Cancel

    Open app

    Search

    Lake Ford

    2.8 (87 reviews)
    Closed Closed

    Services - Lake Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Lake Ford Photos

    You might also consider

    Recommended Reviews - Lake Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Michael G.

    Brought my car in to get new battery cables only. I was quoted $720 to replace a bunch of stuff for the battery. I told them no, just the cables. Craig told me the cost to put them in would be $350. He didn't say any other numbers. Overpriced in my opinion, but I don't have the expertise. I agreed to the 350, but they didn't have me sign any paperwork. Brought it in on a Friday, they didn't have the part for some reason, and told me Monday. So I went the entire weekend without my car. I needed it for Monday for my everyday life, and then they didn't finish the car until Tuesday. Thought that would be the last of my troubles. I got the bill to see the charge for $350 and then $150 in parts and $27 in shop supplies. Totaling about $550 after tax. So I was lied to, made to wait, and they basically scammed me. I will not be returning. Con artists.

    Their service center caused me more stress than any of it was worth. I dropped my car off for the appointment, they said they'd call me when it was ready, only for them to never call so I went back before closing. When I get there I find out the service center is CLOSED. Apparently, and nobody told me, it takes over a day for an oil change and to run diagnostics. I was under the impression I would have my car back that day. This was a huge inconvenience, and when I tried to take my car back home as I needed it they couldn't find the keys. The next day they gave me a quote on the work I needed to get done which was INSANELY overpriced- I'm assuming they are trying to get me because I'm a young college age woman. I decided to not do any of the service there and just pay for the diagnostics and oil change. I go back the next day to get my car and, after being bombarded by sales people trying to buy it from me and give me extremely overpriced deals on cars I wasn't even interested in, I drive my own car home (after paying $300 for an oil change and diagnostics with no complementary car wash, vacuum done as it says on my receipt). I get back I find that the splash guard under my car is completely dragging on the ground and one of the front light covers is off. I call service and they send someone over to fix it, only for him to tell me he needs to take it to the shop again. So now after what I thought would be a couple hours of no car, I'm going on three to four days and multiple errors made by the service department. Hoping they bring my car back asap tonight. I would not recommend either their service or their sales departments.

    I purchased a used F-150 last week from this dealership. It's gold certified and thought everything would be good...almost nothing went the way I was expecting. Edwin, my salesman was the only exception. He was great to work with. I put $500 down to hold the vehicle and wasn't able to come look at it for a few days. On the test drive, the car wasn't cleaned at all, even though they had plenty of time to even do a quick cleanup on it. Even when I took delivery, it wasn't very clean...probably because the detailer was rushed to get it done. My trade in vehicle wasn't perfect, but they gave me an extremely low trade allowance without explanation. I was preapproved for the loan, but when I was signing papers, they couldn't use it, they could only give me another bank for a higher rate. Again, without explanation, but the F&I manager did fling the preapproval back at my wife. A Gold Certified Ford is supposed to include a free Carfax report, and 3 month trial for XM radio, which I did not get, and didn't know I was supposed to get into i looked up on the Ford website, because I didn't receive any paperwork stating it was included with the certified vehicle. My biggest problem is I noticed when I got home that there were some sizable and DEEP gouges in the sidewalk one of the tires. Like, big enough to fit your pinky in. I sent Edwin pictures, and they used car manager called back. He wanted me to bring it in to get looked at, so I did today, only to find out their "technician" said it was safe... I've been doing auto repair professionally since 1998, and anyone else who knows anything about tires knows that gouges (or any damage) in a sidewall can not be repaired. The tire is junk. And they won't do anything about it. I ended up walking out because I was so upset I was shaking after the used car manager only told me "I understand your frustration". I also noticed yesterday that the right rear corner of the truck sat down a little lower than the other side. I unbolted the shock, and there is zero compression or rebound in the shock...so that needs to be replaced also. Nice job on the 172 point inspection guys.

    You can clearly see from left to right Engine air filer, Coolant Reservoir Battery, and Washer Fluid Bottle,

    Purchased New F-150 from Lake Ford, have been loyal to the service department from new, had 6 "Works Services" done and 5 of the 6 had oil dripping on my garage floor the next day due to sloppy workmanship. It always takes a second trip back to get it right. One of the services, they did not rotate my tires. My last service on Jan 30, 2024 was no different. Oil leaking on the garage floor that afternoon.. What I didn't realize is just what is actually going on inside the service bay. On Jan 31, 2024 I realized that I had left my dash camera running and was able to capture on video what I was billed for vs what service I received. With the hood opened you can clearly see into the engine compartment, (still shot of video below). They never checked my battery, my coolant, my air filter, or top off any fluids including the windshield washer reservoir verified on the dash camera video which is all part of the "Works Service". They falsified the legal Repair Order document stating they did all the work on separate repair lines, including washing my vehicle and they did not as verified on my dash video. I'm sick of dealing with the service manager after all but one visit to redo the work. I called and set up an appointment with the Dealer General Manager (which turned out to be the sales manager) and between the sales and service manager I was told "I was lucky that they had a person show up for work that morning to change my oil" I was also told "that if i think it's any better across the street, down the street, or across the city I should go there, This is the auto industry". Service manager told me to bring it back they will fill my gas tank and award me some Rewards Points for future service for my time and trouble, but that never happened either. I have filed a complaint form with the State of Wisconsin Department of Motor Vehicles for falsifying a legal document and charging for work not being done. I have shared my dash camera video to the State of Wi with my complaint for review. If this is happening to me it's happening to many other customers that just don't know it. Doing some research I also found out that LAKE is NOT part of the ADAMM Association. They have seen my tail lights for the last time. NEVER AGAIN

    Rear view camera they said they fixed but didn't.

    See all

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jason E.

    Jason E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    They could stand behind what they sell. They have questionable sales tactics. Being a repeat customer I would not go back

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel F.
    1577
    1066
    2397

    12 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Heather K.

    Heather K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul G.
    40
    10
    1

    7 years ago

    Business owner information

    Photo of Jason E.

    Jason E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 10
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Adam J.
    2
    79
    20

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Jim M.
    18
    23
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Lake Ford

    Review Highlights - Lake Ford

    Dan stopped by to say hi, and Nick explained all of the service/warranty options without applying pressure.

    Mentioned in 8 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Auto Repair 7,577 times last month within 15 miles of this business.

    Verify this business

    Pick Your Part - Milwaukee - Parking lot and main entrance

    Pick Your Part - Milwaukee

    (3 reviews)

    Maitland Park

    Sucks. Don't waste your time, they charge you to walk all over to find your part is not there,…read morethey Don't know. HA get with the times and inventory your crap​

    These guys used to be better but it seems like their quality has significantly dropped in the past…read morefour years and their employees lack communication skills or are maybe even covertly racist towards white people. Was paying 3 dollars for entry l, the guy behind the counter joked "haha ok I can use this card to pay for the next 20 people?" Bro don't even joke like that when you have someones card. Charging too much for parts: Charged 8 dollars for used sway bar end links I had to spend 20 mins removing in a snowbank. Relatively sure I can buy the same things new for 6 dollars on rockauto. Also 44 dollars for a used stock radio of unknown condition. I'd go 25, 30 at the max for that. Before entry I asked if it was ok to work on car in parking lot away from customer vehicles, like I've always done the past 5 years, an employee said yes, but then at closing( when I was packing up) another employee got snippy with me about how I'm not supposed to be working on my car. "Next time I was going to tell you you can't work on your car" . That's fine, there most likely wont be a next time with how shitty you people are acting. I could leave empty beer bottles and cups like the last customers appeared to do instead of picking up the parking lot like I was doing. I wasn't doing a three-day engine swap, I was replacing some strut mounts and endlinks and planned to be out around 5 PM. Wont be back. I'd lease a new car before dealing with this again

    Lake Chevrolet - Congrats!

    Lake Chevrolet

    (68 reviews)

    Wilson Park

    bought my car here in october of 2017 with help from sales man, Josh. Josh was absolutely great the…read moreentire time and really helped me get a deal on my car. very happy with his help. recently my car's electronic system wasn't correlating when i would put my car into park. it would ding stating i needed to put it into park when it was. I went in and got one part fixed and was told if it continues that they would just fix the whole shifter. i was also told my warranty was up in 6 days and i just so happened to be going on vacation. of course i get back from vacation and my car starts to do the same thing again. upon calling the main service area, i was told there was nothing they could do as my warranty was up. i eventually was able to talk to the service manager, nick. he was understanding about the situation and worked it out for it to be under my warranty and fixed the car for free. AMAZING CUSTOMER SERVICE!

    I almost never leave reviews, but this experience was unreal…read more I brought my vehicle to Lake Chevrolet for a repair and paid around $1,500. Before dropping it off, the car started. i was bringing it in for an unfinished repair (so it didn't at the time of bringing) but has been a great daily driver every single time. After their work, I was handed back a vehicle that would not start at all -- just a single click. Instead of taking responsibility, they immediately tried to blame: * a starter that was replaced two months ago (ACDelco), * and hinted at a battery issue, despite the battery being less than 6 months old. When I pushed back, I was told they would need to re-diagnose the vehicle at my expense -- for a problem that did not exist before they touched it. That's unacceptable. To make it worse, the car was clearly started, moved, and washed after the repair, yet returned to me non-operational in their parking lot. There was zero accountability, zero ownership, and a whole lot of deflection. The most embarrassing part? The issue was resolved in their parking lot, in front of them. A dealership charging dealership prices should not be returning cars that don't start, then asking customers to pay again to diagnose their own workmanship. If you value your time, money, or sanity, I'd strongly recommend going elsewhere

    Advance Auto Parts

    Advance Auto Parts

    (7 reviews)

    Polonia

    Stopped in on a Friday evening inquiring about my car battery. I was greeted upon walking in and a…read moresales associate, Josh completed a complementary battery test on my vehicle. Turns out I have a bad battery and it can go anyday now, but was in the early stages. He was straight forward with the options available for a new battery and the recommendations based on my battery situation. He even printed them out for me. I didn't feel pressure to make a decision on the spot either. I didn't purchase a car battery here, but they do price match competitors.

    It is like all parts stores. But nicer. The store is fairly…read moreclean and the parking lot is spacious. The lady at the register kept me from feeling too crazy. She helped me find what I needed due to it being behind the counter. lol. The store was very well stocked and very clearly labeled. If I were looking for something else it would have been easily found. I'm not sure why they keep the freon behind the counter. But in different states and places maybe it's a hot item. Who knows. I know sometimes you have to have a license to be able to get certain items but that doesn't apply in this situation. It was a really nice experience, I would definitely recommend. Oh also this store has bilingual employees! Score as follows: Customer service: excellent 5 Cleanliness: above average 4 Location: excellent 5 Prices: below average 4 Quality and quantity: above average 4 22 out of 25= 4stars

    Lake Ford - autorepair - Updated May 2026

    Loading...
    Loading...
    Loading...