We contacted Iggi per a recommendation to purchase a new vehicle. He was no only professional and…read moreefficient but did not pressure us. He contacted us a few days prior for what we were looking for. We scanned all necessary paperwork so he could prepare what was needed. When we arrived he had our vehicle choice waiting for a test drive. After a quick review and explaining and reviewing the paperwork we leased exactly what we came in for. We were in and out in 3 hours. That never happens!! Iggy was wonderful and kind. I recommend him highly! He is the best!

just now New I called…read moreand asked if the dealership had the car I am looking to buy today. Rinaldo said yes and agreed to a deal. I drove 45 min right away. When I arrived, before I sat down, I asked the manager to confirm, before we started the process if the car was on the lot, he said yes...I sit with them for 20 minutes. Finalize a deal and they tell me they no longer have the car. DO NOT trust this dealership.

I have been buying from Mercedes Benz of Paramus for the past 22 years and this is my 5th "Toy" GLE…read more350 I just purchased from them. They are HANDS DOWN, THE BEST Mercedes Benz dealership I have known. Andrew Franco (my new favorite salesman), Michael Mutter (Sales Manager) and Nick Avianto (Finance Manager) were very professional, accommodating and sensitive to all my needs and requests. They took care of every single related aspects, making this experience smooth and very enjoyable. Andrew Franco was very professional, accommodating, friendly and pleasant. He went above and beyond to make sure I am a very happy customer. He dedicated his time to communicate with me all the aspects involved and even on his day off was assisting me with my insurance set-up. Andrew and his team exceeded my expectations and along with my new car, put a big smile on my face. I am their forever customer and will always purchase all my cars from Mercedes Benz of Paramus. I look very much forward to purchasing my next beautiful car from them in the very near future. Thank you, Andrew, Michael and Nick!

Extremely disappointed with the customer service at this dealership. Getting someone to answer a…read morephone call or return a message seems nearly impossible. The finance department never answers, calls are not returned, and emails go unanswered. I spoke with Crista, who told me she couldn't help and would transfer me to someone who could. Instead, the call was disconnected. I also spoke with a woman at the service desk who was unwilling to assist or point me in the right direction. I've reached out to Sheila as well and have had no meaningful response. I also spoke to Wendy who directed me to her supervisor who also couldn't help me in the absolute slightest. It's frustrating when multiple employees seem unwilling or unable to help customers. A dealership's responsibility doesn't end once the sale is completed. Communication, follow-up, and customer support are all part of the experience, and unfortunately this dealership has been severely lacking in all three. I would NOT recommend this dealership based on the poor customer service and lack of accountability I've experienced. If I could give zero stars I absolutely would.

I recently had my vehicle serviced at Chrysler Dodge Jeep of Paramus for a recall, and I couldn't…read morebe more impressed with the entire experience. From the moment I arrived, the staff was exceptionally kind and accommodating. I was fortunate enough to secure a next-day Saturday appointment, which made the process incredibly convenient. The service team was efficient and completed the work in about four hours. They even arranged for a complimentary Lyft to take me home, which was a thoughtful touch. Although I didn't need the return ride, I genuinely appreciated the offer. If you're in need of service for your Chrysler, Dodge, or Jeep, I highly recommend Chrysler Dodge Jeep of Paramus. Their excellent customer service and commitment to making the experience smooth and enjoyable have made me a loyal customer moving forward. Thank you, Chrysler Dodge Jeep of Paramus, for the outstanding experience.

I wanted to give 0 stars, I went to see a used vehicle which I did and made a deal with the…read moresalesman, then when I wanted to come purchase it the told me it was in the body shop. Two weeks later the salesman had no answers for me and the manager never came to see or talk to me. I now see its back online at a higher price. They're terrible businesspeople and I would never go back. So, before you get scammed and waste all your time GO SOMEWHERE ELSE. Trust me I've been doing this a long time and multiple cars. Look at the reviews and listen to them, I only lost time, you may lose money, they also have a dealership in Englewood cliff. I hope I helped someone out

I would like to share my experience at Chevy Paramus with Salesman Franklin Almonte. He was very…read morepolite & helpful, I would recommend anyone to this dealer and ask for Franklin Almonte as you will get the service & attention you are entitle to.

Justin was very helpful and worked with us on reaching a great deal! We were extremely pleased…read morewith the experience from the time we walked in til the moment we drove off the lot with our new care!

This is the main Tesla hub in Bergen county, that has demo drive, service area, super chargers and…read moreorder pick ups. I scheduled a demo drive on a Saturday within an hour, showed up at the store and got to drive Model Y within few minutes. I just had to show my drivers license and I was handed the key card with some minor explanation. After my demo drive, I had to wait about 20 minutes to see an associate to return the key card and go over some questions. I waited another hour to see a 7-seat demo car but it never came. Our associate was knowledgeable and answered all the questions. You cannot buy a car from the store like a dealership. The store itself is very nice, you get the Tesla minimalistic vibe. There are few cars on display, including cybertruck. In another corner, associate help customers with custom order and some with picking up their delivery. They have a basic lounge that has coffee, tea and water. Overall I liked the store. Associates are friendly and looking to help customers. It's when there's a lot of customers in the store, it's hard to get hold off an associate. The entrance/parking is also a bit chaotic with customers parking their own car, driving the demo car and towing service bringing in the troubled cars. The superchargers here are often busy. Per one of the associates it is also not the beat as a lot of the power is consumed by the service center and the store. They suggest going to the two nearby superchargers stations on NJ-17.

Very busy location. Test drive is 20 mins and appointments only. Cool to see and get on cybertruck…read more The staff were very nice.

Quality and knowledge service for auto repairs and specialist in Volvos. The service clerk is very…read moreaccomindating and friendly. My future car needs will be done there.

I had a really great experience dealing with Mike. He is very friendly and professional. Charges…read moreare little high.

Awesome Liberty Subaru!…read more This Subaru is on Kinderkamack Road and is easily accessible for repairs and checks. The staff and service boys are congenial, friendly and very helpful to customers. During the day the Subaru is busy and packed with new customers buying snow-ready vehicles and racers. At night this local Subaru, which now services all of Connecticut, New Jersey and PA, is well-lit, especially brightly during Christmas and has a very patriotic USA flag display, lit up. The lot at Liberty Subaru is large and vast. The drive-around mechanics shop in the back is a very clean and convenient place to stop and hand over keys and wait and sip coffee and watch TV inside. Review: 5

The service department takes advantage of customer. They…read morespy on you. Never going back.

I'll start this review the same way many others do: I'm not a big fan of car dealerships in…read moregeneral. I've owned Porsches, BMWs, Mercedes, and many other vehicles over the years--from high-end to mid-range--so I've experienced a wide range of dealerships. That said, I can honestly say this was by far the best dealership experience I've ever had. The team was incredibly friendly and professional, and they never tried to take advantage of me in any way. They made the entire process effortless. I especially want to commend the managers, Brody and Jim, for being genuinely kind, helpful, and attentive. They completely changed my perception of what a car sales team can be. Their finance person was equally outstanding--transparent, straightforward, and never once tried to upsell unnecessary items or play games with interest rates. If you've had a bad experience at a dealership in the past, I highly recommend giving this team a chance. They delivered a truly great experience with fair, honest dealings from start to finish.

100 dollars to replace a air filter in a ford explorer. Congrats to your service department you…read morepulled the wool over my wife's eyes because she didn't know any better. Labor charge to replace a air filter 66 bucks and 33 for filter.