I locked myself out of my car at the hospital. I contacted Evergreen Lock and Key to rescue me. The…read moregentleman that answered the phone and came to help me, was very quick arriving and unlocking my car. Not only that, but after calling several places, Evergreen Lock and Key was the lowest price of anyone I called. He also gave me a heads up that if I submitted my receipt to my insurance, they would reimburse me (I had no clue this was a thing). This gentleman was prompt, with quick work, very polite and easy to work with. I highly recommend!

3 stars for rekeying our lock. 0 stars for failing to cut a…read morekey, declaring the blank "junk" and throwing it away. 0 stars for cutting an aluminum key which later turned out to be missing half of its teeth.

The service was informative on locks and taught us about which locks to purchase that were best for…read morewhat we wanted. The owner was also very friendly and efficient. Definitely worth the money and we got exactly what we needed.

I got in my garage! What a gift it was to find Astro Locksmith. He answered my call at 8 PM on a…read moreSaturday and showed up within 40 minutes to open my garage door which ended up being a condo / electrical issue on the outside lock. Next he gave me instructions on how to manually open and close my garage until the condo fixed the issue. Also, this was a great value compared to other 24/7 locksmiths I've (unfortunately) needed. Highly recommend!!

Great help, instant response and excellent solution They…read morefigured out all we needed was a key we could buy online

Tyler was a pro and super efficient. He was able to come and help us out with a quick turnaround…read moreand was friendly through the process. Super professional and will be calling him again for any lock needs. Great prices and great service.

SO HELPFUL! Gosh I locked myself out of my car last night…read moreand really needed to get to work for my night shift and was so thankful that they were able to get to me in less than 10 minutes making me make it to work on time! And they were way less expensive compared to some other locksmith services I found online. They were so friendly and helpful! HIGHLY RECOMMEND THESE TWO BROTHERS!!

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out…read morethe blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied!

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies…read moremade. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review.

We recently bought a house and had it rekeyed today. Kevin is awesome and is a genuinely good…read moreperson. He was willing to drive all the way down to Kirkland to do the job. He does excellent work and went above and beyond. In addition to replacing all the locks and making us new keys, he made a key for the shed in the backyard, he fixed a couple of the locks so they would work better, and he replaced one of the knobs with some extra hardware I had. The price is super reasonable, and Kevin is not the type to "nickel and dime" each little thing he does. He is also very responsive over text and is a pleasure to work with. I cannot recommend him enough for locksmithing services.

Review this guy's BBB ratings and complaints prior to contacting him. I wish that I would have done…read moreso prior to calling him. This guy is unprofessional from beginning to end. I scheduled a time and place to have a key I ordered delivered he proceeded to arrive an hour after Dicks Towing closes. He then arrived with the key that he ordered that he could not program so he started he had to drive home to drop off his wife and get another programming board. While waiting I found one of the original spare keys that came with the vehicle. One hour and a half later he returns but does not return with the key I ordered. He just reprogrammed the original spare key. Despite numerous attempts to meet up and have the key I ordered given to me, he has been evasive or non-responsive to calls and texts. Find a better option than this guy.

Purchased on separate occasions a new garage door and springs from Pioneer Door. One of the hinges…read morepopped and was expecting to pay $20-$30 for the small part - supporting local business. They insisted that they no longer will sell parts and will send someone out for $100-$200 to give me a bid for the hinge and would offer no other solutions and asking me if I had anything else and hung up. I picked it up today on Amazon for $7 delivered and was really ok with spending much more for the part requiring 4 small bolts. At least offer solutions to your actual customers...I'll gladly go somewhere else next time. Problem fixed.

Their technician came out and dealt with a very tricky installation very well. Way beyond…read moreexpectations. Something wasn't quite right a few weeks later and they came out and had it working in 15 minutes free of charge. It's worked perfectly ever since! (P.S. Get a carbon belt opener it's so amazingly quiet)