Kris is hands down the best chimney guy in New England!!! He's quick, efficient, knowledgeable and…read moreextremely professional. The guy knows what he's doing!! He replaced liners in 3 flues for us and installed a brand new fireplace insert in our living room and installed a new chimney cap up top. His work is amazing!! We can't thank him enough for digging us out of a hole that could have cost us our home because of the unusable condition of our chimney flues. Thank You Kris!! Bring on winter!! We're ready!!

Kris responded quickly to my request for help. His approach was direct...."you will have to wait",…read moreand "here is what the service will cost". He told me I would get a report about chimney condition, accompanied by pictures....and I did. He showed up when scheduled, did the work, took pictures, sent the invoice....all very clean, simple direct. On a return visit, he also installed a stainless steel sleeve in one of the flues. Very nice, clean, tight installation. What's not to like? Responsive, communicates, shows up when scheduled, does good work, sends detailed invoice. And yes, I am a real customer. Hope the review helps.

They are currently booking six weeks out for a minor repair (OK, fine, it is what it is)…read more But they want you to pay for the service when you book AND no refunds if you decide to cancel after booking (even if you're cancelling say 5 weeks out). Very un-customer-friendly policy.

I definitely wouldn't use them. You have to give a 50% and then they say installation is between…read more8-12 weeks. You can't call to get any update on when they are ready to install. Although we did call at 14 weeks and they came and didn't have the right things and they never called us again. They did say they would refund our deposit. So maybe. Very difficult company to work with.

I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Show up On time. Pilot replaced and cleaned up the burner. Very professional. They left the…read moreplace clean.

I've been using Stonehenge for about two years now. They installed our pellet stove and we…read morecontinued to use them to service it. They are extremely dependable, honest, and stand by their products. Every time someone complements my pellet stove or needs a recommendation, I ALWAYS suggest Stonehenge. They have very competitive pricing and always go above and beyond. When you choose them for your next project, you will not be disappointed.

From the owner: We make a difference on any construction and masonry project by paying special attention to details…read morethat ensures the complete success of each project we undertake. The difference between a typical contractor and our top quality services lies in our willingness to go the extra mile for our clients. We take extra care by making additional verifications for durability, strength and safety standards with a team that always provides customer service that is based on honesty and integrity. With most bigger companies, You never know who's coming to your house if it's not the owner. We believe in full transparency and trust from the beginning, Hence why you can meet our core team members below!Stonehenge Masonry and Stove LLC views your investment in your residential or commercial property as seriously as you do. Locally owned and operated, we remain committed to providing commercial and residential clients with top quality masonry and hearth appliance services. Call (603) 273-9117 to learn more about the many services we offer for any size project.

Alison, Ken and the crew are amazing! It all started with a trip to their showroom which is stocked…read morewith all options and everything you need to make decisions. They have a lot of style - everything is displayed beautifully, and Alison knows her stuff and was able to answer all of our questions. Not only is she knowledgeable, she is also a great person, very easy to talk to and I was not intimidated to ask all kinds of questions . We landed on the Kozy Heat Oakport gas stove which is modern and efficient and warms us right up. Installation was a breeze because JFP handled everything, including a new chimney through the roof. Ken and the guys were just terrific during their visits. You would be crazy to go anywhere else! Thanks Alison and Ken!

Staff very friendly & knowledgeable. Technicians arrive on time and do a great job servicing our…read moregas fireplace. Showroom has numerous stoves & fireplaces on display and the staff help you select what would fit well in your room with existing wood fireplace.

When my 20 year old Mendota gas fireplace insert failed, the company that had sold it to me told…read moreme that parts were no longer available and I needed a $7,000 replacement. I then found John through recommendations, and told him the symptoms. He had someone here one week later who knew exactly what the problem was and had the replacement parts with him. Alex knew exactly what the problem was and fixed it within one hour, cleaned up the mess from 20 years use and it works like new. The cost was around seven hundred as opposed to the seven thousand that a new one would've cost. A wonderful operation and I am thrilled with the result.

John Devito should have 100 stars for a rating. Not only do they provide exemplary service ..2…read moreyears after my service, I was having an issue with my fireplace. John contacted me first thing in the morning with an explanation what was going on with my fireplace, and no need for a service call. Not only are the prompt, & reliable but it is a pleasure doing business with. Thank you John! Jill Corwin

my first experience with quality insulation.my builder in Wolfeboro recommended them they did a…read morefantastic job. the discussed all of my options- and did a combination foam , wool for sound an fiberglass air sealed and vapor barrier. I just mentioned to my wife that I wish that our old house that we built custom 20 years ago was done this nice. thank you quality insulation, Will and the crews you sent.are top quality employees you should be proud of Robert M Wolfeboro, NH

Overall an OK experience…read more They did a fair job but screwed up some things. They did fix them but they never should have happened. My one big beef with them is that they push spray foam... hard! (because it makes them a lot of $$$). What they don't tell you is about all the flame retardants & other PROVEN cancer-causing chemicals that off gas for decades after the install. My mistake, stick with products like mineral wool. None of these companies do an actual insulators apprenticeship, it's a "this is what my dad & grand-pappy did" mentality, & it shows.

I cannot recommend this company enough. We went through a year trying to fix our gas fireplace…read morejust to be told it needed to be replaced as a certain part was unattainable. Cost to replace the existing was $13 K. Alan was out here. Had it fixed correctly in 20 minutes for $200 plus his visit fee. On top of that he was really funny, great with the family and he painted the inside of the fireplace just to make it look new. If you have any issue whatsoever with a gas fireplace, Alan should be the only call you need.

Great Service, Fixed my Older Gas Firplace did excellent work at a reasonable price. I highly…read morerecomednthis company.

The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

They came out to find everything wrong. All I wanted was a cleaning. Charged me 99.00 to find…read morethings wrong. Never did clean. Crazy stuff they wanted to do. All of a sudden I had lots of things wrong. Old owner sold business. Boy did things change