved into a seniors residence; don't know how many more birthdays she will have. She received her bouquet late in the day on her birthday and it wasn't anything like what I ordered, nor was it worth $89; maybe $20 at best. I would never buy such a scanty little bouquet for any one; it has four sad little red carnations with a bit of greenery, plastic candy canes/fake berries and ribbon arranged in a dollar store type coffee mug with a painted snowman- they sure knew to charge the $89 on my order- just not the Gerber daisies, lily and roses, etc. that I ordered. It just happened that I flew into town today to visit her, 4 days after her birthday, or I never would have known what they sent her. I think because it was an online order and going to a seniors residence supposed 'ACCIDENTS' happen; most people don't ask how much you spent or criticism flowers you sent- especially not seniors. When I called their advertised 24/7 contact number to lodge my complaint the lady who answered kept saying only she was there- as if I was I was out of luck; she said she is the designer and.remembered doing the order, but she sounded confused telling me I had called in the order for my 96 year old mother. When I tried to correct her that I had not spoken with anyone (my order was completely online) she became frustrated. I told her my mother is no longer interested in flowers from them and I have asked for a refund; she all but hung up on me. Supposedly someone else will call me back- we will see; if not I will contact Visa. Bad experience all the way around - beware. read more

Langley Flowers - Florists Near Me - Langley, British Columbia

I ordered flowers for a friend from Langley Flowers and experienced great customer service and delivery the day I requested it, despite it being so close to the holidays. I saw a pic of the flowers and they looked great. read more

My partner ordered what I found out was supposed to be a very expensive bouquet to be delivered to my work from Langley flowers for our anniversary and instead of a lovely arrangement of lilies and roses as was what he ordered online, a couple stems of completely unopened lilies showed up, not to the shop but were simply left on the wrong doorstep. The delivery person did not try to contact the phone number which was visible on the delivery note, did not follow the clear instructions on which building to deliver and when I finally tracked the delivery down I genuinely mistake it for a shrub at first had it not been for the card nestled in the unopened pods. Not a single bloom on the bouquet, and stems haphazardly taped to a vase . It's almost laughable if not for home much it cost. And I've been trying to contact their customer satisfaction phone number included in the card but the phone keeps ringing with no one picking up. This is completely unacceptable. Don't waist your money. read more

My Mother ordered me some flowers today. She was very very specific that she wanted STAR GAZER LILIES - THE LADY KINDLY ASSURED HER SHE HAD THEM. I received the delivery and called to thank my Mom for the flowers - she asked if they were Stargazers - I told her "no" - pretty but no they weren't. She was extremely disappointed- she called these guys immediately- she was told "well they are kinda pink, and they kinda have a scent" - when asked why she said she had stargazers - she repeated that these ones were "kinda" like them. What kind of florist doesn't know the difference - or- blatantly lies to someone - very untrustworthy. Would NOT recommend at all. read more

I live in California. My mother lives in Canada. I entered the order online 1 day prior Mother's Day, requested it to be delivered on Mother's Day. Other websites did not accept this delivery date because it was too late. But my mother received it. I would recommend this website to anyone. Thanks again! read more

I live out of town, and needed an arrangement sent to a relative's house in Langley for a funeral on Saturday. So, on Friday, I ordered a delivery for Saturday. I got a call back an hour or so later - I'm sorry that I didn't catch the caller's name - explaining to me that the store was actually closed that weekend for renovations, and that a glitch on the website had allowed me to order, even though the store was closed and there was no inventory in the store, and that a delivery could not be made until Monday. Here's where the excellent service kicks in: the person I was talking to made the extra effort to contact a "sister" store to take over my delivery, and even got the delivery to the house on Friday evening, rather than Saturday morning. The flowers matched what I had ordered, and they were beautiful. It was a nice moment in a sad weekend, and my whole family is very appreciative of the excellent customer service. read more