I need to express how GREAT is to have a Watchmaker close by, specially if you're a serious…read morecollector. Also if you have a everyday watch that needs battery and seals and need service here is the place to be. Leonard acknowledgment in service and attention goes above and beyond expectations. I have been taking all my watches to him for repairs and or services and I have received nothing but the best quality service and warranty. Very, very please with his service and courtesy KUDOS!!!!!

I brought my watch in for a new battery. They did that and cleaned the watch. Excellent work.read more

Amazing shop .. highly knowledgeable and reliable .. Brought in a watch to be appraised .. The…read moreprocess was thorough, professional , timely Thank you so much

Doug is one of those providers that does exactly what he says he's going to do, is straightforward…read morein dealing with his customers and genuinely loves his work. Doug and I talk about collecting and buying and selling and experiences he's had with the different watches that have come through his shop.I always enjoy going in there and getting my wrist watches sorted out.

This review is about selling old jewelry to them as scrap gold. The experience was fantastic. The…read moreperson helping me was very detailed and very willing to explain all of the steps he was doing and how he was determining the quality and the weight of everything. I had a little bit of apprehension about selling something that I don't really understand and getting ripped off. He was really great at being transparent and making me feel at ease. The price was definitely fair.

Alex was great. He was very helpful, engaging, and answered all of my questions. Highly recommend…read morethis location.

I came in because I had accidentally bent the basket of my ring and needed it checked out. Melissa…read morewas so kind and helpful, and had the ring inspected. The jeweler inspected it, didn't see any damage to the metal so they knew it would be a quick fix. Not only did they do it on the spot, it was completely free of charge. They also took the extra time to make sure the stones weren't loose and gave the ring a thorough cleaning. Above and beyond. On top of that, I'm starting to look for new rings for a 10-year vow renewal but I have no clear direction on what to choose. Lynn and Melissa were absolutely wonderful throughout the process. They were personable, kind, and genuinely helpful without any pressure. Honest service, knowledgeable staff, and people who clearly care about their customers. I'll definitely be back and highly recommend them :)

I purchased a ring online from Osborne. There was a bit of a mix up with the pricing that was very…read moremuch in my favor. Despite being a less than ideal scenario for Osborne Jewelers, Brennan Osborne personally made sure that it was a good experience for me. Osborne Jewelers has a refreshing, super old school approach to customer service that seems so hard to find these days! Highly recommended!

This is one of the best jewelers I have ever visited in my life. I typically by my jewelry overseas…read morebut I have been working with Ray and Kim for years. They can do custom pieces, but they have a beautiful selection in store as well. They also do repairs and are very reliable and trustworthy. I find their pricing to be fair and their customer service is ALWAYS above and beyond!

I really like Litchfield fine jewelers. This is my local, go to jewelry store, to have a watch…read morebattery replaced and any jewelry repair. I have several watches, and each time they have replaced the watch batteries quickly and very inexpensively. I also brought in a pair of diamond hoop earrings that I noticed needed the clasp on the back tightened up. The gentleman working there repaired it for free! I really appreciated his kindness. I would recommend this jewelry store for any repair work that you might need. Also, they have a beautiful selection of jewelry to drool over while you're there!

I have been going to this place for years now to get new batteries in our watches and to purchase a…read morecheap wristwatch for Travel. They are absolutely outstanding and very quick with the service. Today I had two batteries put in and it took about a total of 10 minutes and their prices are beyond reasonable. Highly recommend them.

It's not the old fashioned classical clock shop from years ago when there was an older gentleman…read morewhom I'd chat with about NAWCC but times have changed and the shop has kept up with lots of inexpensive but interesting quartz watches and clocks available too. Very efficient battery changes at best price I've found so I'm a regular. They have fun painted windows that brighten up the shopping plaza too. A cool place to browse in while you hear the ticking and tocking sounds and chimes.

Dennis has been our Jeweler for 20+ years Best Diamonds in…read moreAZ. and always at a fair price. Started with Hearts and Arrows studs for my wife, and just like Dennis said "she'll never take them out once she puts them in" . Later we upgraded her engagement ring to Hearts and Arrows that sparkles around the room. The salesperson at Tiffany's in Las Vegas grabbed her hand to see the ring, said it was one of the most incredible diamonds she had seen.

Dennis did an excellent job resizing my wedding ring! He's very knowledgeable and experienced so…read moreyou can trust what he says. I highly recommend Dennis!

Great spot. Fixed my wall clocks quickly. Highly recommend this establishment. Price was right too.read more

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

This was my first visit to ED Marshall Jewelers and I was so impressed. I had some questions on…read morejewelry, dropped off my watch for a battery replacement (it's already done), and they were able to help me with a bracelet that needs repairs. I was treated so kind, and with such professionalism and care. I'll definitely be back! Highly recommended! This is a jewel in the West Valley!

Went to get some batteries installed for a few of my watches. Not only is the service amazing but…read morethey take their time, they make sure the watches are fully functioning correctly. I will continue doing business with them in the future. 10/10

I went in for a battery change on an Omega Constellation. The gentleman provided excellent, fast,…read moreservice at a very reasonable price.

Excellent service!…read more Had three of my citizen watches repaired (all Eco-drive -- solar -- models) for a modest cost, unexpectedly lower than what I've been charged at other watch service/repair centers. Very nice man. Quick repairs, and he even polished the crystal face of all three watches (they get scratched readily in the tight confines of a cockpit). I highly recommend this company. Small shop, low frills, excellent service and prices.