I love this store! They carry a fabulous collection of clothing and accessories. You can also find…read moreamazing deals in their sale section. The staff is so friendly, warm and welcoming so I don't understand these negative comments. A great place to shop!

Wow very poor selection and horrible staff. They all seemed like I was ruining their day asking a…read morequestion. Usually when you enter a store you're greeted with a smile and "let me know if I can help you find something." Never again

It was my first time shopping at Hermès and I was nervous. I had heard a lot about the game…read more Thankfully, the sales associate was very helpful and treated me like royalty. While I was there, it felt like no request sound dumb and I didn't feel rushed. I bought a belt which all of them are reversible. Mine has a silver buckle. Overall wonderful experience.

The service and attitude of the SAs here is absolutely obnoxious. Had worked with an SA for 3…read moreyears, and she is no longer there. Spoke to the manager, Rob, who assigned a new SA. The SA says I need to build a relationship with her - start from scratch, despite the history with the store. Talk about client service - or is it the other way at this store ie in service of the SA.

Chanel here in the mall, a full set of colors and styles, duplicated in the area a few times, and…read morethey can order anything that you want. The sales staff weren't too engaged after we said were just browsing. Center makeup station was well equipped compared to the Sephora and a lot more convenient mirrors set. Prices were about the same as in Bloomingdale's and Macy's.

I am extremely disappointed with my experience at the Chanel boutique at Short Hills Mall…read more At the end of July, I purchased Chanel sunglasses for approximately $630 in cash as a birthday gift for my daughter. Unfortunately, she did not like them and went to the boutique to return or exchange them for something else. Instead of checking the receipt carefully, the employees kept asking her for my credit card so they could issue the refund. There was no credit card involved because I paid cash. She was unable to complete the return and left the store. The following day, I personally went to the boutique with the receipt and explained that the purchase was paid in cash. I asked why no one had simply checked the receipt. I returned the sunglasses and requested my cash refund. I was then told that the store did not have enough cash available and that they would mail me a check instead. They took the sunglasses and gave me a receipt confirming the return. Now it has been almost a month, and I still have not received my refund check. I have already called the store. The explanation I received was that people were out for two weeks and that I should receive the check soon. That was more than 10 days ago, and I am still waiting. This is unacceptable. Chanel is a luxury brand, and customers should not have to repeatedly call and wait nearly a month to receive money that is rightfully theirs--especially after the merchandise has already been returned to the store. I expect this situation to be resolved immediately. I am very disappointed with the customer service and the way this entire return was handled.

Purchased a pair of Dior heels online and it was listed online as size 38 but upon receiving it was…read moreactually a size 39 which was way too big for me. I requested a refund for the item and but was charged the shipping and return of the item. Overall left a bad taste in my mouth as they did not once apologize for the mistake on their part and they quietly changed the size online to reflect the correct size. Whatever happened to good customer service? It was pretty much nonexistent...

Absolutely the worst. Do not consign with them. I've worked with other consigners who offer much…read morebetter terms, a split of 70 / 30 regardless of brand. They do not put anything on sale without asking you first. They offer 30 to 60 days consigned versus a mandatory 90 days. Doubletake inflates the price online and marks down the same items in store. So if you are buying online, you are paying double the price. This store is not transparent and is deceiving. I called the store since my consigned items were approaching 90 days. I had been following my items progress online and saw that they were not yet sold. I called with the intention of letting them know that I will be picking up my items. They said they were putting them on a 50% off sale. I specifically told them I did not want my items to be a part of the sale which was my right to do, especially since they were sitting there for 90 days . They told me that they had already marked my items down, not once but twice and sold my items anyway. If you were a customer buying an item online, you as a customer were also being robbed. They were offering in store deals and we're not offering those same deals online. Beware, this company is not transparent and they are deceiving. It's also been discovered that they have not displayed items and then marked them down. I wonder, was it so they could buy it themselves at an extremely discounted price and then maybe resell it. In response to your note - I have the emails indicating that my merchandise was marked down 50% in store while the online price remained the same. You marked down my items twice at 50%

Love this women's Boutique!! Owner Eve has great taste in…read morefashion and a wonderful eye for displaying all wares. From clothing to accessories, to handmade jewelry, plus... I can't stay way from this GEM of a store!

Such a cute little store filled with tons of trendy and wearable pieces. The store's decor is very…read moreinviting...i litterally wanted to shop shop shop, but of course, i'm broke broke broke. :-)

Looking at the reviews before mine, it sure seems like this shop has provided some mixed…read moreexperiences. I did not know about this shop until very recently (I only went to Maplewood for the first time a few months ago). Before talking about the shop itself, I will say that during my recent visit the staff was very nice (this included two young women and one older one - possibly the owner?). I overheard them having several conversations with customers and they all seemed very familiar and friendly. Of course, this is just my experience, so take that as you will. No. 165 (so named for the building number) is an absolutely adorable, comfortable and whimsical shop in Maplewood. They sell all sorts of items ranging from novelty items, candy, clothes, stationary, dish towels, purses, soaps and more. Everything in the shop is either meant to be charming, beautiful or tongue-in-cheek and I love that combination. Interestingly, I saw a note on the counter that indicated at some point last year this shop was going to close, but a strong reaction from the neighborhood helped the owner to change their mind and keep the shop open. What that meant on a practical level is that during my visit a lot of the shelves were definitely more bare than I think they would normally be. This decision is recent, so I am hoping that means in the next couple months the store will restock and have more to offer than it already has. If you're in the area, definitely make it a point to visit No. 165!

Usually frequent the shop and I'm happy to visit it, but imagine my surprise when I walk in and see…read moreMAGA candies and Trump chocolate bars by the cash register. Maybe in some places, but in Maplewood? Unbelievably tone deaf. Will not shop there again until those are removed.

This store is the upscale cousin to Lululemon. LOL I am not saying they are parent companies. But I…read moresee the Lulú girl dressing in Aritzia when she is not in the gym I am pretty fond of their cashmere line. They have a muted color palette that repeats throughout the collection. Their clothes require maintenance so prepare to hand wash the cashmere.

I love the Aritzias in NYC, I've been to both the SoHo location and the 5th Ave location and both…read morehave exceptional service. I'm surprised the Aritzia at the upscale Short Hills mall would fall short in the customer service dept. Rude and curt, it is a far cry from what I'd expect from an upscale mall. I made an exchange today at this store, with an email from Aritizia's corporate concierge team approving the specific exchange at this specific store. Tags were intact, receipt in hand, unworn. I just needed a larger size for my daughter. What I received was a larger size and a larger attitude. It was also strange that even though I made an even exchange for the exact sweatpants, there was a price difference I had to pay. This was a first!

Great addition to downtown Millburn-and there is so much more than paper and wrapping supplies…read more Tons of interesting housewares. Great place for hostess gifts. Usually plenty of street parking.

If you need a unique gift for someone, or even something for yourself, I highly recommend Paper…read moreRibbon & Wrap. An eclectic variety of great gifts, as well as friendly service. A great addition to Millburn!

This store is my never-fail, one stop shop for pretty much every occasion I'm pretty sure 90% of…read moremy wardrobe is from this store their variety and selection are really excellent, and you'll have just as much ease finding fabulous high fashion pieces for fancy upscale events as you would cute and casual down time clothes. The prices are great and especially for what treasures you might find there, and they have a large variety of sizes and styles. I LOVE this store and would absolutely recommend anyone who finds themselves in the area to hit them up. Also, Sarah and Steve the owners are super sweet would rate 6 stars if I could

Great service and environment, I always find something here :) I consider this my local thrift and…read morea go to for me now.