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    Landmark Services Group

    4.3 (6 reviews)
    Open 9:00 am - 5:00 pm

    Services - Landmark Services Group

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    7 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    I've had them twice now for handyman services. Respectful, clean and capable. I will definitely be a repeat customer.

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    5 years ago

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    Air Care Heating and Cooling

    Air Care Heating and Cooling

    (6 reviews)

    I chose Air Care Heating and Cooling because I grew up in the family owned HVAC business with my…read morefamily in the Midwest. I wanted to work exclusively with a local, family owned company who takes the time to get to know their customers and cares about a long-term business relationship. When I called their office Michelle was absolutely amazing! She even let me get my dad on the phone (yes, I'm grown - lol) since he's been in the HVAC business for many years and doesn't live in this area so he can't take care of it for me. Michelle allowed me to ask every single question I had and she answered it with patience and sincerity. I felt 100% comfortable knowing this was the right company for us to deal with and handle the HVAC needs for our home. I highly recommend this company for all of your HVAC needs. We've signed up for the maintenance program which is fair and shows how they value their customers. If you're looking for n amazing HVAC company you've found them here! Matthew Ross did our maintenance today and I couldn't be happier!

    I had been a customer for several years, having my unit serviced twice per year as part of their…read moreregular maintenance package, but after a series of horrible experiences in December 2025-January 2026, I will never work with this company again. 12/12/25- The unit was working perfectly fine before the technician showed up for my regular maintenance check. He was taking longer than normal, and before he left, the technician told me that he accidentally broke my thermostat but don't worry because he installed a new one. A couple hours after he left, the unit stopped working so he had to come back out that same afternoon. He couldn't fix it and by 6:30pm, told me he had to order a part. He then offered to bring heaters over but given the time, I told him I could get them over the weekend as I had to leave for the evening. 12/13/25- The next day (Saturday), I called to ask them status and to drop off the heaters that were offered. There was no mention of a cost for this. After they arrived (it was again after 6:30pm by the time they arrived) and set them up for me, the technician tried to charge me a service fee for coming out. They eventually waived this after I called the office to explain the technician had offered them to me the day before after he was unable to fix my unit after multiple hours and multiple visits on that day, but I find it frustrating I even had to make that call after they were offered. 12/15/25- I called the office on Monday to talk to Joe (recommended by the office team I spoke to on Saturday) about my experience and give feedback on the technician who said he broke my thermostat and then wasn't able to fix the unit that broke later that day. Joe offered to waive items that were already covered by my warranty (my unit is less than 2 years old- installed by them) and admittted he had no idea the technician broke my thermostat. He said once the part that was needed came in, they would come resolve the issue. 12/18- I was without heat for an additional 3 days before the part came in and they showed up on Thursday. They showed up at 5:40pm and when they tried to install the part, there were error codes that the technician couldn't resolve without tech support. Since they showed up so late, tech support was closed and so I had to go another day without heat. 12/19- The next day, they came in and what they thought was the issue the prior day was that the new part was faulty, but now they think it was actually another part of the unit that was broken, which meant they had to order another part. They claimed it would be in on Monday (12/22). That technician also damaged the ladder access to my unit in the attic and said he'd talk to Joe about the damage. When I expressed my frustration with how long the process was taking and how they couldn't diagnose the issue, I was told "coincidences happen" as to why the unit was broken despite multiple visits over a week. 12/22- I called the office Monday when I hadn't heard anything about the part being available. The office team said Joe was out of the office but they would connect with him and then call me back. They also said they had no notes about the technician breaking my ladder but would work with a contractor to get it fixed for me. 12/23- When I didn't receive that call back, I called back the next day and spoke to the same person I talked to the day before. She said Joe is still out of office, there is no update on the part and they wouldn't proactively put me on the schedule, even for after the holidays, until they received the part. January 2026- I did eventually get my heat repaired after the holidays, but this was after multiple visits, multiple delays in ordering parts, and several follow-ups initiated by me as opposed to the company. I also had to follow up with the office multiple times to have them connect me with their preferred contractor to replace the ladder the technician broke. In late January 2026, the unit stopped working again, but I called another company who was able to come out, diagnose the issue and resolve it timely. They even had availability to make appointments on the weekends unlike Air Care. Overall, I am extremely disappointed with the level of service, lack of ability to diagnose the issue, availability of necessary parts, severe delays in receiving ordered parts, and length of time to ultimately restore heat after the unit broke while they were on site for their regular maintenance on 12/12. It should not take over two weeks to resolve an issue, regardless of what it is.

    Comfort First Heating and Cooling - Comfort First on site.

    Comfort First Heating and Cooling

    (12 reviews)

    First, I never post negative reviews; however, this is a warning not to trust this company…read more Comfort First Heating and Cooling are contracted with American Home Shield. In 2022, our upstairs unit was 100% replaced by AHS with same superior product. Our home is 25 years old. I had two reputable companies come out after Comfort First, to give an honest assessment, review their four proposals, and interpret what each option was and why the first two would not have fixed anything, making them a 100% waste of money. A fraudulent scam. They were dishonest, committed fraud, and attempted to get me to sign proposals before submitting them to AHS. Landon, the Manager, told so many lies he couldn't keep them straight. All he talked about was financing, and for only a little more a month, I could get a "High Performance" package with him. You will see his 4 "Proposals" and "FINANCE" options attached. Request with AHS-July 22, 2025. Tech says the unit terminal will have the office call to schedule the Manager to come out to go over options. Landon comes to my home, sits at my kitchen table with 4 Proposals all ready to go, side by side on his computer, all ready to sign. I question AHS process, submission, products, everything. He doesn't need to submit because he does it 6-8 times a day. Your plan sucks, here are your options. He proceeded to bash AHS, conducting a product search across the country to find the cheapest and it will take 10-12 weeks to be replaced in July. That afternoon, he closed the ticket with AHS, saying the unit was working fine. I guess he thought I was going to sign up. That's when the nightmare started with Comfort First and AHS. AHS has class action lawsuits for denying & cheap offers of cash out etc *This has nothing to do with AHS. I can't imagine how many families this company has ripped off with lies, fraudulent diagnoses, and 180 Months financing at 9.99% We finally replaced with Air One Cooling and Heating. Working with the owner, Billy Massey, was a 5-star experience. He and his crew earned all of his 5-star reviews. My background is in sales, marketing, business development, and finance. I picture my parents at their kitchen table being lied to, pushed to sign with an install tomorrow. That is why I am writing this review. i will also file with the BBB and the state attorney.

    Five years later to update and maintain that five star rating. I remain very pleased with Comfort…read morePlus. I have a maintenance contract which means they come out at least twice a year to check on the air conditioner and the furnace to make sure it's all operating at peak efficiency. Speaking of efficiency, I've noticed a big difference in our electric and gas bills. I would expect this since we replaced equipment that was 20+ years old, but this was pretty dramatic. Not enough to pay for the new equipment quickly, but a definite improvement. Today's update is because the technician for today's "pre-summer" check of the air conditioning unit was wonderful. Bianca arrived on time, was tidy and professional, did a full and complete check and handed over a detailed checklist of what was validated and how well our system is operating. I'm impressed! [Review 16901 overall - 887 in South Carolina - 417 of 2022.]

    Landmark Services Group - hvac - Updated May 2026

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