My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.

Millie was super helpful human 10/10 interaction. Helped me find left handed scissors.read more

Rating only the framing department at this location. I bought this custom 30x30 frame as a xmas…read moregift for this puzzle we put together; when we got it back, it was positioned upside down and not straight on the mat. We returned to let them know, and the manager told us "straight is a matter of perspective" which made us scratch our heads, because, umm, have they have never seen a globe? The department manager also said "you didn't give me any instructions on how to place it on the mat". Welp, you didn't ask, and I've never had anything custom framed before, but way to try and gaslight your customer. Anyway, they said they would try to fix it, so we left it there for another week, and all they did was flip it 80 degrees & reposition the hanging wire. When we went to hang it on the wall, we noticed how terrible and not flush the corners are, I've attached photos to show how crappy the construction of the frame is. $430 bucks later, very dissatisfied with the quality and the customer service and have no hope they would correct this and do it right even if I took it back again. Also, apparently no one wanted to sign their name to the quality promise sticker on the back, so that seems worthless. Needless to say, way over priced and they did a horrible job on this frame. 11/10 do not recommend.

I had no idea this place existed until this week! I needed heart cut outs for a work project and…read morenothing was going to ship in time. I called Heartfelt to see if they had any paper heart cut outs or die cuts, and the woman I spoke with say I could purchase paper and cut out the hearts with their die cuts machine myself! When I got there and she realized how many I needed, she offered to have her team cut them out for me see i needed 100. She was already doing it for another customer and did it for me too! They were ready within an hour. The store itself is super cute. Lots of arts and crafts and scrapbooking supplies, and a bunch of tables to the right when you walk in. Three women were scrapbooking together on the tables! Love this place, great customer service and can't wait to come back.

Great service! Placed a fabric order by phone and Heartfelt shipped it that very day. Fabric was…read morecarefully packed and is in great condition. I'll definitely order from them again.

I came here with a group of 4 friends, and we all had such a fun and amazing experience!…read moreWe found this place on Groupon (so we were able to get spoiled rotten for a great price, lol!), and although we were excited to make our own DIY spa kits, as first timers, we were also nervous and didn't know what to expect, However, the girl who helped us (I believe her name was Melonie) was amazing!!! She was super sweet, friendly, helpful, patient (which is a must with our group, he-he), and very knowledgeable about the crafts and projects at hand. My friends and I seriously I couldn't stop thanking her:) The only negative thing about this place, is that we're all now addicted, lol!

Great website! They have a lot of classes scheduled and super clear info. I scheduled a gift card…read moreto be sent to a friend for a Christmas present and she loved it. They even had a discount for the end of the year!

We arrived to pick up a suit for a Quinceañera only for the lady to tell us that she didnt have the…read moresuit on her. Mind you I put $50 in deposit beforehand to confirm that I'd be buying the suit. She sold it to someone else and tried selling us another suit for over $350. Then she tried putting the blame on us about being late, but it's not our fault, she was suppose to keep that suit for when I arrived, then when we looked at her notebook that had my contact info she said she tried calling me, but...she didnt. I never received a call from her at all. To sum it all up, she tried scamming us and blaming us for not having come earlier, I wouldnt recommend her.

If I could give it a 0 star I would..they lie about the time they'll be back from their break and…read morefor me that's so unprofessional

We love this neighborhood Michaels. They're filled to the room with all the crafting supplies we…read morecould ever need! We always go in wanting just a few things and then end up finding stuff we didn't even know we needed. The staff are all super friendly and have been very helpful every time we've come in with a question.

OSHA requires that business provide accessible working bathrooms. Being pregnant and not being…read moreallowed to use the restroom is not ok. All that the employee says we don't have a restroom, which sounds unlikely, where do the employees go? Where should paying clients go? Micheal's should have working bathrooms!!

Emily B - you are so right - this place is fantastic - simply put they are helpful, which is very…read morehard to find these days. They do know what they're doing and you can always count on them to do fine, professional work. TME

I've had a print for about a million years that needed reframing. It was old and weathered. Dustin…read morecleaned up the print, re-matted and reframed my print. It looks sooo fabulous!!! He also got the work done within a week and a half! Quality work and great customer service!

I am a long time customer of Knott and Spool, there Ribbon Sets are gorgeous and never…read moredisappoint.... but thier customer service is Top Notch as well! I made a last minute order on a Friday afternoon and called, Marisa was able to help get it shipped out that day for me to get it in time! thank you Knot and Spool!

Have wanted to go for years but scheduling hadn't worked out. It is a paradise for ribbon lovers! I…read moregot the cutest wreath and the kind young lady made a beautiful bow and used all the ribbons I chose to hang from it. Any ribbon, different colors, textures and patterns you've ever thought of are available. They also have a lot of other nice things in their shop but the wreath was my goal. Packed it very nicely and it continued with me on my vacation.

Went in Kelly Paper with a friend who was looking for special paper for a wedding or some other…read morespecial event! Lots of wholesale stuff it seems like you'd be shopping here if you owned your own business or were planning on starting a small business. I didn't get anything but I believe my friend found what she was looking for. It wasn't crowded or anything, quiet store so easy to walk around in your own personal space.

Staff was nice and went out of their way to help. They have an excellent selection of fine paper…read moreand envelopes in multiple colors and paper types per brand. I'll happily return for future paper needs.

Great yarn selection. I love local Myers when I'm traveling and it did not disappoint.read more

Cute little shop with variety of colored yarn, different skein types, knitting books, soaps for…read moreyarn, stitch counters and absolutely adorable scissors. Everything you'd love from a small shop with amazing costumer service. Would come again to browse moreover.