This review pertains to the Michigan Ave. Chicago Institute of Plastic Surgery, but I do know that…read morethe RN that injected me has worked at both, SO, this is more a review about her. I came into the Water Tower Mall location on Michigan Ave. and Michelle was the nurse that injected me. Michelle was extremely personable and knowledgeable. As someone that has been getting Botox for 10+ years and worked at a MediSpa for 5 years, I would like to think of myself as a self-proclaimed expert on the matter. Right away, Michelle asked exactly what area I wanted to treat and gave me her ideas. The injections were very quick and painless. Afterward, she reminded me of the care instructions (no exercise, raise your brows a ton, stay upward, you know the drill!) I felt so comfortable and will certainly be back to see her. Oh, and I had a Groupon for a STEAL. If you are contemplating Botox, look up Chicago Institute of Plastic Surgery and I promise it'll be worth your while, especially if you're on the fence about the procedure.

While the doctor's services are top notch, the check In procedure is ridiculous. We waited for over…read more30 minutes and had to stay in our car, in the parking lot. Attempts to call the office were not answered - the only response was through text, when they felt like responding. I would have left, normally. But since payment was given upfront... There's obviously no waiting or patient lobby. we drove 45 minutes to wait outside for 40 minutes. Unacceptable.

I visited Dr Madda in 2005 for a breast lift with implants. The work was perfection. 15 years later…read moreit's still perfection, and the compliments I have received year after year tell the real story. My implants were recalled and I went back to Dr Madda to have a bilateral breast implant exchange in 2021. The surgery was easy, the staff fantastic and Dr Maddas work is as amazing as it was 15 years ago. It's also important to note he did a Rhinoplasty for me in 2008 AND for my daughter in 2020. I've continued to go back to Dr Madda over and over for more than 2 decades because his professionalism and work - well, they speak for themselves. Perfection. Over and over.

This man made out with my sister in the exam room invited her to lunch and then had a long going…read moreaffair with her every Wednesday night for years , he did a terrible job on my neck lift that was 13k when he took the bandages off I was so upset and asked him " what did you do it looks the same @ he sa

I had consulted with a couple other surgeons before making my decision. At the end of the day, it…read morewas a very easy decision. Dr. Burke's staff made me feel like a friend, her surgical center was akin to a luxurious resort spa, and her care and craft are second to NONE. My results are gorgeous, and when I get compliments I immediately give credit to Dr. Burke. So thankful to her, and her staff!

I went in for a consultation, and the appointment started 30 minutes late. Unfortunately, most of…read morethe time was spent trying to sell me on a new technique that was completely different from what I wanted. To make matters worse, the scheduling coordinator stopped me on the way out and became extremely pushy. I understand they've been operating without a manager for a few months, but I would expect someone to step in and cover that role during an extended leave. Overall, the experience felt unprofessional, high-pressure, and dismissive of my actual needs. I would not recommend this practice.

Don't let him touch your nose. I can verify as he ruined mine adorable turned up nose and made me…read morelook like a punch drunk boxer.

Very nice dr. He does fantastic work and I'll be going back asap for a few other procejures.read more

totally ruined my face by his overly aggressive liposuction to the face. im a sunken skull like a…read morepumpkin that had too many candles in for way too long.

I can't say enough good things about Dr. Braithwaite and his staff. I'm early on in healing, but I…read morefeel much better as time goes on. Highly recommend

Skipped town leaving patients without care No back up and…read morebreaks contracts Left an 18 year old without final check up And no refunds Just a bad man in general

I made an appointment for a consultation for a little jaw refining given my upcoming wedding. When…read moreI called the woman who answered the phone was completely clueless and could barely understand anything - I had to repeat and spell my name about 5+ times. Then she told me that consultations were done via zoom which I had no problem with. But she told me she was not sure how to set up the virtual consultation. I couldn't understand how they could offer virtual consultations if they didn't know how to set them up? Then she kept telling me that there was a "girl" who sets them up. Clearly there were language barriers. I was emailed from an undetermined email a number of days later, with no heading from the email, no practice insignia, address and not even the person who emailed me signed. She asked me if I was still interested in the consultation and said yes. I was told I would be sent a zoom link the DAY of my appointment in the afternoon. I was also told that even though the appt is made at 5:30pm the doctor may not show up a tithe time and he might be late. The day of my appointment I received a TEXT with another person's name confirming the appointment. I texted them back letting them know it was the wrong person. The person who texted apologized, misspelled my name, and had spelling mistakes in the text. She then told me I would receive a zoom link later on. This is starting to sound like a horror story. Then I get texted saying that the doctor wants ME to email HIM with a zoom link. What kind of practice/doctor would ask a patient to email them a zoom link for a virtual consultation? This is of course contradictory to what I was told would be done. What a complete joke. I cancelled my appointment as if they can't even get a simple consultation right, who knows what kind of results can be obtained from a surgical procedure. No thanks. The woman who texted me told me how they were "too busy" to set up virtual consultations. What a joke. Clearly not up to medical and adequate surgical standards in my opinion. As a physician myself, your staff can make or break you. While I have never met the physician himself nor do I know what his abilities are, his staff is clearly an atrocity. Rude, inept, unprofessional. No thanks. I guess you get what you pay for. Found the deal on Groupon. Things now make sense.

Super clean office, friendly staff, and Dr. Keni is fabulous, explains everything, and gave me best…read morerecommendations for treatment. I went in for Botox on my forehead and elevens- I was hoping to stay around 20 units, and while Dr Keni was more than happy to accommodate, he did recommend 30 units to ensure I was completely happy with the results. I took his recommendation and the injections were quick and relatively painless. When I checked out, I found the Dr had given me a significant discount on the service. I will definitely be going back to Dr. Keni for maintenance and likely other services as well!

This place brings me happiness from the moment I walk in the door! The inviting ambience is…read moreobviously the first thing I always notice, however the consistent warm vibes I receive from all staff is always comforting. Dr. Keni is the best at addressing all my aesthetic wants and needs! The comfort level and professionalism is unparalleled. I will always be a patient of FaceLove, as well as highly recommend to my loved ones.

I noticed something after I saw all the other reviews. Dr. Hsu only bothers to respond when it's a…read morevery positive review. He doesn't bother with the negative review because he can't admit what he does to some of the patients that come through. **Dr. Hsu: you disrespected me so bad back then but it feels like yesterday. No one expects when you go to the doctor for help to be disrespected making fun of them under their breath to the Nurse Rhonda. Shame on you for not caring.

I returned for a small cosmetic procedure today (getting a little work done for my b-day) and was,…read moreagain, very impressed. Minimal wait time... actually, If I had to say anything, there isn't enough wait time. There's sooo much to look at in the office that I didn't even get read about all the other cool stuff they can do and the 2 procedures I had done were back to back and virtually pain free thanks to the courteous staff and knowledgeable doctors. I'm looking forward to going back more than any person probably should look forward to going to the doctor.

Have been going to Dr Churchill for over 20 years and have had many different procedures from him…read morein that time. He has always been conservative in his approach so I look as good as possible but not overdone. Always a great result. Highly recommend.

Dr. Churchill is one of the best surgeons. I've been going to see him for over ten years, Dr…read more Churchill is professional and honest and I would recommend him to anyone.

I cannot say enough good things about Dr Stefani and his staff. He took the time to explain in…read moredetail what he would be doing during my 3 stage reconstructive ear surgery. He always answers all my questions, and reassures me when I might be nervous about the procedure. I would highly recommend him. His office staff is wonderful, ready to greet you when you walk in with a big smile on their faces.

Have been coming to Dr. Stefani for several years due to basal cell cancer. He is unbelievably…read morethorough and his staff is so efficient. It is always a very comfortable experience. He thoroughly explains everything in easy-to-understand terms and gives you the instructions to refer to as well. You leave with all the information you need. So hard to find a good doctor so I feel lucky to have found Dr. Stefani.