I originally found Diamond Jim's in Sun City while searching for an appraisal, and I'm so glad I did. I had gone somewhere else first and the experience wasn't great, but Diamond Jim's completely turned my day around. They were friendly, welcoming, and genuinely cared about my jewelry and my experience. They walked me through everything, explained the gold value clearly, and even gave me the cost to replace my zirconias with diamonds; something I'd love to do in the future. The appraisal process was quick, easy, and very cost‑effective. When I went back again, I even sold some old jewelry and felt completely comfortable doing so. Their professionalism and kindness really stood out. It's rare to find a place that treats you and your pieces with this much respect. I truly enjoy going here and would recommend Diamond Jim's to anyone. read more

I came to choose a bracelet for my girlfriend. They gave me a few options to decide between they have very reasonable gold pricing. If anyone is looking to gift their significant other or close friend I would highly recommend this place. read more

Diamond Jim's - New bracelet - Jewelry Near Me - Sun City, Arizona

Honest, reliable, kind, welcoming, friendly, knowledgeable!!! After numerous repairs to my wedding ring at the "Big Box Store" we purchased it from almost 20 years ago we decided to trust a local jeweler and we couldn't be more pleased!! Sometimes it takes that personal touch and extra care!!! Thank you Diamond Jim's!!! read more

Very welcoming and helpful staff. I go here for all of my jewelry repair and buying needs. I was able to get my engagement ring for a very affordable price, too. read more

Wanted my necklace clasp repaired or replaced. The guy took one look at it and said $65 for a new clasp. Left here and went to Setterberg Jewelers two blocks east and they fixed it for FREE. Guess where I will take my business from now on? read more

Called Tuesday and asked what they charge for watch battery. Was told $10 to $20 depending on the watch. I went in and the man, I didn't get his name, said $10 for the battery but the watch appeared to be dirty so he wouldn't put a battery in without cleaning the watch. He couldn't tell me how much that would cost, but come back Wednesday when the watch guy was there. I went back today. The cleaning would be $45 and today the cost of the battery was $12. This is a $38 Timex watch. I left and went to Batteries Plus. For $23.99 I got a battery put in and a lifetime warranty to replace any future batteries free and the watch did not need cleaning. I went to Diamond Jim's because I have a credit there. But their pricing is ridiculous. read more

Not a great experience. final product is beautiful but the process of getting there was painful. Delay, delay, delay. Then dore not fit when finished! Never again. read more

My husband bought my engagement ring from Diamond Jim's and we just went back after our wedding to get the soldered together. They did a fantastic job! Everyone is always extremely friendly, fast service and for a fantastic price too. We will be buying our future jewelry from them too! read more

Diamond Jim's - Jewelry Near Me - Sun City, Arizona

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My mother and her good friend referred my fiancé and I to this business as we have been looking for a vintage diamond ring for my finger. The staff was very friendly and helpful. They were genuine with their questions. So many beautiful rings to choose from! The girl that helped us suggested the perfect ring for me! I love it so much. They even had it sized down for me in just one day. Their prices were good as well. Will recommend to others! read more

Diamond Jim's - My vintage emerald cut ring - Jewelry Near Me - Sun City, Arizona

This is the only place I will ever buy jewelry from. They stand by their work and deliver it ahead of schedule. I have bought multiple pieces through James who is top notch and very personable. Recently I purchased a piece for a special occasion for my wife the product didn't come in in time (the only time this has happened) so James at diamond Jim's upgraded me to a much more expensive piece that I had originally had my eye on at no extra cost to me. I know that they will always take great care of me and will stand by their word. read more

I have been into this store exactly twice. The first time I did buy a loose opal to replace an opal in a ring I have. I also had them do some repair work on resizing a ring for me. While I was there they asked to clean my rings. My wedding rings and my husband wedding rings were put into their ultrasonic cleaner. When they brought back my husband's ring, a channel set diamond was missing. They did put it back in his ring at no charge. At the time I was satisfied with their service. I recently went in to have them set the opal in the ring I had purchased it for. While waiting I asked them to clean my rings. I had a ring cleaned and when it was returned to me, a stone was missing. This time they wanted to charge me for having the stone reset. Two visits, 2 cleanings, and both time stones fell out of the rings? I used to work in a jewelry store many years ago and used an ultrasonic cleaner and NEVER had any stones fall out of a ring. I cancelled the repair and took my ring, the loose stone and left the store, never to return again. read more

Just picked up my custom made blue topaz white gold ring in which we u diamonds from my anniversary band. Friendly staff thanks to Marcha read more

Diamond Jim's - Custom ring ! - Jewelry Near Me - Sun City, Arizona

I've taken watches here before to get them fixed and everyone is so friendly. They did an amazing job. They also have a ton of nice jewelry

Had some rings cleaned and polished, and some work done on a anniversary bracelet. Everything turned out beautiful, very nice staff. read more

What was nice is when I walked in a worker gave me a rose. I went to consign my wedding ring. The experience changed when the jeweler came over to inspect my ring. It was weird sitting there in silence while he looked at it. After taking the magnifier out of his eyeball he tells me what's wrong with it and it will cost $225 to "repair" it first. He didn't try to connect with me at all. Very "matter of fact". He did let me know that February is a good month for sales....It's August, LOL! I didn't leave my ring at Jim's. After leaving I immediately went to Setterberg Jewelers about a block away. Holy cow, It was a completely different experience!! I was given the same consignment offer (minus the $225 fee)... they have my ring now for consignment The EXPERIENCE was just so much better than Jim's. What it comes down to is I wasn't comfortable at Diamond Jim's. I felt like I was asking for a favor. My consignment totally, 100% could've been at Jim's if I didn't feel like getting out of there so quickly! read more

Have had them fix two rings for my wife and my daughter - both were ecstatic with the results . Would recommend these folks to anyone.

Came here to have my engagement ring sized. It was $55 which seems high to me, but it's not something I have done frequently. The service was meh. Very slow. Archaic paper system. The store looked like it hasn't been updated since the 70s, the displays all had seafoam green foam that the jewelry was held in. Guess it should be expected in sun city. The bad - it took me 3 weeks to be able to get my ring. At the end of the second week I finally called them since they had said it would probably take less than a week and would contact me when it was ready. They never called me. The week that I had it done was when I was working at one job that I was out early and would have no problem getting there during their hours. Since it took two weeks to hear from them I had already started my new job in Scottsdale and wouldn't be able to make it during their hours. This was very frustrating for me. The good - I finally got off on time yesterday and thought I would finally be able to make it. The google or yelp page said they were open til 5:30. When I pull up at 5:03 I see on the door that they actually close at 5 and were still inside closing down. Commence breakdown. The owner I assume actually answered the door and I begged with tears in my eyes to just let me have my ring. I had prepaid for the resizing so all I needed was to pick it up. They did give it to me thankfully and that is the only reason I gave them 2 stars. read more

I've always had A pleasant experience with the staff and the jewelry at diamond Jim's. They've always done their best to take care of me and they keep me coming back, great place read more

Couldn't be happier with my hole experience. From the moment I walked in everyone there was so friendly and helpful. I was looking for a turquoise gentlemen's ring. They had a few in-store that were not what I was looking for. They offered to let me look online at there other locations inventory. I picked a few that I liked and they had them shipped over the very next morning for me to see in person. I ended purchasing a unique and beautiful ring for my husband. The price was great and the quality of the ring is outstanding. They even offered to clean my jewelry while I was there, free of charge. James and the young lady that helped me ( I'm so sorry I forgot her name) were outstanding. So friendly and genuine. Thank you for the great experience! read more

Don't waste your time in this establishment. You will regret it, I did. The jeweler acted like he had a bunch of knowledge but he kept looking at the appraisal and the rings and pushing buttons on the calculator and coming up with all kinds of excuses about how he wouldn't sell the ring, he would take the diamonds out and put it in another setting. Full of crap story and offered scrap value. I took it to a respectable establishment and left. read more

Much better working with a small town shop than the big store jewelers- a lot more personal service. Found a 1.22ct center diamond for my engagement ring that was absolutely beautiful! Would highly recommend Diamond Jim's and ask about "clarity enhanced" diamonds. A great opportunity to own a nice size diamond that looks stunning, but doesn't break the bank. Also, their goldsmith is excellent! Thanks so much. read more

Not worth your trouble. Appraiser was very arrogant and only concerned with what he gains. Offered no response to questions. Offered 50% of spot price for gold. I took some smaller gems and a few rings, he said the gems are not something they are interested in, so let me see if the rings are really gold. 6.5 grams with 3 small diamonds, offer of $14 a gram and I guess nothing for the diamonds. I asked him how to tell diamond from 'CZ' and was told that he has 40yrs experience. Guess I need to learn on my own in about 40 years. read more