This place is amazing. I was in town for a trip and needed some laundry done. Went here due to the…read morepositive reviews. Staff was super friendly, place is very clean, prices were great. They washed, dried and folded my clothes in an hour. They even offer a pickup and delivery service that can be arranged online.

It was my first time here, and probably my last simply to a really unfortunate situation. Although…read morethe business was clean, it's not safe to do anything other than watch your laundry. I was working on my computer at the only table in the place, and a child took my SD card out of my computer and put it into the vending machine within 3 feet of me and the 30-seconds it took to take my pillows to the dryer. It took almost 2 hours searching for it. The parent was not watching the kids the entire time they were there prior to the incident, but were very helpful and apologetic in helping me look for my card. The attendant was also very helpful in talking with the owner (who wasn't on site) to watch the cameras to see who took my things. The place is insanely busy, and most kids tend to be playing around the place and doors. Don't expect to come here and get additional work done while doing your laundry.

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

I have been coming to Insty-Sew for years for my family's sewing/alteration needs and have gotten…read moregreat customer service and a job well done every single time! I don't know why I haven't written a review earlier! I stopped in shortly after they opened today. The first thing I said was that I needed what I was brining in by Saturday. I had my husband's doctoral hood and robe with me as the hood did not have the needed attachments pieces in the back to keep it from sliding off his shoulders. The seamstress took the time to listen to what I needed to have done to it AND watched a video I had that showed how this should work. She watched it again and again and then asked me to text it to her so she could be sure to get it right. In the process of looking over the doctoral hood, she also noticed on the robe some stitching issues on one of the velevet pieces on one of the sleeves. She told me she would also fix that which is so great becaause I had not even noticed that. Later this afternoon, she called to say it was ready! I picked it up and it was perfect! She did an excellent job at both securing the hood so that it would not slide off my husband's shoulders AND she fixed the stitching on the sleeve of the robe. And....the price was very reasonable! If you have any sewing/alteration needs, this is the place to come!

I found Insty-Sew in a pinch when we discovered last minute that my husband's dress shirt for our…read moredaughter's wedding was too large in the sleeves. The seamstress did a fabulous job and we were so appreciative that they were able to get the job done quickly and with attention to detail. Highly recommended!

Made an appointment and received a call the day before and was told he had a doctors appointment…read more Rescheduled a week later, no call, no show and no text. Left two messages and never received a call back. Work requested was to replace bottom slides on dresser drawers.

The moving men couldn't get my queen size headboard up the stairs. Enterprise/Tim cut the legs off,…read moregot it up the stairs, drilled holes in r The headboard and the legs, dowled them together (and glued), clamped everything together, let it all set for a few days, came back and sanded and stained, put the bed together and you would never know all that work had been done. Tim and Lisa are the best!

Use this dry cleaner!! They went out of their way to help me when I was traveling through Grand…read moreRapids. I needed a quick turn on an outfit and the wonderful staff got it done within hours. Plus it was perfectly pressed. Thank you!!

Ruined a formal gown, then the owner hid behind text messages, instead of connecting over the phone…read morefor an in person conversation, offered no apology, no compensation and accepted no responsibility for ruining a perfectly beautiful dress. WORST CUSTOMER SERVICE EXPERIENCE EVER.

0/10 recommend came in today trying to wash my clothes got kicked out because I didn't need no…read morehelp... literally just walked in there checked the machines to see how much it was to wash clothes and got kicked out cause he asked if I needed help and I said no .. he was very rude and mad for no reason poor customer service

Customer Service from staff. Prices. Agent is nice, but he is noisy, micro-managing, weird. While…read moreyou are at the machines put your clothes in, staff are watching you, spraying Lysol or air freshener, yelling at you to not drag your basket on the floors. Did I come to a daycare? I felt very uncomfortable in this environment. Women, please bring someone with you. I spent around $60 on 10 loads to wash. Haven't been to a laundromat in a while. Let me know if this is around the average range. Will not be going back!

Furniture Medic did an outstanding job refinishing my dad's old mid century modern desk that you…read morecan see in these photos. The work was absolutely flawless!

My rocking chair was raised to new life by the furniture medic. Before and after pictures are…read moreliving proof.