Nice little dry cleaners in the heart of Arbutus. There is one gentleman who is always there no…read morematter the day. He's quick to greet you and help with untangling your dry cleaning. Take my suits, pants and shirts for dry cleaning. Clothes are always well pressed and clean.

I have been using this establishment for years since is close to were I live and I like to support…read morelocal businesses,. A couple of times they ruined my shirts and I have seen their prices increasing. This time I spent almost $30 for 5 pants. I asked him if I could have the 20% discount as the big sign outside says: "20% off on $20 or more". He replied that it is an old sign. I see it as false advertising! If it's an old sign, take it down. Not going there any longer. Sorry! Rip off.

A charming little place that offers a 3 for 2 dry clean deal. Meaning I can get 3 suits dry cleaned…read morefor $20! They also do tailoring, I've had some dress shirts tapered here before and they came out PERFECT!!! All I had to do was bring in a sample shirt that already had the exact fit I wanted and they duplicated it exceptionally. I'll definitely be back.

Called to see how much a shirt costs to be dry cleaned. The lady spoke horrible English. I had no…read moreidea what she asked so she finally got frustrated with me and said/yelled HELLO? WHAT YOU WANTY? I just hung up and kept calling around.

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

Dropped off three rugs with them. Two I dropped off late September and they were three weeks late…read moreto return them. I understand a little bit of extra time needed but three weeks is excessive. Why give pick up dates in the first place if they are going to be so inaccurate. The last rug I dropped off beginning of October and I still haven't gotten it back and it's mid December. I've tried calling, during business hours, and they don't answer the phone and apparently don't check their voicemail because I have not received a call back. Very disappointed. I feel scammed out of a rug!

No frills, just a cheap dry cleaner with a nice parking lot. The people aren't the most welcoming…read morebut adjust your expectations to their pricing and quick turnaround.

The young lady that delivered my clothes from zip cleaners. She was excellent. She followed…read moredirections which is the concern for me

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

This place used to be a gold mind. Last year it was bought out by someone new. The new owner is…read more extremely rude and disrespectful. I bought in a wedding dress to have steamed. I came back to pick it up, and when I paid for it the owner rebuked me and was extremely hostile. He got in my face and said the price was not right and the next time I came in the dress would cost me three times the price I paid this time. I would not have been upset if he had just said there was a mistake in the pricing and been slightly kind, but he was so incredibly rude and made us feel threatened we left in a hurry. If he treats customers like this, can only imagine how he treats his employees The staff members were wonderful and so friendly, but I can not support a business who treats clients so poorly and then tells me, "OH WEll" when confronted later about his abusive behavior.

I have gone to this Zipsfor over 10 yrs, they have always done a good job. Good service for the…read moreprice.

My first time using ZIPS Cleaners, customer service very excellent and the cleaning and pressing…read moreoutstanding will return again. Thank you so much for well done service's.

Alterations and dry clean…read more Fast efficient and priced pretty good for what you're having done. May not be the healthiest methods for expensive or delicate items but it's quick and they are pretty thorough. Would use them again

Shirt came back today with stains on Collar that weren't there before. Looks like dry soap…read more Although dirty service was quick. Perhaps too fast

Hours changed to 12-5 weekdays and 10-2 Saturday, which is a huge unwelcome change. Asked if normal…read morehours would be coming back, "probably not". They don't text when your stuff is done (after 2+ years of doing so, last one received 6/24). Called and left a message to see if my stuff was done, no callback. What happened to y'all?

TERRIBLE TERRIBLE TERRIBLE !!! my boyfriend took TWO DESIGNER SHORTS TO THIS TERRIBLE CLEANERS. The…read moreitems were destroyed with bleach. the owner calls on Monday and explains what happens. she said she would replace the items if she couldn't replace them she would give him the money he paid for his shirt. My boyfriend was planning on wearing the shirts they ruined Saturday. She stopped answer the phone for him and reached out thursday saying she ordered one shirt and will give him money for the second shirt. It's now Friday and she's giving us the run around of when she will be giving the money and when the other shirt would arrive in the mail. mind you it's 3:58 on Friday and his event is at 11am on Saturda and he has nothing to wear bc this establishment destroyed his clothes. Shes just not a nice person and she could care less about her customers and customer service. It's so sad and unfortunate bc it's this man birthday and its first birthday in YEARS that he will be able to spend with his family. all she had to do was fix this on Monday when she called and said the shirts were ruined. NEVER EVER EVER GO HERE UNLESS YOU WANT YOUR CLOTHES RUINED AND DEAL WITH AN EVEN NASTIER OWNER.

In from California and found this quaint spot, fast and clean for the most part At least my first…read moretwo visits, while no employee was there but today one was a young woman who blocked the isles with the bags of wash & Dry she had to do and then proceeded to sweep the floor with my feet being her main targetumm not with that hairy filthy broom. And I was FaceTiming my friend while I put the wash cart trying to block her butt! Do may find another...

The staff here is amazing. I went here with the intention of just throwing all my things into a…read morewash and saw that they had a service. They were able to wash and fold for me while i ran errands and when i came back everything was folded up nice and ready to go. Then the employee handed me my earbuds and a couple sharpies i didnt realize were in my pockets! I would have ruined my clothes and a new set of earbuds. Thanks for the service!