Do not trust or believe them or their sales team they are paid actors nothing more they wont let your own mechanic look before buying or after only their hand picked mechanic big red flag , there 100 point inspection check is a guy with a clip board not a mechanic , way to many mechanical problems with the car i bought there to even mention from day 1.. 3 major issues the first day and week with many many others to follow the first month so i paid $8,000 for a huge paper weight sitting in my garage ! Wouldn't trust them bottom line ..i do believe they fully knew the car had severe mechanical issues .. read more

I initially wrote a negative review but now I must report my faith in Diamond Jim's has been completely restored. They reimbursed me for my issue to my complete satisfaction after only a few days from my complaint Kudos to this dealership for doing the right thing! read more

Unexpectedly Surprised! Jim, aka Turk, the 2nd generation owner of Diamond Jim's is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here's my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim's in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn ... not a problem ... I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim's and met Jim ... the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking ... Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! Jim apologized for not giving me a full tank of gas (it was 1/2 full) ... I said, "Let me see, a full tank of gas or $2,000 worth new tires!!" He laughed and said the construction in front of his dealership prevented him from filling up the tank! He's a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida ... we drove the 1,430 miles in 28 hours and we don't plan on doing it again! I have been buying cars since the late 1970's and I have never had a better experience than I did with Jim at Diamond Jim's and I give them the highest recommendation possible!! read more

Vito at Diamond Jim's made getting a new car so easy and comfortable unlike a lot of other places. The atmosphere here is very laid back but still professional, you can tell they genuinely care about their customers. read more

Diamond Jim's has a salesman, Jim Addonis who we purchased a used truck from his private collection off the record. He swore his mechanic looked over the truck and it could literally drive to California. Well, a month later, an honest mechanic told us the truck was junk and had problems longer than his arm. We now have to junk it. If Diamond Jim hires sleazy car salespeople , why would I believe a word they say when their own read more

Diamond Jim Adventures: I had my Subaru for less than a week and was going up north for a house closing when every warning gauge lit up. Called Diamond Jim and they gave me the mechanic's address. Looked and looked for a door and called without a response. After a half hour, a beat down looking young man came out, no greeting. He did a diagnostic test and said "all good." I asked if it was OK for a 2 hour drive each way and he said "yes" but to bring it back next week. 15 minutes later, my new used 2011 Subaru Outback's radiator exploded into smoke on the highway. Every warning gauge was lit. I was able to pull off the freeway into a Mobil station and called Diamond Jim. They brought out a loaner. I wasn't screaming or freaking out on the salesman. I joked, "Does this thing run on lemonade?" Went to get my Subaru Outback from DJ after repairs. I put the loaner keys on her desk and said I was here to pick up my car. The Office "manager " rasped, "200 bucks." I was taken aback. "Really? For what?" "Your warranty says it." "Says what?" "It." "Can you be more specific?" Big sigh. "I can use big words, too. You have a co-pay. You're lucky that's all you have to pay." "Within a week the radiator blew on the highway and the car completely stopped. We could have been killed!" Shrugged shoulders. "I don't really care." "Can I get a list of the repairs that were done?" "No." "Why not?" "Don't want or have to" The salesman who sold me the car looked embarrassed and wanted to be a million miles away. "I can tell you the radiator was replaced " I wrote the check fuming. Office lady says, "I'm smarter than you. You're nothing but a manure salesman." Even though I'd paid cash, apparently had accessed my credit report and was referring to my old TruGreen job. She didn't know that I'm an award winning writer with more money in the bank and investments than she would see in a lifetime. I gave her the check and she whipped the keys at me. I could not believe it. I said, "1978 called and wants your fashion-sense back and I hope you get a prolapsed anus that matches your face!" The salesman went out with me apologizing quietly all the while. I could tell he's been through this experience countless times. I am so blown away by my treatment. It was so criminal, over the top and unnecessarily evil minded. Five days later I'm driving south to pick up a friend at the doctor when all of the warning lights came on again and smoke started emitting in furious clouds. Then the car immediately stopped. I got out and pushed my 2011 Subaru Outback to a side street. I called a tow truck and then called Diamond Jim to let them know what happened. Very calm but weary voice, "It's your favorite customer: Jeff Kerr. Guess what? The same thing happened again." "Hold on." I was transferred. Keep in mind, I didn't want them to touch my car. I wanted a trusted mechanic to give it a through going over and repair anything wrong with it. "You can push it all the way here if you want. I may or may not f'ing look at it. Whatever I feel like. I'm not nice." Not believing what I'm hearing. "Are you serious?" "Yeah, push your f'ing f***** ass Subaru here. I'll probably f'ing kill you with my.45 if I feel like it. I can do whatever I f'ing want. I know where you live. Maybe I'll kill your whole f'ing family." Is he insane? Drunk? Some combination? I've never heard of such behavior from a customer based business. "You ever pull a gun on me and I'll stick it right up your a** and pull the trigger." The insane threats went on until I hung up. Needless to say, keep away from Diamond Jim's. There are no diamonds. Just lemons, abuse and insanity. read more

I bought a used car from here, it's in good condition for 15 years old. The extended warranty was an extra $3000, but I added it seeing the age of the car. Turk Litiza seemed like a good salesman until I heard him say behind my back "let's see you act like a jigaboo (a racial slur). Just walked in the office and said it. Maybe that attitude got their truck stolen. I'd go elsewhere read more

We bought a vehicle that was well detailed and looking very clean. It was a cover up for a mechanical nightmare!!! I should have known better when I had to ask if the vehicle was in any accidents and nick checked car fax and said only a fender bender with no air bag deployed ..... that was just the beginning! I've put almost $5,000 into repairs into this 2010 Escalade I bought from them 7 months ago for $20,000! Buyers beware of their vehicles! Check their google reviews also!! read more

Only had car for 6 months before being forced to sell after having it become a money pit. Do yourself and your wallet a favor and go elsewhere. $2500 worth of repairs over 6 months after having a car that required $1000 over 4 years read more

I just bought a 2013 Cadillac SRX Luxury Edition from Will Lopez @ Diamond Jim's on South 27th Street. I had a fantastic experience!!! I actually went to 4 different dealerships before I decided to check Diamond Jim's out... Will's level of professionalism and the way he helped me through every aspect was absolutely leaps and bounds better than all of the other dealership's that I have dealt with in the past!!! I will definitely deal with them again!!! Was a great buying experience!!! Thank you!!! read more

I purchased a car (an Infiniti) from here about 3 years ago (no issues, everything went smooth) I recently traded the Infiniti in for a different vehicle at another dealership. Upon running the car fax report for the Infiniti, I was made aware that the car had been in a car accident that was never brought to my attention when purchasing the vehicle (nice surprise when going to trade in and not getting a whole lot back for a trade value) Fast forward to now; we filed the paperwork to get a return on our extended warranty for the Infiniti (filed in the middle of June) I called the warranty company to get a progress report on it, I was told that they had cut a check for the warranty and sent it to Diamond Jim's over a month ago and to contact the dealer directly. I have been calling and trying to speak to the "manager" for a week and am getting told everyday "she'll been in tomorrow" but tomorrow never seems to come and I am now getting told "she'll be in Monday" no one else seems to know what is going on and that the manager is aware of this issue and is working to resolve it.. I would love to know how she is aware of this, when she never seems to be in the office. I have been more than patient but I'm getting to the point where if I can't get an actual answer or resolution for this, I will seek legal action. At this point, it absolutely seems like my phone calls are being dismissed and they are just telling me all of this just to get me off the phone. read more

Came in looking for a college car - very kind and knowledgeable staff gave me a variety of suggestions! Got to test drive as many cars as needed, and everyone there is ready to answer your questions. The cars were of higher quality than other lots I had visited. Having an on-site mechanic is a plus as well. Would definitely recommend. read more

Traded my Harley for a 2008 Lexus with 40k miles. Took it to my mechanic and he said it was perfect. Dealt with Travis at their West Allis store; good guy, knowledgeable and easy to deal with. Would buy my next used car from them. read more