Dr. Bailey used to be at Pine View Family Dental and I was one of his patients. I liked Dr. Bailey. About five or six months ago he introduced me to a new doctor, Dr. Glass. Then about two or three months ago I received a letter that Dr. Bailey was moving to Utah because of a family member. So that is why I said Dr. Bailey used to be at Pine View Family Dental. I just visited a couple of weeks ago and had Dr. Glass do an exam. He seemed nice. read more

I've been to Lance several times and I can't say enough about him. One minute I was in intense pain and literally within a few more minutes of showing up at his office he had two of my teeth repaired and I was back to work. I don't have dental insurance so that worried me but him and his staff had me set up in no time. So long as I live in AZ I will make the trek to visit Dr. Bailey for all my dental needs. Top notch, I'd give six stars if it were possible. read more

Dr. Lance Bailey and his staff have the most wonderful bedside manner! I've been a patient here for many, many years. I've had cleanings, fillings, root canals, crowns...all have been performed professionally by Dr. Bailey and his staff. I actually look forward to the cleanings! The office is in a great location downtown, they always have the latest and greatest tools and technology, and professional development for the staff. They send you out the door with a bottle of water and Starbucks coffee, and a smile. I'd never think of going anywhere else. read more

I recently moved to Arizona and knew no Dentist's. Dr Bailey was reccommended several times, within a short period of time, that seemed like a was a good sign. The office is cozy and great location with easy parking. The minute I walked in, I felt "a family atmosphere", which is rare in a dentist office. Not only was the staft warm and friendly, but so were the patients chatting with one another. The dental hygenist did an excellent job, was calming and beyond professional. My stress level relaxed. Dr Bailey's entrance completed the circle. Friendly, courteous, professional with diagnosis and a hug completed the circle. I truely was impressed and knew I had made the the right choice. Betsy I read more

My last tooth extraction was at around 7yrs. old. I forgeyt the name of the sadistic bastard that worked on me, but my drunk uncle could've done a better job. Due to that i've avoided dentist like the plague. Dr. Bailey has cured my fear. The office was very professionally operated. The dental assistant , Katie I think, was kind and comforting. Dr. Bailey was friendly, assuring, and very good at his job. They spent more time making sure I would feel no pain than they did with the actual Wisdom tooth extraction. I had to have my tooth broken into four sections and removed piece by piece. It didn't hurt at all. I was amazed and relieved. The big t.v. and the massage chair were icing on the cake. I have alot of other work that needs to be done, and I intend on giving them all of my business. Highly recommended every chance I get! read more

This used to be a fantastic business under Dr. Allen. I started coming here when I was 12 years old, along with my cousins and my parents. After Dr. Allen left, my family members weren't satisfied and gradually found other dentists. I stayed out of loyalty, but today I made the decision to never come back to this place. After arranging for a sitter for my children and driving from Prescott Valley, I was told I MUST get X-rays with my cleaning. I explained that I was paying out of pocket and previously I was allowed to sign a waiver. I was told this wasn't an option. I went out to my car to call my husband and discuss it with him. Since I had made the time and arrangements to be there we decided to just go ahead and pay for the X-rays. I went back in and was told that the woman who does there X-rays wouldn't do it for me because as soon as she heard that I didn't want X-rays she had called her husband and had planned to be ready to walk out the door because they were "going out of town". Even though I explained that I had hired a sitter, was a client of 15 years, had driven from PV (and the woman was still in the building) I was still told I had to reschedule. Dr. Allen would never have treated his patients like that. So glad I did not spend my $175 there. They lost me and my family as clients. Edited to respond to the comment of this office. I had been allowed to sign waivers before and NO ONE informed me prior to the appointment that I would not be able to do this. Furthermore, I left the office for not even five minutes and called my husband outside the door- your X-ray tech was still there. I explained that I live 30 minutes away and had to get a sitter to come to this appointment, but apparently your employee's scheduled vacation was more important than waiting five minutes. No no no, I will never be back, and will never take my kids there. Very sad, because Dr. Allen was great to me and my whole family! Finally, I researched the X-ray requirements. Dentists don't HAVE to sign on to this, and it is particularly not necessary since I was paying out of pocket- no insurance involvement! I also happen to believe that if a person doesn't want to receive an X-ray, they shouldn't have to. read more

I don't get the five star reviews. This guy is nice and well-spoken, but it ends there. He has snapped at his staff in front of me, but the worst is that he has - more than once - let the novacaine wear off too much, and instead of renumbing, said things like "hang on, almost done" as I hollered around the jaw wedge. He did some work with a "lifetime guarantee" that I paid close to a grand for, and the work failed three times in one month. I missed time at my job over it. The expensive work is not even with me now, I had to have a root canal and will redo it at another place. And I prewrote checks for a payment plan, then received additonal bills after they cashed all the checks. Not sure why they tacked on fees. This guy, with those painful "just a minute" episodes, gave me my first ever fear of dentistry and that shit is hard to shake. read more

In the past few years Dr. Bailey has canceled at least half a dozen appointments for me and my family, which is very annoying. Isn't that the patient's job (to cancel appointments)? An office-made crown which he gave me not long ago is chipping off. Two other crowns were so painful that he had to redo one of them and he sent me to another dentist to deal with the oher one. Did I mention that he's overpriced? NEVER going back! read more

Dr. Bailey changed his location without notice more than once. The 2nd instance, I was asked to see the new owner at the same time of my appointment without any warning. That was disappointing and lacked respect though his dentistry was good. read more

After a $77 bill for one x-ray and a 2 minute maximum consult with Dr. Bailey I left with nothing more than a script for antibiotic and pain killer which I practically had to beg for. The dental assistant was distant, aloof and generally unfriendly. Granted, we all have bad days but judging from the scowl etched on her face I feel this is more the norm for her than just having a bad day. With quotes for one extraction and one crown, at close to $1600, I'll shop around. Incidentally, I didn't get the script filled, instead I used the old fashioned remedy of Oil of Cloves to kill the infection and relieve the pain. read more

I am visiting from another state and a crown came off. Dr. Bailey's office managed to fit me in the same day I called. They were very professional and nice. I could not ask for nicer people and a better experience. Highly recommend. read more

I have been a long time patient of Dr. Bailey's and before him Dr. Allen. I have decided, due to the rude, un-educated and unprofessional staff he has acquired in his front office, to leave his care. I do not recommend his services to anyone. They access fees that aren't correct and they fought with my insurance company on coding. Wow, after the insurance company set them straight, its amazing, but the problem was fixed but that took weeks of having to rudely deal with Dr. Baily's front office. read more

I Would NOT Recommend this dentist, he is WAY OVER PRICED!...I was quoted well over $2000.00 for a root canal after an xray!!!!! That is beyond outrageous!!!! I was given this quote AFTER a ball park phone quote of $1200.00 prior to making the appointment, this is disingenuous. These two facts are enough to advise you to Shop around! There are many other competent dentists in the area...Think about it, there are over 80 dentists in Prescott alone, this is not to mention Prescott Valley or Chino Valley. One can buy a solid gold coin for less than $2000.00 these days! In order to post a review at least one star is required in order to rate; and as far as I'm concerned this is far too generous. read more

Had an emergency broken tooth immediately upon moving here. A neighbor recommended Dr. Bailey and they were able to get me in the next day and get me fixed up. Friendly and helpful staff. read more