Z's did a lovely job sizing my mother's ring for me. She had a much small size than I so they had…read moreto build up the ring quite a bit. I'm about to take more jewelry back to them. Great job and more to come, hopefully.

So thankful for Joe and the Z team. The whole experience was so smooth and warm from the beginning…read more I went into resize my ring and redesign my wife's ring for Christmas and Joe was able to give me all the information I needed and help me to make the right choice that fit our needs. Truly, one of the best jewelers I've ever worked with and won't be going anywhere else as long as they're around!! Thank you, Joe! Merry Christmas!

The owner (Rosalie) has been very helpful…read more Last month she did my wedding ring appraisal (for insurance purposes) quickly and in front of me. She mailed me the official document which arrived in a few days. Best price in town! Today we had both our white gold wedding bands rhodium plated and again, she gave us a great deal. Without a doubt, I'd return.

Whether you are in need of jewelry repair, selling a family heirloom, or buying a gift for that…read morespecial someone, a visit to this Sun City West boutique is well worth it. The jewelry selection is small, but especially nice. The owner is attentive to her customers and turn-around time as it pertains to appraisals and repairs is short. My experience as a customer was excellent.

I originally found Diamond Jim's in Sun City while searching for an appraisal, and I'm so glad I…read moredid. I had gone somewhere else first and the experience wasn't great, but Diamond Jim's completely turned my day around. They were friendly, welcoming, and genuinely cared about my jewelry and my experience. They walked me through everything, explained the gold value clearly, and even gave me the cost to replace my zirconias with diamonds; something I'd love to do in the future. The appraisal process was quick, easy, and very cost‑effective. When I went back again, I even sold some old jewelry and felt completely comfortable doing so. Their professionalism and kindness really stood out. It's rare to find a place that treats you and your pieces with this much respect. I truly enjoy going here and would recommend Diamond Jim's to anyone.

This was the first time I've needed a jeweler in years. Diamond Jim's was highly recommended to me…read moreby friends.... Now I see why! Quality work, friendly staff & excellent service!

Best Jewelry store in the west valley! Such a nice store and the kindest staff, they help with…read morewhatever you need or any questions

Thankful for the kind, kind people of Cranstoun Court Jewellers. They were able to add links to my…read moretimepiece. Fast and quality service. I will be back!

Always has the answer and does beautiful work. Wouldn't go any other place. Prices are great so is…read morethe service

I had several rings sized and they were reasonably priced. I had a very old ring repaired with a…read morenew bezel made for it. It wasn't exactly what I envisioned but they worked on it until I was happy with it. I recommend these folks, they seem knowledgeable and caring about customer satisfaction.

My girlfriends and I booked an event with Everwild. We wanted to experience something different and…read morenew for a girls night. Not only were the jewelry pieces beautiful, now my girlfriends I have something to memorialize this day. The process was so easy and flowed well with our party. Definitely booking again, maybe this time I'll get a permanent ankle bracelet.

The sweetest experience! So quick and customizable. Linda is great at helping you find a forever…read morebracelet. I love my permanent jewelry

Came here to switch out the chain on my pearl necklace. Completed the job next business day and the…read morequality is great! Can't notice at all that my Jewelry had to be messed with to switch out the pendant/chain. Price was super reasonable and the customer service was fantastic. Will definitely come back for any jewellery needs!

Wow -- thank you so much for the care and time you put into helping us choose the perfect rings…read more It's clear you truly care about your work, and it shows in every step of the process. The customer service was exceptional, and we received our rings exactly when promised. We'll definitely be back. We appreciate you!

When my fiancé and I first walked into the Helzberg Outlet at the Premium Outlet mall in Chandler,…read moreAZ, we were simply trying to get an idea of what I liked. We had no idea we would leave having met someone who would become such a meaningful part of one of the most important moments of our lives. Robin Eklund was absolutely phenomenal from the very beginning. Her warmth, kindness, and genuine excitement for us made us feel like we weren't just customers we were a couple beginning a beautiful new chapter, and she celebrated every moment with us. She never rushed us. Instead, she took the time to educate us, answer every question, and pay attention to every little detail. One of the most memorable moments was when she took us into the viewing room and allowed us to see the diamond under the special lighting and scope. Watching the diamond come to life through her guidance made the experience feel magical. It wasn't just about choosing a ring it was about understanding the beauty, craftsmanship, and meaning behind it. Robin's patience, knowledge, and passion for what she does transformed what could have been a simple shopping trip into a memory we will cherish forever. Because of her, my fiancé felt confident in his choice, and I now wear an engagement ring that I absolutely adore. Robin, thank you for making us feel so special and for helping create a moment that will forever be part of our love story. As we begin our journey toward becoming husband and wife, we'll always remember the role you played in one of the happiest seasons of our lives. If you're looking for someone who truly cares, listens, celebrates with you, and makes the experience unforgettable, ask for Robin. She is an absolute gem, and we are beyond grateful for her.

i went in and asked for a clasp the lady showed me my options i went for the one that looked like…read morewhat i had but i didn't know the size was too small when i purchased ($40-$50). I got a call saying the repairer was not able to complete the job due to the size of the clasp i chose (it was meant for small dainty bracelets, not necklaces and it'll cost me $429.99 to get the correct sized clasp. i told them no and they said they'll send my necklaces back the following business day. And didn't hear anything back until thursday saying they COMPLETED the job and to pick it up... however i assumed they just sent the message to let me know it was ready for pickup not that they actually completed a job when i told them NO. When i picked up the nice older lady was very talkative to the point i didn't actually notice they added the small clasp. i was under the impression the job was not going to be done and id get a refund but no. even with the courtesy call, my direct no to complete or upgrade the clasp... they still did it and it came off within the week like they repairer said... however i had taken the recommendation and did not want the small clasp. the ladies were nice except the pregnant one celine or whatever.. she should've told or recommended me a size difference the first time i came in (i picked what looked familiar i had no idea) and the second time (pick up day) she looked so over it when i didn't have my physical ID but it scanned with the ID app the other lady was so nice to me i didn't realize the other one was not having it or idk maybe she felt ignored in the moment. My beef is to the one who called me tbh they should've told the repairer NO. and not done any work on my necklace. i didn't check it because i was under the impression they hadn't touched it and my money would be returned and i forgot to ask about my refund in the moment because i was having a good time talking. When my bf checked my chain he realized they had done the work and i already signed off so im not getting a refund lol. i wouldn't come back nor would i recommend this place. that was kinda shady in my opinion. i understand if i had said yes continue the job but i did not and i do not appreciate this at all. i could've lost or broken my pendant. Long story short would've left a nice review but in the end this place is only after money! they do not care about your jewlery. this was my experience for jewelry repair. This was a piece gifted to me and was not purchased at this place.