I took my Casio Pro Trek watch here to see if they could replace the solar capacitor in the watch…read more A previous shop had quoted me $225, which is about 2/3 to 3/4 of what it would take to buy one new. Their quote? $60! Master Watch Repair completed the task of replacing the capacitor, resealing the watch, and pressure-testing it to ensure it maintained its water resistance within a 3 hour period. The other shop that wanted $225 also wanted several days to do my repairs! Now I know where to take my Omega, TAG, and other watches for repair and/or service. PS - for the people saying anyone here is rude is either very rude themselves or just not very understanding. I found them to be somewhat reserved (but very professional) when I first met them. However, when I learned they are originally from Russia and I told them I had been there, they lit up and were really fun and engaging! I believe you get what you put out into the world, and since I was interested in them as people and showed some respect, they gave twice as much back to me. I wound up staying there for 20 minutes after I picked up my watch, just talking and having a great conversation. PPS - I don't know about others, but they told me up front that they only deal in cash, and they also have signs up that say the same thing.

walked in had a issue with my watch clasp not working the gentlemen looked at it for a couple…read moreminutes and fixed it so quick with no charge!

I live in the building dougs store is in have known him for 9 years have purchased 4 watches from…read morehim. He went to wostep in Switzerland the Harvard of watchmaking schools. He is a man of great integrity . Which is rare in this industry.i worked many years in the watch industry my father and grandfather both watchmakers. I feel Doug has the finest jewelry store in Az..

Doug is one of those providers that does exactly what he says he's going to do, is straightforward…read morein dealing with his customers and genuinely loves his work. Doug and I talk about collecting and buying and selling and experiences he's had with the different watches that have come through his shop.I always enjoy going in there and getting my wrist watches sorted out.

I have worked with Hugh at the Scottsdale location for several years now, building my Rolex watch…read morecollection. He is always professional and has sourced some excellent watches for me at amazing prices. Hugh regularly exceeds my expectations and I highly recommend him and ED Marshall.

I needed service on my Franck Muller watch. Nick expertly changed the battery and ensured all is…read morewell!

7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Absolutely a TREMENDOUS job restructuring and sizing 4 rings for me. They are more gorgeous than…read morethe original!! Thanks cannot express my appreciation along with all the help I received

Ray was the best! He 100% saved me when it came to finding my fiance's dream ring and it turned out…read morebeautifully. He was patient, thorough, and even helped with expediting the finishing touches of my ring once I gave the thumbs up on the one. I had no previous knowledge of diamonds before coming to Ray, but now I feel extremely confident in my ability navigate the intricacies of diamond ratings like a pro. I think the best thing about my experience with Litchfield Fine Jewelers was that I was given enough choices to feel confident in my decision without feeling overwhelmed. My fiance got the ring of her dreams thanks to Ray! This was the most important decision of my life and I would tell anyone in the market to trust Ray to guide them through the process. I shopped around at other stores and felt rushed, pressured, and uneasy with their customer service and transparency - and I will be trusting Ray with any of my future jewelry needs! 10/10 would recommend to anyone

This is one of the best jewelers I have ever visited in my life. I typically by my jewelry overseas…read morebut I have been working with Ray and Kim for years. They can do custom pieces, but they have a beautiful selection in store as well. They also do repairs and are very reliable and trustworthy. I find their pricing to be fair and their customer service is ALWAYS above and beyond!

I get all of my watch bands and batteries there. They even adjusted my last watch bands a couple…read moreof times.

I have been going to this place for years now to get new batteries in our watches and to purchase a…read morecheap wristwatch for Travel. They are absolutely outstanding and very quick with the service. Today I had two batteries put in and it took about a total of 10 minutes and their prices are beyond reasonable. Highly recommend them.

Dennis has been our Jeweler for 20+ years Best Diamonds in…read moreAZ. and always at a fair price. Started with Hearts and Arrows studs for my wife, and just like Dennis said "she'll never take them out once she puts them in" . Later we upgraded her engagement ring to Hearts and Arrows that sparkles around the room. The salesperson at Tiffany's in Las Vegas grabbed her hand to see the ring, said it was one of the most incredible diamonds she had seen.

I had an amazing experience working with Dennis on a custom engagement ring. He took the time to…read moreunderstand my ideas and vision, while also guiding me toward choices that would ensure the ring was not only beautiful, but also durable and built to last. The lab-grown diamond he sourced was high quality and priced fairly--better than anything I saw at traditional jewelry stores. What really sets Dennis apart is the personalized experience. You're not working with a sales associate--you're working directly with the expert who's designing and crafting the piece. He was thoughtful, knowledgeable, and incredibly easy to work with. If you're looking for something truly custom and want to avoid the cookie-cutter feel of big chain stores, I highly recommend Dennis.

This store is just amazing. I needed to replace the battery in two of my Tag Heuer watches. To…read morereplace the battery and preasure test the watch cost only $25 per watch. The guys completed the task in less than 15 minutes. That was outstanding!! I'll be back again for sure.

I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

This jewelry store has been around longer than most There is…read morea reason for this their customer service is excellent and they have a wonderful selection of jewelry and watches I have personally purchased several pieces from them and have been very happy I would highly recommend them if you want good customer service and help with purchasing any type of jewelry

This was my first visit to ED Marshall Jewelers and I was so impressed. I had some questions on…read morejewelry, dropped off my watch for a battery replacement (it's already done), and they were able to help me with a bracelet that needs repairs. I was treated so kind, and with such professionalism and care. I'll definitely be back! Highly recommended! This is a jewel in the West Valley!

He gave me reasonable price that was fraction what every other person gave me. There was some extra…read moreproblem and didn't charge anything for 3 re-touch work he did.

Fast and efficient watch repair service in town. It's in a very small shopping center so be alert…read morewhen getting there or you'll miss it. I come her for watch battery replacement as well as watch band replacement. He has some watch bands in-stock, but you can also bring your own and he'll put it on for you ] Service is fast and within reason price-wise. Bring cash, it's a cash only place.