This is by far the best apartment complex ever!! The staff is excellent, always available,…read moreprofessional, friendly and helpful!! The grounds here are beautiful and always well kept. It's very quiet here, no problems with neighbors they are all so friendly!! I also love the fact that it's gated for safety so I'm never worried about my darling "treehouse " (second floor apt.) or my car and my elderly Mom has a place here too so I know she is safe. Lorena the manager and Hugo and Carlos the maintenance guys keep an eye on Mom and always help her with groceries or anything, they have such concern and compassion for everyone here!!

I've lived at the complex for the past 4 years and couldn't have been any happier with my…read moreexperience. From the property manager Lorena, to Hugo and the maintenance team, they have met all my expectations. The property is clean, safe and well taken care of. Any issues (which have been very few) have been handled with professionalism and urgency. I highly recommend Sand Creek for your next place for temporary or permanent residency!!

Avoid this place! Been here for over 3 years and really had no issues until moving to another unit…read more Upon move in we found out that the stove doesn't work properly to even boil water; the stove top coil also exploded and put a hole through our stainless steel pan also burning my husband's hand. The washer leaks water on the floor, dryer makes this crazy sound, cockroaches found on a weekly, shower caulking is cracked, you can't have the microwave on and the toaster going at the same time or the electricity turns off lol, paint splattered over countertops/toilet handle/towel rack, inside of the dishwasher is rusty, and the list goes on. I wish I was making stuff up cause there are so many things that are wrong here. At first, I wasn't too concerned cause maybe mgmt/maintenance had a lot on their plate and just didn't work on the unit thoroughly before move in. So I put in maintenance requests thinking that they'd come out and just fix the issues without a problem. Not only did they take forever to come out but also poorly fixed things and labeled it "normal" to still have a stove that exploded and doesn't boil water or a dryer that is squealing. They haven't even fixed a quarter of the things I've asked and it's been almost 2 months since move in. TLDR: Property is getting old and management is doing a poor job of upkeep. If you're looking for newer or updated apartments, just spend the extra dollar and go somewhere else.

This place is a hidden gem :) Michelle, the property manager, was very responsive and helpful…read morethroughout the leasing process. Our move- in went smoothly and we are loving the property so far. The new company that owns these apartments is extremely on top of their stuff, and it's refreshing to see staff doing general upkeep and maintenance frequently. The pool and grounds are maintained very well. The exteriors of the building are brand new and have a very appealing design. It's nice to just sit outside and enjoy the property. The apartments themselves are BEAUTIFULLY renovated. You can tell it wasn't a cheap paint and polish - the units themselves have had a lot of TLC poured into them and are very modern! Upstairs units have vaulted ceilings but downstairs units do not. The only potential downsides for some people might be the thin-ish walls and parking situation. With it being an older building, the insulation isn't as great as brand new buildings meaning you sometimes hear doors opening/closing, vehicles pulling up, and people walking outside. This is completely normal in my opinion for this style of apartment, though! For parking, you get 1 assigned spot but if you have more than 1 vehicle you have to find parking in limited unmarked spaces or park along the street. This hasn't been an issue for me so far, but others have said it can be sometimes.

I moved out May 31,2023 and was charged a cleaning fee of $150 by the director of FPI Management…read morewhen I left the apartment in good conditions. Why am I held responsible for you guys having to clean when it's mandatory for property owners to clean before new tenants move in? There's nothing main my leasing agreement that states mandatory cleaning fees will be deducted from deposit. Don't rent from here I promise you'll be disappointed here are pictures of how I left my apartment

Do yourself a favor and STAY AWAY!!! If your renting already LEAVE!!! Keep your receipts, at all…read moretimes. People rent has been place on other people accounts per management. Every month it's an issue with your rent. You'll probably have about 5 managers in one year, maintenance is scarce, they all got fired mostly and quit. The regional manager will blame mismanagement on the ones she hire, always promising and saying what she's going to do and never do it. She throws everyone underneath the bus to cover herself. Being here for so long I got to see it all and hear it all. I wish I never found this place. Stay away from fpi management I called to report a maintenance being bullied by managers, they wrote him up stating he was talking for 5 min. I spoke to him first. All corporate said so do you have a maintenance request. They could give a rats ass about how there employees being treated. FPI AND TANEA CAMPBELL ALLEN COULD CARELESS ABOUT EMPLOYEES AND TENANTS.

First thing's first, I love the maintanence here. We needed our dryer, our dishwasher and our spare…read moreshower water temp knob fixed and each was fixed same day. They don't give you any grief about it either, they're happy to help. There are some lovely tenants here. It's nice. There are families here too. Everyone keeps to themselves and are mostly quiet. As for a few of our neighbors here, they seem to have signed a different rental agreement than we did...I'm pretty sure it states that if noise you are making in your own unit is audible in a neighboring unit, you are being too loud and is unacceptable. I believe it says that there is no smoking in the units as well. Both of our downstairs neighbors are problematic. One has a sound system that he likes to use at all hours of the day and even as late as midnight on a couple occasions. I have called about this issue and was given attitude by the front desk as if we don't pay money to live here and have a right to complain about our neighbors being a nuisance. Our other downstairs neighbor smokes weed in his apartment. Every time he smokes in his unit, the smell comes up the shared wall (our master bedroom and master bathroom wall) and makes it smell disgusting in both those rooms. And all I was told when I called in to complain about this was "I've been by there a few times and have never smelled anything, but we'll give him a courtesy call." I can name two other units where I've SEEN someone smoking weed (a bong sitting in your window sill while you're hacking a lung up with music blaring and standing outside your apartment just give it away) and smelled it too so there was no mistaking it. All I ask is that the front desk cut the attitude and do something when asked to assist in resolving an issue that rightly needs to be dealt with. Our rent is going from $925 to $1100...that's a huge jump in rent that honestly, we can't budget for, but they need their money I guess... Also, there's a homeless man that somehow manages to get into the gates and digs through all of our dumpsters. The police have come by a few times but he still comes almost every night. So taking the trash out at night is definitely out of the question after he scared the daylights out of me standing IN the dumpster I was trying to chuck a heavy trash bag into. I'd take my rent money elsewhere if at all possible.

My husband and I came to live at the Fountains due to a job transfer 2014. We didn't know the area…read moreso we rented the apartment site unseen. This was the best decision that we ever made. We loved living here great friendly staff. Maintenance requesting are taking care fast. Grounds are kept clean. Great amenities (pools, Jacuzzi, Gym, tennis courts. Quite and peaceful. I loved and enjoyed my time living here and just recently moved due to my husband and I buying a home nearby or we would still be living here and loving it. I highly recommend The Fountains.

I would like to bring attention to a recurring safety concern within the Vineyard Apartments…read morecommunity. There are vehicles, including a sports car and a Mini Cooper with plush items displayed on the dashboard, that are frequently observed driving at excessive speeds throughout the complex. This behavior poses a serious risk to residents, especially children who are often outside playing or riding bicycles. These vehicles are frequently seen in the area directly across from the back of the front office. I strongly encourage management to issue a reminder to all tenants about adhering to speed limits and driving cautiously within the property. Additionally, I recommend reviewing security camera footage to help identify the vehicles involved and address the situation appropriately. Ensuring resident safety should remain a top priority, and proactive communication on this matter would be greatly appreciated.

Although I enjoy the property in general, clean, well maintained and responsive staff, I've had an…read moreongoing problem with my neighbors upstairs continuing to allow their dog to urinate on the balcony which then comes down onto my beautifully furnished patio. Despite several complaints, it's still ongoing and will move due to those reasons. Need to do better mediating these kinds of situations.

I had an appointment today to tour an apartment, at the time of making my appointment I let the…read moremanager know that I was coming from Sacramento, I waited outside until a maintenance man told me that the manager didn't show up that day. An email or text would of been the minimum to let me know to come a different day so I wouldn't waste gas and of course 3 hours of my day.

We lived at these apartments for just our one year lease. Our door faced the pool. A lot of cons…read moreand a few pros. Our front door had air coming in from the cold, windy weather. So downstairs was always cold. The heater didn't help downstairs but upstairs, it got warm fast. Next, the window is thin so again, air and condensation. Sounds and people were barely muffled by everything. Walls: thin. Thin. Thin! We can hear screaming from one side of our wall and neighbors doing "the nasty" on the other side in the upstairs. Neighbors going up and down their stairs. Smh. Parking. When people have guests over, they take over the parking. Some don't use the guest parking lot outside so we ended up having to park wherever we could. Gym area was not impressive. You get the basics. Pool. The ducks get into it and poop in it but they did have a consistent pool cleaning guy that came throughout the year. Everyone minds their own business. Some neighbors not friendly at all but who cares? Each to their own. Maintenance man is a nice guy! He helped us out for minor things. And was always there for any major repairs we needed I.E. our washer was making weird noises or our food disposal stopped working. One time, water was leaking from the shower handle and I requested maintenance to check it. He fixed it but it came back after my mom had given my son a bath. I called the property manager 5 minutes before 4pm and you can hear the annoyance in her voice. I remained calm, of course. But it was just not needed and unprofessional. I'm not sorry I called you before you clocked out for the day and had only five minutes left to close up. And then last but not least. The property manager. Something's a little off about her, can't put a finger on it just yet. Some say she's nice and sweet. I agree.. to an extent. My SIL did the post-inspection with her because I went out of town. She accused us of having a dog. First of all, my son is allergic to dogs and cats. So that upset me. Next, she informed us we'd get our deposit WITHIN 21 days. Guess what, guys? We are on day 42 and we have NOT received anything. So when y'all move out, PLEASE MAKE SURE YOU MAKE IT CLEAR YOU HAVE THE RIGHT TO RECEIVE IT WITHIN 21 DAYS, which is under California Civil Code sections 1950.5 and 1940.5(g) (2020). I emailed corporate after she failed to email me back about it. All in all, a 3 out of 5 ‍‍ Rent was $2,145 plus utilities (usually $130) and PG&E (ours ran most hours of the day so it was between $200-$250). Would I recommend it? Ehh.