Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

SCAMMY! and the owner stands behind it! They will entrap you in hefty non refundable inspection…read morefees $225 and their estimate won't even be close to other reputable installers in the area. The technician gave inaccurate manufacturer specifications for venting.

The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

They are currently booking six weeks out for a minor repair (OK, fine, it is what it is)…read more But they want you to pay for the service when you book AND no refunds if you decide to cancel after booking (even if you're cancelling say 5 weeks out). Very un-customer-friendly policy.

I definitely wouldn't use them. You have to give a 50% and then they say installation is between…read more8-12 weeks. You can't call to get any update on when they are ready to install. Although we did call at 14 weeks and they came and didn't have the right things and they never called us again. They did say they would refund our deposit. So maybe. Very difficult company to work with.

Kris installed two chimneys for us. He arrived as scheduled and completed the job professionally…read moreand with a smile. When I noticed a small leak due to a manufacturing fault in one of the Chimeny caps, he immediately returned to replace the cap. Refreshing to have someone stand behind the quality of their work. Highly recommended.

After dealing with a leak in our house that no one could repair, we called Lakes Region Chimney…read morePro. They inspected our chimney and recommended waterproofing our chimney and installing a new flue (our clay flue was fast deteriorating). We had the work done at a very reasonable estimate. Since the work had been completed, the leak is gone and our 80 year old chimney looks great. We had them back to clean our wood stove chimney.

We have had multiple bad experiences with Chimney Pro. It started with them ordering the wrong size…read morecustom cap for our Chimney. After they re-ordered the cap, then Chimney Pro cut down the ceramic flue tiles for the wood stove and fire place, installed the cap and smoke poured into the house when we made our first fire in the wood stove. Chimney Pro then said that the wood stove flue needed to be relined. After getting opinions from other Chimney companies, we learned that Chimney Pro never should have cut down the flue tiles even which allowed smoke from one flue to be pulled down the other flue. In addition, the cap just trapped the smoke! The raised ceramic flue tiles had enabled the wood stove and fireplace to be used without issues since the cabin was built in 1987! We then got the owner Mike involved. His team removed the custom cap and relined the wood stove. We found a mason to raise the flues tile again to keep smoke from one flue being pulled down the other flue. Now, we are hearing that the Wood Stove flue liner, which Chimney Pro installed, was ovalized and isn't to code!!! Three years later, we will have to pay another chimney company to raise the chimney and reline both flues including the one that Chimney Pro installed since it doesn't meet code. We wasted thousands of dollars and time with Chimney Pro. Don't use them!

I think that they've gone under. Been waiting 4+ months for a chimney cap and they don't answer…read morephone calls texts or emails. They owe me $225. Too bad, the guys doing the actual work seemed very competent. Approach with caution.

This company gave me terrible customer service. My flue cleaning was originally scheduled for…read moreDecember 15 between noon and 2:30 but was cancelled at 1:00pm as it was possible that the operatives were exposed to Covid 19 (fair enough). I was told that I would be a priority call and the service was subsequently rescheduled (and confirmed) for 2:00 - 4:30pm on January 5 (afternoon call is not priority in my view). No-one turned up so I left a voice mail at 4:30 on 01/05, asking what was going on. As no-one responded, I left another message at 6:00pm that evening. The call was returned a few minutes later but, in spite of my saying "hello" 3 times, all I could hear was people talking in the background, so I hung up. As of 2 days later, no-one from the company has contacted me. I guess they don't want my business, so they won't get it.

Isaiah and company do a fantastic job. They did extensive chimney work for us and we are very…read morepleased with the results. They are responsive and answered all of our questions. Prices are reasonable. We highly recommend Northland Chimney Service.

I'm very pleased with the work I needed done! My roof is extremely high, steep and metal, so I was…read moreworried about pricing for the job. But the price I paid was very reasonable and cheaper than others around. Isaiah was very personable and very knowledgeable. He had some suggestions/tips for the future that he had filled me in on. (Which he will be the one I call to have it done) He fit me into his schedule as soon as he could. Just in time before it started getting cold. He sprayed down a nest that could have become a dangerous issue for our family. He also tacked up some siding that had started to fall, that I was unable to get to. I highly recommend them and will be calling back next spring! Thank you again Northland Chimney Service -from another happy customer-

I've been using Stonehenge for about two years now. They installed our pellet stove and we…read morecontinued to use them to service it. They are extremely dependable, honest, and stand by their products. Every time someone complements my pellet stove or needs a recommendation, I ALWAYS suggest Stonehenge. They have very competitive pricing and always go above and beyond. When you choose them for your next project, you will not be disappointed.

From the owner: We make a difference on any construction and masonry project by paying special attention to details…read morethat ensures the complete success of each project we undertake. The difference between a typical contractor and our top quality services lies in our willingness to go the extra mile for our clients. We take extra care by making additional verifications for durability, strength and safety standards with a team that always provides customer service that is based on honesty and integrity. With most bigger companies, You never know who's coming to your house if it's not the owner. We believe in full transparency and trust from the beginning, Hence why you can meet our core team members below!Stonehenge Masonry and Stove LLC views your investment in your residential or commercial property as seriously as you do. Locally owned and operated, we remain committed to providing commercial and residential clients with top quality masonry and hearth appliance services. Call (603) 273-9117 to learn more about the many services we offer for any size project.

Very disappointed in service Bought an open log setup 5…read moreyears ago from stove barn. Was in concord- saw the stove barn still there. Pilot light went out. Called stove barn which has changed hands to Caesar. Clearly explained that I had an OPEN LOG fireplace that had the pilot light go out. They scheduled a visit. Today- they came and said they would not service any open log set ups. Even though they are qualified on gas stoves- would not touch it. Even though I bought it from the company that existed previously. Why come in the first place ? Did not recommend anyone who could service it. It's been running fine for years. Left me high and dry with no recommendations as to how to get it back on. Very unsatisfied.

Poorly treated as customer. Previous owners knew how to…read moretreat people with courtesy and kindness.Never cold or stiff.