A last minute snowstorm delivered me to the front from door of the most cozy and welcoming boutique…read morehotel experience... the Niwot Inn & Spa. From the warm lodge decor to the fireplace vibe, there isn't a spot in this Inn that isn't a great place to unwind. The rooms are spacious and quiet, each with a fireplace and heated toilet seat... need I say more? As luck would have it, I was able to experience a massage with cupping while I stayed. Definitely ask for Ryan when booking your massage. So worth the time. There are plenty of great food options within walking distance. It's a great escape and not to be missed!

Super friendly staff at a cute clean inn. Was hosting my mother in town to visit her granddaughter…read moreat CU. The Taos room was the perfect two-bedroom setup for us to use as a launching pad. Room was clean, quiet and cool in the basement. The have easy to use portable AC if needed. The inn is nicely located with a couple restaurants within a minute or two and a nice cafe a block down the way. I'll be back!

This hotel offers mini suites with a small desk and sofa area separated from the bed. It set up so…read moreboth areas can share the TV. The room was clean and the bed was comfortable. They don't offer bottled water in the rooms so you have to bring your own. They offer a hot complimentary breakfast which had the basics and was pretty good for the basics. They gave us room 135 which is at the end of the building, right next to the laundry - which was very noisy. Will ask for a different room if I come back.

Want to say this hotel is tired and run down. Probably 25…read moreyears since a renovation. Stains on the carpets, missing outlet covers, they jammed us into a ADA room ( made reservation months ago). The bathroom door was broken, no shampoo ( 2 body washes ) and the toilet seat didn't fit. It was clean and breakfast was good. The front desk staff were friendly but when I was checking out after I paid. I said, check out these issues for your next guests and they seemed apathetic. We checked out 2 days early. See my pics.

Received a large smoking fee here due to my hair dryer. Front desk and management was…read moreunprofessional and unhelpful during the lengthy process of getting this refunded. I was sent multiple dispute forms to fill out to which they kept telling me they did not receive. Finally everything was refunded but this was such a time consuming and unpleasant experience that I would never stay here again. Aside from this, the rooms were not very clean. There were visible stains all over the furniture and floors. There was also dried food on the dishes and utensils.

My family and I enjoyed our time at the hotel and were pleased with the rooms and the facility…read moreitself. However, we are giving this hotel 1 star for the following reasons: Severe Understaffing: The hotel was clearly understaffed. One employee was left to manage the entire breakfast service alone, and housekeeping was lacking--likely due to the same staffing issue. While inconvenient, this alone would not have prevented us from returning. Unjust $500 Smoking Fee: The real issue was being charged an exorbitant $500 fee for smoking in a room where no smoking occurred. The hotel's sensors falsely flagged my hair dryer as smoke--a documented issue with certain hotel sensors. I was staying with my brother and my 12-year-old daughter. Neither of us smoke, and I would never allow smoking around my child. Poor Customer Service and Lack of Management: I immediately called to dispute the charge and was told to fill out a form since the GM, Derek, was unavailable. I was told he would be in Monday, but when I called, he was not. I called again Tuesday and was told he had already left for the day at 1 PM. At no point was management available during a busy holiday period, and the front desk staff were dismissive and rude. A hotel operating during holidays should have management accessible or at least ensure issues are addressed promptly. Unprofessional Handling of Dispute: Derek denied my claim twice, despite evidence from both myself and my brother. His only response was repeatedly sending the same report, showing a lack of willingness or ability to resolve the issue. His absence during critical business hours and failure to assist customers reflects poorly on his leadership. I will never stay at this hotel again and will share this experience widely. I expect a full refund and will escalate this matter to corporate. My family will do the same.

Recently stayed at the Residence Inn Boulder Longmont. We came over here because the property…read morenext-door, the Springhill suites was such a mess. What a breath of fresh air here. Although it's the "classic design", it's a an updated level of rooms of their older design, if that makes sense. Rooms are super super clean, the front desk staff was tremendous and breakfast was very good. Probably only negative thing is their television channel selection, I think they are kind known for that at residence Inn, but if that was the only thing, I kept the TV off in our room

1.5 star experience, + half star for nice staff at checkin…read more Only here for a night and wasn't going to make a big deal. Room was dirty. Hair and trash around the room. Loud sounds outside...peeked and there was some weird bonfire outdoors. Construction for the pool. Gym was still open but super small. Non stop drilling noises, so almost not possible to use it without going crazy. Easy parking onsite.

New hotel with a modern spacious interior furnishings and new gym equipment. Gracious and…read morewelcoming staff. There is a newly developed path and nature exploration area with opportunities for water exploration along the river and tubing for kids just at the back of the hotel. The path leads to downtown Longmont for perfect for a perfectly enjoyable walk. Highly recommended!

I stayed here for 5 nights. It was a horrible stay. They don't have modern TVs you can cast to and…read morethey only offer limited stations and apps. I don't have Netflix or any of the apps they used to stream. I had many shows I've been watching on Amazon prime, but they had no way for me to watch them. I was here on business and I didn't know anyone and had nothing to do in the evenings. My choice was to watch things uncomfortable on my phone or nothing at all. Most nights it was nothing at all. I talked to 3 managers. They all said they would talk to maintenance and get me an adapter or something to be able to watch things on my tv. But none of them followed up or did anything. They did not honor the Hilton guarantee. It was not pleasant.

This place is okay I suppose, when I stayed here I was annoyed that there were so many bikes parked…read moreoutside as I assumed I wouldn't be getting much sleep because of the rowdiness of a biker club staying there, but surprisingly I didn't hear a peep from them!

I wish to thank management & staff for a pleasant stay. My special thanks to Raquel and Noe at…read morefront desk, their interactions with me was very kind and professional. Raquel and Noe are very professional and yet so courteous, I leave with a smile. I have stayed at this Twin Peaks Super 8 before, Raquel at front desk, she was great then so when I returned I was very happy to see she was still here. Noe, front desk is a great multitasker while being professional, kind & calm during busy times. Also the staff in charge of keeping rooms and public areas clean are very detailed in providing a clean environment, they are friendly & pleasant. I thank management and staff for always providing a great stay for me. Elli R.

My friends and I were so excited for our stay at Wee Casa. We reserved the Sequoia house, unit #2,…read morewhich was a 4 bed accommodation so each of us would have our own space to sleep. Our visit had some hiccups--and the only reason this review went from 2 stars to 3 is that they returned 1/5 of the amount we spent on the reservation as a concession. When we walked in initially, the wow factor was high. The place was so cute and had high quality features like granite countertops, gas stove, fun wavy laminate floors, and big french doors out to the porch. We enjoyed sitting on the porch drinking cocktails and chatting for hours. We noticed a couple cleanliness issues when we first arrived, like a dirty floor and some leftover relics from the folks before us--a single wilted flower on a bedside table and dusty toys and a children's book under the bed. Our enthusiasm truly diminished around bed time when I pulled out the couch to find excessive mouse droppings all over the sheets, blankets, and pillows. Since it was pretty late when we discovered this, two of us elected to share a bed in the loft, hopefully away from any further rodent discoveries. The next morning we were told by the front desk that the mouse issue has never happened before, which I believe, but regardless it was clear to us that our unit had not been thoroughly inspected prior to our arrival. For the price, I would expect a more thorough cleaning of the entire space. We are pretty confident we won't return to Wee Casa.

I absolutely love this place! The staff are so accommodating and welcoming. The location is amazing…read moreand I love living tiny, at least temporarily! Also, I have gone for the last four years and have never had issues with mice or any other rodent or animals as stated in a previous post. I think it's so unfair how people can post things about a business they probably are not true. So unfair to the small businesses.

The room was clean and the bed was comfortable. The desk staff was also pleasant. We would stay…read morehere again.

Really noisy w/ street traffic. Internet wasn't working due to permissions. Seriously Hilton-who…read morerequires you to join the loyalty to program to get access? Even though I am Hilton Member for YEARS, still could not access internet. Staff were super friendly though.

The staff is friendly and helpful, and that matters. The hotel is in a good location to get around…read moreLongmont, including a Starbucks, Wendy's and Sprouts in the parking lot. A bunch of little things that add up are probably why we'll look to stay elsewhere in the future. Almost every review from even a year back complains about the Jacuzzi not working. It was down our first night, along with the pool, and was not available until 6 PM our 2nd night. Both were FREEZING. No heat to the heated pool, no heat and barely any jet power in the hot tub. Very disappointing. This was AFTER maintenance. The breakfast buffet does not get filled nearly enough during its opening hours and the coffee pot was constantly empty. We were there at 7:30 on the weekend when the breakfast opened at 7, and there was 1 bagel remaining, no plates, coffee pot was empty, a few muffins were available but gone in the next 5 minutes. Some things were never replenished the whole 45 minutes we were there. The 3 hot dishes were refilled, but none of the bread items. You snooze you lose, literally. If they're understaffed, I'm sorry for the one woman we saw doing her best, but it was frustrating to see that within the first 30 minutes a lot of people were going to have to settle for what was left. It was this way our first and second mornings. We had four guests and were given 3 bath towels, two wash cloths, and 2 hand towels. The conditioner pump bottle in the shower was empty. They sell laundry soap in the lobby but unless you're on the second floor you wouldn't know there's a laundry room. No signs in the lobby. No chair to sit in while the washer/dryer is operating. The clock's battery was dead in the laundry room. Just a bunch of things that individually aren't huge, but what else gets ignored or overlooked? It makes me wonder. It was "fine" overall but I will try a different place in the future to compare. If there was a 3.5 rating I would have chosen that, not a 4.

Everything was going OK until our door sensor for our access card wasn't working. On Saturday July…read more19 we were coming home very late from a Baby Shower/Family Party about 90 minutes away and the sensor wasn't working. We were carrying two sleeping kids (6 and 4). We went downstairs, the manager was helpful in getting us additional key cards, in which they didn't work again. Going down another time, we got another batch which did work finally. The manager also told me they were going to put a work order for fixing the room door sensor. In the morning, we were awakened by a phone call saying that the technician needed to come fix the sensor. We said OK thinking the person could just do it from outside the door. However, about 30 minutes later, the technician said he needed to come inside the room to fix the problem, which was an issue for us because my wife was naked coming from the shower (and now couldn't come out to change), and both of my children were still sleeping. The technician was understanding, but he was also upset that the front desk management had not warned us earlier that he was coming. I don't think it's right to jump into someone room like this, yet alone this early in the morning. This is why I'm leaving this review here.

The good: Staff, the gentleman upon checked in was wonderful and the morning check out staff was…read moregreat. Bed was comfortable with several options for pillow type. I really liked how cold my room was when I got in as I arrived during a hot summer evening, and that made the room instantly comfortable. Cons: weird layout in bathroom, no place to hang a hand towel and hand soap was way far off in the corner away from the sink itself. The worst part: The AC sounded like a small airplane taking off whenever it ramped up and it did that, all throughout the night. The cold was appreciated but the sound was bordering on unbearable. Neutral: didn't go in the pool but walked by and saw the two water slides, they looked fun. Breakfast had a few options, not the best/most options I have encountered but also not the least/worst, pretty standard continental breakfast. I felt there were too few tables to eat at for a building of that size. Overall it's a fine place to sleep, especially for families passing through Longmont.

To escape nonstop, blasting fireworks in our neighborhood in Longmont, my husband took me to this…read morehotel for july 4. The front desk workers greeted me with such friendliness at 6:00 PM. I explained why I was checking in for the night and they were truly sympathetic. I did not check their names, but one had red hair, young man. The other man had streaks of gray in his dark hair and glasses.. both professional and kind The room was gorgeous and pristine Clean. The bed was like a cloud!! so comfortable. The bathroom was shining clean The view was of Rocky mountains. Beautiful. I could hear fireworks from a distance, but that was OK so I slept well. Breakfast was Everything you could imagine--from cheese omelette to sausages, oatmeal, delicious toast, good coffee, orange juice, etc. I cannot thank my husband enough for setting me up in this hotel