Super friendly staff at a cute clean inn. Was hosting my mother in town to visit her granddaughter…read moreat CU. The Taos room was the perfect two-bedroom setup for us to use as a launching pad. Room was clean, quiet and cool in the basement. The have easy to use portable AC if needed. The inn is nicely located with a couple restaurants within a minute or two and a nice cafe a block down the way. I'll be back!

A last minute snowstorm delivered me to the front from door of the most cozy and welcoming boutique…read morehotel experience... the Niwot Inn & Spa. From the warm lodge decor to the fireplace vibe, there isn't a spot in this Inn that isn't a great place to unwind. The rooms are spacious and quiet, each with a fireplace and heated toilet seat... need I say more? As luck would have it, I was able to experience a massage with cupping while I stayed. Definitely ask for Ryan when booking your massage. So worth the time. There are plenty of great food options within walking distance. It's a great escape and not to be missed!

It's fine. I only…read morestayed here because everything in Estes Park was full, so I pivoted to Boulder and...everything there was full. It was over $200 and it was just OK. It would be 5-stars at $100 but for this much money...meh.

Absolutely wonderful hotel with friendly and helpful staff. Rooms were spacious, clean, and…read morecomfortable. Complimentary breakfast included fresh coffee, juice, fruit (apples, bananas, oranges), hard boiled eggs, oatmeal, cereals, yogurt, English muffins, bagels, and biscuits/gravy. This was the first time I traveled without my infant, and the front desk staff was able to place my small cooler in the freezer to freeze my breast milk and keep it frozen until my departure to the airport. I very much appreciated the extra assistance! Thank you again!!

Received a large smoking fee here due to my hair dryer. Front desk and management was…read moreunprofessional and unhelpful during the lengthy process of getting this refunded. I was sent multiple dispute forms to fill out to which they kept telling me they did not receive. Finally everything was refunded but this was such a time consuming and unpleasant experience that I would never stay here again. Aside from this, the rooms were not very clean. There were visible stains all over the furniture and floors. There was also dried food on the dishes and utensils.

My family and I enjoyed our time at the hotel and were pleased with the rooms and the facility…read moreitself. However, we are giving this hotel 1 star for the following reasons: Severe Understaffing: The hotel was clearly understaffed. One employee was left to manage the entire breakfast service alone, and housekeeping was lacking--likely due to the same staffing issue. While inconvenient, this alone would not have prevented us from returning. Unjust $500 Smoking Fee: The real issue was being charged an exorbitant $500 fee for smoking in a room where no smoking occurred. The hotel's sensors falsely flagged my hair dryer as smoke--a documented issue with certain hotel sensors. I was staying with my brother and my 12-year-old daughter. Neither of us smoke, and I would never allow smoking around my child. Poor Customer Service and Lack of Management: I immediately called to dispute the charge and was told to fill out a form since the GM, Derek, was unavailable. I was told he would be in Monday, but when I called, he was not. I called again Tuesday and was told he had already left for the day at 1 PM. At no point was management available during a busy holiday period, and the front desk staff were dismissive and rude. A hotel operating during holidays should have management accessible or at least ensure issues are addressed promptly. Unprofessional Handling of Dispute: Derek denied my claim twice, despite evidence from both myself and my brother. His only response was repeatedly sending the same report, showing a lack of willingness or ability to resolve the issue. His absence during critical business hours and failure to assist customers reflects poorly on his leadership. I will never stay at this hotel again and will share this experience widely. I expect a full refund and will escalate this matter to corporate. My family will do the same.

We were in a bit of a pickle when our kitchen flooded from a leaking refridgerator. The Residence…read moreInn took us in and handled our accomadations with such professionalism and kindness. When we checked in, our newborn was 8 weeks old. We had to extend multiple times and even forgot once (as you can imagine with working full time and having a newborn) and they always helped us out when we needed it. Everyone on staff at the front desk, the kitchen, maintenance, and cleaning were so kind and welcoming to us. We were going through quite an ordeal (for two months) with trying to get our house fixed, raising a colicky baby, and still trying to function as human beings, and they made coming home each day so much easier. We have two cats (one diabetic) as well and as you can imagine, and we couldn't leave them in a pet hotel because of their medical issues. This place takes pets as well and it made our lives so much easier knowing they were safe and able to be taken care of there. They made sure we were able to stay even when our insurance kept extending us (with very little notice), and were always courteous and helpful. I will always recommend this place and its staff!!! Thank you to everyone there, but a special shoutout to Dale, Audrey, Harley, Caleb, Edan, and Daryl for all their kindness and hard work.

1.5 star experience, + half star for nice staff at checkin…read more Only here for a night and wasn't going to make a big deal. Room was dirty. Hair and trash around the room. Loud sounds outside...peeked and there was some weird bonfire outdoors. Construction for the pool. Gym was still open but super small. Non stop drilling noises, so almost not possible to use it without going crazy. Easy parking onsite.

The hotel was built in 2020 so it's newer, comfortable beds, nice modern layout. Hilton needs to…read moreraise the Gold member allowance of $10 per guest if they are charging 4 bucks for a pack of Starbursts and nearly 17 dollars for the breakfast buffet! The pool area is super slippery even if the tiles are completely dry and you walk on them with feet. Whoever designed the flooring at the pool wasn't using all of their brain cells. The hotel staff is very polite, I had a couple of minor issues that they cared about and took the time to make them right. Some things need to be worked on, got handed this menu in the photos, this menu has seen better days! BUT a manager that pays attention to these ticky-tacky things is what keeps the property looking clean 15-20 yrs later. Anyway overall good stay, clean accommodations, very nice staff. Just be super careful at pool especially if you are older!

Great hotel with excellent front desk staff. Clean modern room. Love the pillows & bed. Gladys ckd…read moreus in & answered every question the bar however was another story (hence 3 stars). Ben the bar manager & quite proud of it, was playing his computer game 90% of our one cocktail experience. Then he coughs into his hand & squeezed a lemon into someone's drink. Disgusting at best. Messy hair & disgruntled attitude made me leave NO tip as he did not serve us. Again, love the hotel but Ben must be dismissed.

This place is okay I suppose, when I stayed here I was annoyed that there were so many bikes parked…read moreoutside as I assumed I wouldn't be getting much sleep because of the rowdiness of a biker club staying there, but surprisingly I didn't hear a peep from them!

I wish to thank management & staff for a pleasant stay. My special thanks to Raquel and Noe at…read morefront desk, their interactions with me was very kind and professional. Raquel and Noe are very professional and yet so courteous, I leave with a smile. I have stayed at this Twin Peaks Super 8 before, Raquel at front desk, she was great then so when I returned I was very happy to see she was still here. Noe, front desk is a great multitasker while being professional, kind & calm during busy times. Also the staff in charge of keeping rooms and public areas clean are very detailed in providing a clean environment, they are friendly & pleasant. I thank management and staff for always providing a great stay for me. Elli R.

I absolutely love this place! The staff are so accommodating and welcoming. The location is amazing…read moreand I love living tiny, at least temporarily! Also, I have gone for the last four years and have never had issues with mice or any other rodent or animals as stated in a previous post. I think it's so unfair how people can post things about a business they probably are not true. So unfair to the small businesses.

My friends and I were so excited for our stay at Wee Casa. We reserved the Sequoia house, unit #2,…read morewhich was a 4 bed accommodation so each of us would have our own space to sleep. Our visit had some hiccups--and the only reason this review went from 2 stars to 3 is that they returned 1/5 of the amount we spent on the reservation as a concession. When we walked in initially, the wow factor was high. The place was so cute and had high quality features like granite countertops, gas stove, fun wavy laminate floors, and big french doors out to the porch. We enjoyed sitting on the porch drinking cocktails and chatting for hours. We noticed a couple cleanliness issues when we first arrived, like a dirty floor and some leftover relics from the folks before us--a single wilted flower on a bedside table and dusty toys and a children's book under the bed. Our enthusiasm truly diminished around bed time when I pulled out the couch to find excessive mouse droppings all over the sheets, blankets, and pillows. Since it was pretty late when we discovered this, two of us elected to share a bed in the loft, hopefully away from any further rodent discoveries. The next morning we were told by the front desk that the mouse issue has never happened before, which I believe, but regardless it was clear to us that our unit had not been thoroughly inspected prior to our arrival. For the price, I would expect a more thorough cleaning of the entire space. We are pretty confident we won't return to Wee Casa.

Really noisy w/ street traffic. Internet wasn't working due to permissions. Seriously Hilton-who…read morerequires you to join the loyalty to program to get access? Even though I am Hilton Member for YEARS, still could not access internet. Staff were super friendly though.

My husband and I stayed at Hampton Inn for 4 days while visiting Longmont, CO. First impression:…read moreWe liked the room. It was spacious and had everything we needed. However, the bathroom needs a deep clean: There was a stain in the bottom of the tub that wouldn't even come clean with disinfecting wipes (yes, we tried to clean it ourselves). There were also some stains on the wall. I liked that there was always lemon water and coffee available in the lobby. The breakfast was limited but good. The customer service was meh. The welcome wasn't warm but wasn't rude. The cleaning staff and kitchen staff seemed really nice. We were told there is room service every other day but that was not our experience. Our room was not cleaned and we had to ask for clean towels. When they brought towels to us, one of them was stained. It would be hard for me to recommend this hotel to anyone in good conscience. I will say the location is good as the public transportation has stops right in front and many restaurants are walking distance. With a few improvements, this could be an excellent option for your trip to Longmont.

The staff is friendly and helpful, and that matters. The hotel is in a good location to get around…read moreLongmont, including a Starbucks, Wendy's and Sprouts in the parking lot. A bunch of little things that add up are probably why we'll look to stay elsewhere in the future. Almost every review from even a year back complains about the Jacuzzi not working. It was down our first night, along with the pool, and was not available until 6 PM our 2nd night. Both were FREEZING. No heat to the heated pool, no heat and barely any jet power in the hot tub. Very disappointing. This was AFTER maintenance. The breakfast buffet does not get filled nearly enough during its opening hours and the coffee pot was constantly empty. We were there at 7:30 on the weekend when the breakfast opened at 7, and there was 1 bagel remaining, no plates, coffee pot was empty, a few muffins were available but gone in the next 5 minutes. Some things were never replenished the whole 45 minutes we were there. The 3 hot dishes were refilled, but none of the bread items. You snooze you lose, literally. If they're understaffed, I'm sorry for the one woman we saw doing her best, but it was frustrating to see that within the first 30 minutes a lot of people were going to have to settle for what was left. It was this way our first and second mornings. We had four guests and were given 3 bath towels, two wash cloths, and 2 hand towels. The conditioner pump bottle in the shower was empty. They sell laundry soap in the lobby but unless you're on the second floor you wouldn't know there's a laundry room. No signs in the lobby. No chair to sit in while the washer/dryer is operating. The clock's battery was dead in the laundry room. Just a bunch of things that individually aren't huge, but what else gets ignored or overlooked? It makes me wonder. It was "fine" overall but I will try a different place in the future to compare. If there was a 3.5 rating I would have chosen that, not a 4.

Everything was going OK until our door sensor for our access card wasn't working. On Saturday July…read more19 we were coming home very late from a Baby Shower/Family Party about 90 minutes away and the sensor wasn't working. We were carrying two sleeping kids (6 and 4). We went downstairs, the manager was helpful in getting us additional key cards, in which they didn't work again. Going down another time, we got another batch which did work finally. The manager also told me they were going to put a work order for fixing the room door sensor. In the morning, we were awakened by a phone call saying that the technician needed to come fix the sensor. We said OK thinking the person could just do it from outside the door. However, about 30 minutes later, the technician said he needed to come inside the room to fix the problem, which was an issue for us because my wife was naked coming from the shower (and now couldn't come out to change), and both of my children were still sleeping. The technician was understanding, but he was also upset that the front desk management had not warned us earlier that he was coming. I don't think it's right to jump into someone room like this, yet alone this early in the morning. This is why I'm leaving this review here.

My wife and I were in Colorado to see Rocky Mountain National Park. As we did our own travel…read moreplanning, we opted for a hotel within driving distance of the park. I settled on Longmont and found this Holiday Inn Express for a decent price. First the bad news: when anyone closes the door or walks across the carpet anywhere near your room, you hear it or feel it. But that's the worst of it. That's why I gave it four stars and not five. This is a terrific hotel. The breakfast offers many choices, from oatmeal to scrambled eggs and sausage to an automatic pancake maker. The gym is small but offers dumbbells, an adjustable weight bench, and various cycles and treadmills. The pool is small but indoors. The room is spacious and well-designed. The housekeeping staff isn't always as reliable as you want (for instance, the shampoo bottle ran out and wasn't refilled), but the front desk is responsive and helpful. (i sought help from the desk twice, and each time the desk clerk themselves came and delivered within minutes.) It served as an excellent home base for our trip. Just down the street is Sprouts, where we went to stock the fridge with water and fruit. There are also restaurants within walking distance of the hotel. If I could, I would rate this hotel 4.5.

Worst service. They don't even inform the customer before cancelling the reservations. My flight…read moregot delayed and no one answers the call at the hotel or the customer care. Who heck do we call to inform about the delay? At 4AM in the night I'm waiting outside along with my family to find a place to stay. Fantastic hotel services by holiday inn inspire of being their premium IHG one rewards members.