I only came to this place because my general dentist referred me with my in-network insurance…read more
The waiting room is small.
Front desk was loud and busy.
My husband took the day off from work to drive me home from my surgery.
I was to have 3 molar extractions with sedation.
After being in the exam for 45 minutes, Sorensen enters the room, lays me back, looks in my mouth and says "yup I agree with your dentist, these need to come out, so my staff will assist with the appointment."
And he leaves the room. We were stunned, what just happened.
The the DA says "Oh this was your consult, when do you want to come in?"
We were pissed, husband missed a day at work, I had my whole next couple of days ready for my recovery.
********May 11th, 2026*************
We arrive at appt, I go brush my teeth, they call me back. Made me swish peroxide and then medicated mouth wash.
Sorensen comes in, asks if I'm ready.
Barely scrapes my mouth with topical, more got on my tongue than actual gums.
Then he picks up the needle and just shoves it in my mouth. I screamed, so he goes deeper. My leg was tapping so bad from the pain. Then he does it again, the more I screamed and jerked, the harder he did it. I was crying so bad, tears would not stop coming out, I was shaking from my lower jaw all the way to my toes.
My poor husband was shocked to see how aggressive he was and not bat an eye. The DA was explaining it was normal to have the shakes, and tears due to anxiety, adrenaline and medication
I sat there in the chair for 25 minutes crying, moaning and uncontrollably shaking. DA gives me a blanket and said I did good.
Then Sorensen comes in and says "Ok, you need to wait in the lobby for your wife, aobut 15 minutes."
Husband was shocked and they showed him the way out.
Sorensen very aggressively starts to pull my lower left tooth out. I scream so loud, then he says "Open wider"
(I have a small bite) and I say I cant, then he pushes down on my lower jaw, I hear and felt a pop and cracking, I jerk and scream, they held me down, then he does the 2nd tooth, easier its a top.
But when it came to the bottome one, he had a door stop, for lack of a better word, in my mouth as he is pulling my jaw way down. I screamed and grabbed the arms to get up, I said "Ok, that's it, Im done". They push me back down and pull the third one.
Then Sorensen says, "Ok all done, have a nice day" with a evil smirk and leaves the room.
I leave crying and whimpering and swollen, with lockjaw and blood gushing everywhere.
********One Week Later****
Still cant open my jaw, its locked tight, cant eat solid foods, been in pain everyday all day.....never never go to MARK SORENSEN......not a good dentist.