Getting good customer service is so appreciated these days and I wanted to acknowledge Taylor at…read morethe Ahwatukee location for this. She's been working there longer than most and always has such a pleasant disposition about her no matter what time of day it is. She's warm and welcoming, she remembers you by name, she's very knowledgeable about the products and services they provide and patiently and thoroughly answers any questions you might have. I trust her expertise completely and really appreciate the person and employee that she is. My day brightens up when I walk in and see her at the front desk so I wanted to give her a shout out. :)

This is my favorite tanning spa in the whole world. I have been tanning for years & nobody takes…read morecare of me like Bre & Taylor. They helped me with my lotions & got me into red light. I come here 4-5 days a week, they make me part of their family.

Walked in today and needed somewhere to tan since I needed a new place. Employees were very…read morewelcoming and felt like I was at my tanning place at home. Very clean and organized. Will keep coming here.

I love Sunchain, always clean, super nice staff & perfect tan to get you ready for the summer!!…read moredefinitely recommend getting a membership

This place is good and the customer service is excellent. But they're advertising needs a little…read morebit of work because they sent me a text message saying 15% off of any purchase. So I scheduled an appointment early in the morning for a spray tan thinking I will get 15% off, just for me to go in there and for them to tell me it only applies to products they sell. Spray tan is really good though. Use a primer and the body wash they sell.

I came here for my first spray tan and had an amazing experience! I was out of my comfort zone and…read morethe service was great they made me feel so comfortable. I definitely recommend this salon, and will be back when I need a quick tan! Thank you!

I don't normally do reviews but I just wanted to tell people about what I experienced today so…read moreothers don't have to. I walked into this location wishing to get a spray tan before my upcoming trip to Hawaii. I walked into the building and there was no one at the front. I waited as two employees walked up chatting. I stood there waiting and just kind of looking around. One of the girls goes "umm did you like need something or?" I explained I wanted a spray tan and she asked if I wanted the membership. I had to ask her what the different prices because she didn't just explain things to me from the jump. Then once I said I just wanted one she told me what color to get and had me add all these extras to make sure I look good. I was initially told my spray tan was going to be $25 but when she added these extras that I didn't even know what they were for I ended up with a total of $47. I go in, do the tan with no assistance or tips other than to put a hair net on. As I'm walking out they don't even acknowledge me.. it was just an overall displeasing experience. I now am home not even knowing what color my spray tan is going to look like or how long I should be leaving it on. I guess it's my bad for not asking but you would also think they would at least try to help me since I said it was my first time and I was nervous. Just disappointed I guess.

I've been a customer of Palm Beach for a couple of years now, this location being my home store…read more The location is easy to get to and I've never had any issue with parking or getting in quickly. The store itself could use a little TLC, like upgrading the flooring, furniture, and fixtures, but sometimes that's out of the control of the actual location itself. I've never experienced a malfunction or mishap with any equipment, though! The associates at this location really care the brand. They are always friendly and attentive, knowledgeable and considerate. Tanning can be expensive when you consider the membership and products altogether, but the associates are great at providing the best possible customer experience and tailoring their offers to what each customer needs. They're also great at prioritizing different needs and managing slow and busy times. I would love to see the company throw a little more money into the upkeep of the salon, because I believe Palm Beach could feel a little more luxurious with just some simple upgrades. Other than that, I've always enjoyed my experience and will continue to visit this location!

Love this place. The location I go to service is amazing girl in front is super friendly. I pay for…read morethe everything membership includes any room or machine they have. Tanning beds, Redlight beds, sauna , cold plunge.... Amazing place

The staff here are so sweet and helpful! They always have different specials that run as well!read more

The young lady at the front was super nice :)). She gave me a tour. I was impressed with all the UV…read morered light and spray tan extras! I will try them all. I already have color for the simple bed and feel my face tan! I can't wait till tomorrow for another relaxing time!

Girls are nice, helpful, & knowledgeable. Wish they offered weekly or monthly tan only pricesread more

Went in 20 minutes before close (which I try not to!) and the staff was still so polite and…read moreunderstanding! Got a spray and it was so simple and clean!!! they had a great deal going! Definitely recommend!

I heard something about a red light treatment so I wanted to check it out while visiting the area…read more I came across this place & I was happy I stopped in. First the staff was amazing. They were very informative and professional when asking about the treatment. The facility looks well maintained. It is very clean & they appear to have a variety of bed and skin products if those services are needed. I am not sure if anyone from the business checks these but thank you all for your help.

I pay $15 per month for a monthly spray tan, which is an awesome price. Light, medium, or dark…read moreoptions, which I love and they usually last me 2 weeks. Add ons like the color accelator and scents are a few bucks extra. Everyone I have encountered at the front desk is so sweet and they run monthly promos too so if one tan is not enough, you get VIP pricing for additional tans. I don't use tanning beds (sorry, but they just aren't good for your health!), but the entire facility appears to be very clean. If you do the membership, just remember if you don't use it, you lose it!

I've been going to PBT on and off for years, mostly for spray tans. Last year I tried their 4-pack…read moreof sauna sessions with red light therapy and really enjoyed it -- it was warm, relaxing, and close to home. That's what made me decide to join a membership when I got an email deal in August. On 8/22 I signed up for the $49.95/month wellness membership, thinking it included the same sauna with red light I had enjoyed before. I was clear to "T" when I signed up I wanted what I used in the 4-pack and repeated to her that I was buying the membership with red light sauna and she confirmed with me that I was. Unfortunately, I never got to use it once. My first visit, the sauna wouldn't turn on at all and I was told a manager would call me (no one ever did). When I came back, I found out my membership didn't actually include the red light sauna at all -- and the one that does is $69.95/month, a price that isn't even listed anywhere. I was told "they don't really advertise it" by the Manager. Luckily, the manager was there that night and since I hadn't been able to use it at all, I cancelled that night and was told a refund would take 10-14 days (still waiting to see if it covers both partial August and September). The employees I interacted with were all friendly and tried to help, so I don't blame them. But the memberships are very confusing, and management really needs to train the team so customers know exactly what they're buying. Disappointing, because I was excited after trying the 4-pack, but never got to use the membership I thought I was signing up for.

Friendliest staff. Whoever does the hiring, I hope you know you have a great team. I'm Always…read moregreeted by my first name, the location and beds are always clean and the girls are always smiling and welcoming.

cassie was so helpful and knowledgeable - top tier service and facilities at this location !read more

I've been coming here since i was a beginner in tanning, a wee lassy. It's always been my go-to…read moretanning salon! Clean good priced and friendly staff!

Club Tanning is my go-to spot for a golden glow!…read more The owners and management are incredibly friendly and always make me feel welcome. The establishment is spotless, which is a huge plus for me. Not to mention, their prices are reasonable, making it a win-win. Highly recommend it to anyone looking for a clean, friendly, and affordable tanning experience! Side note: many of the negative reviews left previously were under different ownership. If you had a negative experience previously I'd recommend giving them a try again.