Worst store ever. Manager is very rude. Get a new manager I may consider shopping here again.read more

I was not super impressed with this particular Torrid. The staff politely asked if I needed help…read more But when I said yes I have a styling question or just a generic question, they were thoroughly annoyed. None of the racks were in sizing order whatsoever so it was frustrating to find the right sizes. One of the ladies did help me update my club account which was nice. But overall, I don't think I'll be back to this particular store. I was very disappointed and felt to be a burden to the staff. I felt rushed and quickly picked my items and left.

Quality of the merchandise is good. The dressing rooms and the area are filthy with hair piled up…read morein the corners and trash cans full. Yuck. Please clean them.

Very unprofessional service, the place is disgustingly dirty. When you're back in the dressing room…read moreit looks like the floor has not been mopped or cleaned for months, and the bathrooms now have a sign on unsafe for public and you look in there and they are grossly dirty. Very poor service and fit up and trying to help us, missing cufflinks that were promised to be sent to us and never did come. I would highly recommend to go somewhere else

I have been shopping here for years, and I love their clothes: cute, unique, good fit, PETITES!,…read morecomprehensive (coats, dresses, tops, dress pants, jeans, sweaters, EVERYTHING!). The online sales and rewards make it especially attractive to shop here.

I went into loft the other day and saw tons of cute stuff for the holiday season! I mostly wanted…read moreto write a review for cookie. She was so helpful and kind. Some of the best customer service I have received in a long time! A great location!

I was so annoyed last night, 1/2/25. I tried to enter Pink and the door was locked at 7:30 PM…read more But, I could see a lot of shoppers inside. So, I went into Victoria Secret. I was greeted with "We close in 20 minutes so please let us know if we can help you!". Basically, we locked the doors because we want everyone out of here by 8:00 so we can all go home! Unreal. That is rude and ridiculous. What a waste of time. Never again. i felt so rushed and unwelcome that I simply left. Good riddance. Oh, well by the reviews I have seen this store is not managed well.

As others have mentioned, the PINK section is huge and all the associates are in there, so it seems…read moretheir focus is on teens. No one spoke to me until I went to that side of the store and then I was asked "having any luck?" 3 times in 2 minutes... odd. Both dressing rooms were not staffed so I had to go find someone to let me in. The VS side is tiny compared to other stores, particularly the Fort Collins location. There is only 1 table of the $10.50 panties, which was unorganized with various sizes and styles in each drawer, making it impossible to find anything. I left and will go to the Fort Collins store to find what I need.

Karen helped me find a dress as a wedding guest when I came in last minute the day of due to time…read moreconstraints earlier in the week. She was very kind, and extremely helpful. She took the time to help me find something I would like and listened to my likes and dislikes. I am so glad I came here. I love my dress, thank you Karen!

After calling this number, I'm told they have no idea who had reached out to me after I was on hold…read morefor 15 minutes. I was asked repeatedly for my phone number to see who had "called me", and they were more focused on looking at my account to find someone instead of understanding I am responding to a message here. Then they want me to fill out a form to forward to the store. Such a missed opportunity for them to take ownership to rectify the situation. I would say improve training to address the issue. If your representative cannot function without a customer's phone number, your process is broken and that is why brick and mortar stores will join the dinosaur era.

Alex, our checker from Waimea HI, was so gracious and patient with a difficult checkout. This young…read moreman has a bright future ahead of him. Thank you so much Kohl's for hiring people with great customer service skills.

Kohls has become awful. Contacted customer service and was on the line for over 30 minutes just to…read morefind out if an order was ship to store or ship to my house. Pretty simple question. Kept getting different answers. If you try to give feed back on their app if puts you in a loop so you can never leave feed back. I know they have done this on purpose so you can not leave negative feed back. Post on yelp or Google so your feed back actually counts. I will definitely limit my shopping at Kohls as I know many people have already done. Very poor excuse for a business1!!

I will be the first to admit it--I am completely smitten with J.Crew. In fact I am a total sucker…read morefor J.Crew. Really, they have whipped me into J.Crew submission. If I didn't have a job, I would wait anxiously at my mailbox for the catalog to fall into my hands every month. Then I would hole myself away, flipping through the pages and thinking about tweed, argyle, and Italian shoes. Anyway, it was a joyous occasion indeed when I discovered that there is a factory store within a 45 minute jaunt from my home. Let me explain that the J.Crew Factory Store, like the Banana Republic equivalent, has a great deal of clothing that were made for the factory store (rather than irregulars or overstocks). What this means is it might not be completely up to snuff with the clothing from the regular store. I've purchased a lot (A LOT) and I have found that it is good quality but can lack some of the extra detailing that I admire in much of J.Crew's goods. (e.g., a grosgrain ribbon trim here, silk piping there...) But I have gotten a lot of great clothing, so this is just a word of warning. Also, they have no shoes or handbags *dots tears away with printed silk-twill scarf* but their sale selection is always marked down even further from their already quite low prices.

I always take my daughter here to shop for jeans. She has several pairs and they are all beautiful…read moreand unique and amazing. She recently bought a pair of jeans and wore them three times, washed them once, and realize that some of the holes In her pants had under materials which were shifting and it looked to be defective. She was concerned because she thought she had lost a pair of jeans and she would not be able to wear them again but when I went into the store the customer service was amazing! I was helped by somebody who apologized for the error in the jeans and offered to order them and have them sent to our house free of charge as they did not have her size in stock. I would totally shop here again I will continue to shop here and I would recommend it to anybody who likes a good pair of jeans for a good price and great customer service.

Oh where do I begin. To start with when I bought my jeans here none of the genes had price tags on…read morethem it was a complete guessing game as to what the register was going to ring up at. Then I get home to find that the idiot behind the counter did not take off the security tag which means I now have to waste my very very precious time and drive all the way back to the store to have them removed the tag. The girl behind the counter removed the tag & apologized, I told her I felt they should give me something to compensate me for my time. She replied to me that she had already apologized and that she had taken the security tag off for me that should be enough. So she did her job congratulations to her, I won't be shopping here again

I bought a package of underwear here a few months ago and most of them are already full of holes.read more

I've shopped at Aeropostale for my kids for several years, but it seems like there is less and less…read moreselection each time I go there. And if they don't have your size on the rack, it is impossible to get it. The sales staff in the location near me is also very unhelpful, impossible even to order in a different size. Today, after finding nothing here and no help, I took my kids across the street where there was a great selection at a competitor. I think our family is done with Aeropostale, and will stick with the competitor for a few years.

I was quickly greeted by an associate and given a wide variety of options for an outfit I wanted…read morefor a wedding. Her suggestions gave me new insight to the exact look I wanted to achieve. Incredibly helpful associate and not terrible prices on clothes to fit a bigger guy. Would definitely recommend this store to any bigger gentlemen out there!