I chose Dr. Burke for my breast augmentation, lift, mesh placement and liposuction, spending over…read more$22,000 and driving two hours each way because I specifically wanted her as my surgeon. As a young mom, spending that amount on myself was a huge decision, and I put a tremendous amount of trust in this practice. Unfortunately, I deeply regret that decision based on how I've felt treated afterward.
Only five months after surgery, I asked about exchanging my implants for a larger size. I was initially quoted $10,500, later reduced to $5,500 under local anesthesia, still including another $1,750 surgeon's fee. I offered $3,000 and then $3,750, hoping there would be some consideration for a patient who had just spent over $22,000. Both were declined and I was told $5,500 was firm.
My follow-up appointments frequently felt rushed as well. Driving four hours round trip only to feel like there was barely time to discuss my concerns made the entire experience feel increasingly transactional. I expected the level of care and attention after surgery to match what I experienced while deciding to spend $22,000 with the practice. It did not.
The billing process was equally frustrating. I had to specifically request an itemized receipt, and the liposuction performed during my surgery wasn't even identified on it. I only learned it was included in the facility fee after questioning why it was missing.
I never expected another surgery for free. I expected transparency, reasonable consideration and to feel valued after making such a significant investment. Instead, I've been left feeling that my value as a patient dramatically changed once my original surgery was paid for.
I genuinely wanted to remain Dr. Burke's patient. Instead, I'll be taking my business elsewhere. For over $22,000, countless hours of travel and the amount of trust I placed in this practice, I expected significantly better.
Knowing what I know now, I would not choose this practice again--and I wish I had understood before paying how different my experience would feel afterward.