1. Lake Chevrolet

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    Milwaukee, WI

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    Lake Chevrolet

    3.2 (73 reviews)
    Closed • 9:00 am - 7:00 pm

    Services - Lake Chevrolet

    Auto brake repair

    Auto engine repair

    Lake Chevrolet Photos

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    Recommended Reviews - Lake Chevrolet

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    Reviews With Photos

    David W.

    *For context, the review is specifically for the Collision Repair Center -- The sales team gets a 5/5 Stars. Matt Kreckler is phenomonal* I purchased a White Traverse on 6/16/2025. I wanted to swap out the Chrome Emblems for Black Emblems. I took the vehicle in on 6/23/2025 to have this done. I was called on 6/25/2025 to let me know the vehicle was ready for pickup. (see picture 1). Upon arrival, I noticed that a chip of paint was taken out, accompanied by a scuff mark from whatever tool was used to take off the chrome lettering. I proceeded to point this out the Collision Center manager, Matt Woodrum, who agreed that this had to be from them and that they'd take care of it. On 6/27/2025, Matt W reached back out to tell me it was fixed. (See picture 2). I show up, and see that it looks like they just put a blob of whiteout over the mark and wiped the scuff mark off. I did not take the vehicle and told them it was unacceptable. Matt W then told me that they didn't think it was their fault because their paint guy, with 30 years of experience, said the chip was there. (They did not take any before/after pictures). I left and said I would not pick up until it was fixed properly. On 6/30/25 I was told it was fixed for the 2nd time (see picture 3). This was again, just a smoother glob of white paint that was very noticeable. I again did not take the vehicle because this was ridiculous. On top of the fact this is not the 3rd time attempting to pick up this vehicle and the Collision Center manager Matt quality checked and OK'd this 3 times to this point. Fast forward to me having to CC their location manager to actually get something done and they wound up having to repaint the entire back end of the vehicle to make it right. I would never in a million years take my car for any body repairs to Lake Chevy. If you want to buy a vehicle, that's one thing and I would HIGHLY recommend Matt Kreckler. But anything bodyshop wise, I would look elsewhere.

    Emily V.

    This is such a difficult time to buy used and new cars, but James Fumo made the buying process easy and seamless! We told him the features we were looking for and he went above and beyond to help us get exactly what we wanted for our family in the price range we can afford. He talked us through the buying process and made as aware of the warranty program for our used car. Lake gave us a good trade in value for our old car and our new car was in pristine condition when they handed it over! I cannot recommend James enough -- he treats you like family during the buying process!

    Dent on my brand new truck. Something hard did this damage and hard to believe the dealership didn't know about it
    Sean T.

    I purchased a brand new Silverado last year a returning customer who leased from them for 3 years. Drove 3 miles home to take pictures with my new truck and noticed a dent!! They sold me a truck with a dent! And lied they didn't know about it! The look in their faces told it all when I pulled back into the lot! Trying to hide me from other customers so they didn't get exposed! Then to make it worse it took them 2 weeks to fix it! Couldn't get a hold of anyone the sales person came and picked my car up as I followed him out of my neighborhood he was smoking in my brand New truck 10 miles on dash!! Total disrespect when they told me they would make it right! I refuse to take my truck here for service and will never do business with them again! Terrible!

    Steven T.

    I had a sudden dead battery and I need a new one and an oil change so I dropped my car off with Steve Thomas and explained my situation. I know that a sudden no appointment drop off at the dealer means no guarantee that your car will be completed that day but Steve had my car done before the end of the day which was great because I have my car to drive. I really only service my cars at new car dealerships even my old collector car for factory warranty replacement parts and service. Starting out the day stranded and getting jerked around by my first tow company choice was frustrating but finishing off at LC with a working car was great.

    2016 Chevy Silverado 1500

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    2 months ago

    Next time I purchase a vehicle at signing the contract I'll have an attorney with me.

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    Page 1 of 2

    Ask the Community - Lake Chevrolet

    Review Highlights - Lake Chevrolet

    “I was privileged enough to have been helped by Doug and walked away with a great deal on a brand-new car.”

    Mentioned in 6 reviews

    Read more highlights

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    Serra Toyota - service area

    Serra Toyota

    (115 reviews)

    I am a new used car shopper new to using all the phone apps for shopping online and purchasing cars…read morewith the touch on the screen. I ended up with a cars I wanted to see but sold on me, or getting a bad sales rep who couldn't answer my questions nor felt I was a potential buyer. Then I happened to get lucky that two vehicles I was interested in were at Serra Toyota. I had a lot of questions on the vehicles since I only had info from online. I needed to see more of what I was interested in. I then went inside to the sales floor where I met Cheryl. I explained to her that I wanted to check out two used sedans they had, and needed to know more on what certified used / preowned vehicles meant. It was new to me. She explained all the questions I had about buying a used car and then explained to me the certification process. After learning about what checks the cars at Serra went through and the warranties and backing of their work. I was more comfortable about the certified cars they offered. After test driving and getting technical questions about the Sedans I was interested in I settled on getting a 2024 Camry Sedan. Really a great car which I love and enjoy. But I may not have bought w/o getting the personal touch offered to me and being able to answer my questions so I know I found what I want.

    Five Stars. I can't say enough about this team. They really helped us get into the car we wanted,…read moredespite some issues on our end. I can see why they are always so busy, and I really like the way they do business. I'd send anyone there. Thank You Zach J and Team!

    Rosen Kia Milwaukee - Our new used car!!

    Rosen Kia Milwaukee

    (33 reviews)

    Oh car dealers, you evil bastards. Purchasing our last car was like pulling teeth. We were jerked…read morearound by several dealers and unimpressed with so many places. Dealing with Rosen Kia was a little different. The actually negotiation was great. The sales guy was awesome. He didn't BS us much. In all honestly, it didn't even feel like he cared or not to sell the car. Finishing the deal was a little hairy. The finance guy was a bit of an ass and we almost had to walk out to get the APR we were originally promised. But, when all was said and done we got the right car at the right price with good financing. (And just for the record, from my three stars for a car dealer is high. Most everyone else gets one. I hate car dealers)

    I am writing this review to warn others, especially if English is your second language. Do not…read moretrust their paperwork! ​I purchased a 2025 Sportage Hybrid here (my second car from them in 90 days). I trusted them when they said the car had 31 miles. I later found out through GPS data that the car had been driven over 100 miles more than disclosed. It was essentially a demo car sold as new. ​Worse, they used "Tied Selling" tactics in the finance room, forcing me to pay $467 for a service plan to get a rebate. I had to fight with Kia Finance for weeks to get that money back (which they finally refunded, proving the dealer was wrong). ​They also refused to fix a factory defect on my other car (X-Line), costing me nearly $500. I tried to resolve this privately with the owner, but they chose to ignore me. This is how they treat a repeat customer. Take your business elsewhere.

    Lake Chevrolet - autorepair - Updated October 2026

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