We love Dr. Kassem! She's a great dentist! Had a checkup today and great news, no cavities! The kids were a little nervous. The family has been coming here for many years and still enjoy it. She give such delicate and personal care with each family member. If you need a fair dentist who will tell you how it is and not over charge, this is your place to go. Some dentists like to upsell you on procedures you don't need, not here. I recommend her to all my family and friends and anyone who reads this Yelp review. Call and make an appointment today! read more

Lamise Kassem, DDS - Front desk - Endodontists Near Me - Tustin, California

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She's the greatest dentist I have ever encountered! I'm so happy I found her and have her as a dentist! She's honest, kind, approachable, smart, accomplished and humble (list goes on and on). I admire her greatly! You wont be disappointed! Thanks Dr Kassem! read more

This review is specifically about the front office person named Daisy -- not the dentist or anyone else at this office. I was assigned to this dental office by my insurance, so I called to schedule as a first-time patient. Unfortunately, Daisy answered and was immediately unwelcoming. After I told her my insurance provider, she abruptly told me they do not accept it and rushed to get me off the phone without any explanation. Confused, I contacted my insurance directly -- and they confirmed that this office IS in-network. To clear things up, I sent an email to the office explaining the situation in detail, hoping that maybe Daisy had simply misheard me. Instead of a helpful email reply, Daisy called me back and left a vague voicemail saying, "We can't accommodate you until late September, so that's why we're not able to schedule an appointment." This was baffling because that's NOT what she told me originally -- she told me they didn't accept my insurance, period. When I called back for clarification, she condescendingly asked if I had listened to the voicemail, as if that explained everything. It didn't. I asked again if they accept my insurance or if they simply didn't have appointments. Her response was "yes" -- which of course answered nothing. After pressing her further, she finally admitted that they aren't accepting my insurance right now because they're booked until September. I told her I was willing to wait and asked if I could schedule for then -- her response? "I don't know... but we aren't accepting your insurance so I can't help you." At that point, I decided I didn't want to deal with this office at all. Daisy was dismissive, rude, and clearly doesn't have the patience or communication skills required to handle front office duties, especially in healthcare. I've since chosen to switch to another provider altogether. If this office cares about patient experience, I'd strongly recommend they reconsider who they place on the front lines of customer service. read more

Does not take HMO plans for new patients. PPO plans only accepted for new patients. Website shows all plans. Suggest you call to confirm. read more

Dr. Lamisse and her staff are pleasant however I would not recommend getting Invisalign here. I was never told that my teeth would be filed when going through the process. My teeth had some gaps as a result of the filing. I was issued a 2nd set of Invisalign because the gaps didn't close completely. After the 2nd set was issued, I felt that Dr. Lamisse's attitude changed towards me. She never asked me if was happy with my results at the end because I felt that she kind of just wanted to get rid of me. What was supposed to be 6 months of Invisalign turned into almost a year. I really try to not be that annoying, complaining patient but I am frustrated that I still have gaps and am not satisfied with my results. Will probably need to look into braces now which defeats the whole purpose of this. read more

After years of dealing with subpar dental offices because of my HMO dental plan, I have finally found a great dentist! This office does not try and nickel and dime you for every little thing like at my previous dentists. They provide great care and an explanation of what is going on with your dental health. Dr. Kassem read my x-rays and did the cleaning herself. She was very thorough. Come here if you want a dentist that actually cares about you and not just about price gouging you through nonsensical charges for every little thing. It is a great feeling to have a dentist you can trust. Such a relief! read more

I have researched 9 months for the best dentist in my area and I finally found her. Honest, kind, and conservative with her dental evaluations, Dr. Kassem walked me patiently through my evaluation and gave me options. Unlike other dentists I've seen, she isn't trying to up-sell or force me into additional cosmetic dentistry. Dr. Kassem and her staff are casual, honest, and very friendly. I'm actually looking forward to my next visit! read more

Dr Kassem and her staff are awesome! My friend recommended her to me after I had gone through 4 dentists that were constantly trying to upsell me on unnecessary treatment. Dr Kassem has a very conservative approach and doesn't push unnecessary treatments. However, when there is an emergency, you'd better believe it that she knows what to do! My daughter had some bad work done by a previous dentist and Dr Kassem was right on it! She's honest and that's what you want in a dentist. She provides honest diagnosis, quality preventive care, and a clean and friendly environment. Oh, did I mention she takes HMO! Yet I get treated like I'm a PPO client. Everyone I've referred to her comes back happy and has changed her to be their dentist. I can't say enough good things about Dr Kassem and her staff. read more

I. LOVE. MY. NEW. DENTIST! (I guess technically oral hygienist) First, I love how I can come in on Saturdays. Totally saves me the headache of going before or after work. Second, I love the vibe of the entire office. Spotlessly clean & super cute decor. But who I'm here to talk about is my new bestfriend, Tonia. This woman is the new homie for life. I'll admit that I was very overdue for a cleaning. I knew my mouth was gunna need some work and honey, Tonia did not mess around. My last dentist seriously neglected my teeth and cut so many corners. Tonia did not. Plain & simple. She got ever spec of plaque, calculus, EVERYTHING out of my mouth. My permanent retainer felt like a permanent retainer again. I feel like I got a brand new start. Plus we had a very nice convo the entire appointment. I never say this about dentists but I can't wait to go back! ha (Tonia, if I got your name wrong, I'm so sorry. But you know I'm talking about you girl. Love ya!) read more

Highly recommended Very friendly dentist and staff Nicely furnished and comfy office The doctor Lamise very professional and makes her patients relaxed read more

Lamise Kassem, DDS - The doctor Lamise and her assistant Amanda and Alicia - Endodontists Near Me - Tustin, California

I have been through a few dentist and Dr. Lamise has been my favorite! Had nothing but positive experience! All her staff are really nice too. Highly recommend! read more

Lamise Kassem, DDS - Endodontists Near Me - Tustin, California

The staff Amanda and Eric were great. This negative review is regarding Dr. Kassem. I went in for a regular cleaning because I had visible build up below my gum line that I could not get rid of despite brushing and flossing. Dr. Kassem was really pushy about getting a deep cleaning procedure and was more than eager to check my insurance coverage. She not only wanted me to do the deep cleaning but also wanted me to do add on procedures. When I said I wanted to do a regular cleaning for now, she said that it was pointless. I then asked if a regular cleaning would remove the visible buildup. She said that it would. I said I would do the regular cleaning and she was visibly upset. She then did the shortest and shoddiest regular cleaning I ever had. Dr. Kassem spent roughly 5 minutes. It was very quick. I felt like she was more concerned with milking my insurance coverage than treating me like a paying customer. I won't be returning to this dentist. In addition, the building and equipment looked really old. read more

Dr Kassem ranks up there with the best dentists that I have had in my 60+ years. I had never had a dentist check me for dental bone loss before Dr. Kassem. The dental cleanings are the most modern I have ever had. I moved to So Cal Nov. 2017 and looked up Dr Kassem to treat a loose crown I was experiencing. She ensured me that there was no further damage/problems and took care of it immediately. Overall her and her staff are very professional and knowledgeable and make you feel at ease. read more

My husband and I have been patients of Dr. Kassem for over 10 years! She is professional and caring. Always looking for the best interest of her patients. Our kids now also enjoy their 6 month cleaning with her too! Her office is very clean and her staff is also nice. read more

Dr Kassem and her staff are fantastic. I've been a patient here for 3 or so years now and every interaction is top notch.

We just left the dental, I had an X-ray the nurse who take the X-Ray are soo Friendly. Sure i am not a doctor or nurse so i don't know about the X-Ray but you will notice how professional she are. Dr. Lamise is high qualified and so professional and trusted, she show us me and my wife what we need exactly and what she will do for us NEXT TIME not like other dental who try to fix everything directly and at the same day and as many teeth as they can to get the money from your insurance ( and they dont care about you ) Many thanks to you Dr. Lamise and your stuff read more

When you love clean teeth but have not gone to the dentist in while??? I knew I had to suck it up and go to the dentist as brushing and flossing weren't going to throughly clean what I can't brush away. I didn't want to choose just any dentist closes to my house (which may have led to me not having gone to a dentist in a while due to bad experience) so I made sure I did some research prior, and I'm very glad I did! Dr. Kassem made me feel at ease and I was very comfortable in her care. She did not push me for any unnecessary procedures nor did she try to push products. I was shown X-rays of my teeth and explained what needed to be done and what could be done better to prevent complications. I scheduled my 2nd appointment 1.5 weeks after my first (for a necessary procedure) and was in an out in about 15 minutes! Staff are great as well! Amanda, the dentist assistant, as well as another front desk girl (forgot her name) were polite and pleasant. I have already recommended Dr. Kassem! read more

The staff and Dr. Lamise are very professional and welcoming. So far, all the times I have visited their office, I've had a great experience. Today, my six month cleaning was done very good and I felt no pain or discomfort. The hygienist made me feel at ease and comfortable. Every time my children go, they come out happy and satisfied. I highly recommend this dental office. It's very clean, organized, and pleasant to visit. read more

I have been with Dr. Kassem for years and have followed her to every new office. I am scared of getting dental work, and she is so gentle and patient with me. Her staff is extremely friendly and welcoming. Dr. Kassem provides many options for your personal dental care and will create a plan that works in your budget and insurance. I would highly recommend her to anyone who is nervous about getting dental work. She is the BEST! read more

I am so excited about this dentist, I look forwarding to all my appointments. First off, it is very difficult to find a dentist that accepts HMO. A lot of dentists these days are converting over to PPO and for some of us, like me, I just can't afford the PPO since I have a lot of work that needs to be done. If you have an HMO and you are looking for a good dentist, I ENCOURAGE you to call this office. From the start, everyone here is just AMAZING. We are talking about the receptionist that always has a smile on her face and loves sweets :), to Dr. Kassem who is a young beautiful dentist that knows her s*&T and just does an amazing job. She is super understanding, patient and laid back. She knows what she is doing and is confident in what she is talking about. I have had my share of horrible dentists and I am so blessed to have found this office. Rick is the dental assistant and he is also amazing. He makes the perfect temporary crowns to perfect. I could not believe how smooth the entire process went but most importantly for me is the service they provide and the quality of work. They never asked me to post a yelp review like other dentists do and they are always on schedule with their appointments. Sometimes, I would go in early to wait in their lobby but they will get you right in. I love this place, looking forward to getting my cleaning with the new hygienist. read more

The office is clean and the staff is very welcoming. Dr. Kassem is both knowledgeable and friendly. I would definitely recommend her!

Best dentist in the OC by far. She treats you like family and actually cares about her patients. Be nice to her or you'll answer to me!

Very strange dentistry. I called and asked to treat the tooth, to which I received a response that they treat only small teeth and my big teeth, they can not treat. in this case, it is necessary to specify this in the description of the company to potential customers did not lose time. read more

I called for an emergent tooth problem that Dr. Ashok Mehta in Tustin performed (terrible experience there and rip off) with no access to see him in an emergency. Dr. Kassem saw me right away with the excruciating pain i had all night. Her office is beautiful and i loved Olga. She explained that my crowns were not put in correctly leaving a gap between for infection. For now she adjusted the crowns and my bite without trying to gouge me for more unneeded treatment. She is very caring and compassionate. I felt valued and will for sure recommend her. You can tell she loves her job. Im so happy to finally find a true, honest and caring dentist. You wont be disappointed. read more

Dr. Kassem is the best. She's super professional while making you feel comfortable at the same time. Visits with her and her staff are quick and painless. The office is in a great location and beautifully decorated. I went from one insurance to another and I was so relieved to know that I could stay under Dr. Kassem's care. My mom and brothers are her patients now too. I can't recommend her enough! read more

It is always hard to find a new dentist that you can trust your teeth with, but after reading all the good reviews about Dr. Lamise Kassem I've decided to check it out. Upon entering the office, the receptionist was warm and welcoming. Dr. Kassem was very professional and she helped me right away with my tooth problem. Most dentist I have been to would try to tell me that I need to do this or that so that they can get more money out of my pocket, but not Dr. Kassem, she went straight to the problem and took her time helping me. She was very gentle, and while working on my tooth she made sure that if I feel any discomfort to let her know. After getting my tooth fixed I was worried that my retainer would not fit because of the crown placed over my molar, but Dr. Kassem was understanding and offered to help remake my retainer if i needed to. All in all, Dr. Kassem and her team was very warm, friendly, and welcoming. read more

We finally found a new dentist near us! Dr. Kassem and her staff were so welcoming, warm, and caring. We hadn't been to the dentist in a few years and they didn't make us feel bad for it or lecture us about the importance, instead they made us feel comfortable and relaxed. Dr. Kassem was understanding that we couldn't spend $1000 fixing everything all at once and helped us come up with a plan of attack. It was a great first visit and we will be back soon and regularly! read more

Dr. Kassem is great. The office is clean and very welcoming and her staff goes above and beyond their work and so does the doctor. I'm glad my friend referred me to her and I trust Dr. Kassem to take care of my dental needs from now on. Thank you so much Doc!! You're awesome. read more

OMG Wow what a great experience. Such a friendly and amazing staff. I had 3 cavities filled(was supposed to be 5) and it was a pain free experience. I was afraid I was gonna tap out after 3 from the pain before i sat in the chair. They want you to leave satisfied with their work. I used to be scared of dentist visits, not anymore! I'll be back every 6months for check ups and cleanings and will refer all who are looking for a new dentist. read more

I drive an hour to go to Great Expression Dental because I refuse to have another dentist work on my teeth. Dr. Kaseem is amazing. She takes her time with her patients and recommends the best procedures catered to the specific needs of her client. I have always had a fear of dentists and she doesn't scare me! :) Also, her assistants are always so pleasant and respectful. I have found my dentist for life. Check her out if you are looking for a new dentist. read more

I love Dr. Kassem and her staff. Not only are they good at what they do, they won't try and milk you for every dime you have. Dr. Kassem is conservative when it comes to dental work by informing you of what you need only. She is funny and kind and My whole family has been seeing her for years. I always carry a few of her cards because I seem to always run across people who dislike their current dentist. Consider this your virtual card - go see her already! read more

I highly recommend Dr. Kassem and her staff. They are friendly, fun, and welcoming. Most importantly they are honest. They knew I have HMO insurance and didn't treat me as a second class citizen like my last dentist at Coastal Image Dental. Dr. Kassem thoroughly exam, clean my teeth, and inform me things I should watch out for. She didn't try to sell me something I don't need like deep cleaning or pressure me into something with a fear of gum disease if I didn't preform the procedure. I am only afraid of forgetting to floss regularly before my next appointment with Dr. Kassem. read more

They provide such a friendly environment that every time I come for an appointment I feel relaxed.

Dr.Kassem and her staff is amazing! I was able to get my checkup and cleaning in 45 minutes! It was nice to not have to wait nor be treated as just another patient, they actually took the time to get to know me and make sure I was comfortable. Dr. Kassem is my new go to dentist. read more

Great office, my boyfriend, daughter and I love coming here. Everyone is nice and friendly. I definitely recommend Dr. Kassem.

We have been clients of Dr. Kassem for many years and have been very pleased with our care. The office presentation is professional, organized, clean, and friendly. Dr. Kassem is very knowledgeable about her field and explains any situation readily and completely. Dr. Kassem and staff always remember who we are which is so nice. We recommend her highly to any of our friends who are looking for dental care. read more

Honest, professional and fantastic attention to detail. I am so delighted that a coworker referred me - I wouldn't go anywhere else. Thank you, Dr. Kassem! read more

We just relocated from the midwest and, as a person with a history of major dental work, I needed to find a dentist who was both capable and easy to work with. Dr. Kassem filled the bill perfectly. She is engaging, runs an efficient and friendly office, is very careful to do painless work, and was able to take me the first time as an emergency case on very little notice. I've had experience with a number of dentists over the years, and I'd put her at the top of the list. Also, it's nice to know you have a good dentist BEFORE you need work. read more

My husband and I have both appreciated Dr. Kassem's dental skill and the welcoming atmosphere she creates in the office. She has now expertly repaired work for both of us that was done poorly by a previous dentist. No one likes to go to the dentist, but Dr. Kassem and her staff are pleasant to be with and we rest confidently in her professionalism and skill. read more

I've been treated by Lamise for the past 6 years . The best dentist ever hands down, her staff is so friendly, I live in Temecula now and wouldn't think about changing . Lamise takes the fear out of visits! Thank you for caring. read more