The service is amazing, and the staff is incredibly friendly! They'll have your clothes ready and…read moreneatly folded, and they'll pick them up at your convenience.

They are a very nice family who works very hard!!! I take my laundry in for wash and fold…read moreservice!!! I usually take it in late one day and it's ready early the next day. They ask about skin allergies and preferences as far as detergents and softener!!!! I took a break he load in this month and only pain $45!!! Such a great value to a bachelor!!!

I recently started working on this side of town and decided to give them a try, I dropped 2 suits…read moreand a dress off Monday afternoon. They said I could get Wed, but texted on Tuesday everything was ready early. I have never had that happen. I was very impressed when I went to pickup and the quality of service was great. The price was more than I expected but I did not ask in advance so - I posted a new price list in the picture section.

I am still angry after two months to the point of being unable to stay composed so Yelp it is…read more I'm also sad to do this because I previously would have given five stars. In late summer I had arranged an order for pick up on my scheduled day and the driver came earlier in the week. Honest mistake, we cheerfully arranged again for that Friday. On Friday my order is never picked up. I call about it, the driver was out for surgery prep and apologetic (completely understandable) and he sent the sub to come back. He did. My items are missing in the system including a vintage handbag I requested be repaired and cleaned plus a pair of leather leggings that I wanted the OUTSIDE LEG SEAMS reinforced as I noticed they popped loose in a few spots. Not outright tears, but when a seam comes slightly loose right before it gives. These will both be important later. I call and ask; scanning didn't work. The manager asked me to list my items to ensure they have it correct. I give him all of it including reiterating the strap repair on the bag and the seam repair on the leggings. I get the blouses and leggings back immediately. The handbag is missing in their system. It comes back multiple weeks (!) later. It was cleaned, but there was obviously no strap repair made. This gives me pause as it's been too warm for leather pants so I pick them up and immediately see the loose spots in the outside leg seams. I call and leave an upset but civilized message. Nothing was done that I had personally discussed with a live person AND I had put notes in their system for each item!! I get called back on Monday (msg left Saturday) and the manager says he for some reason thought I wanted the hems reinforced and just I guess blocked out the purse repair entirely. He offers to make it right on the house. Naively I thought it would be so I said sure. Again my items were gone for a month. When they returned, the leggings are now worse than before and basically unwearable. I have no clue what they could have done because I was extended clear multiple times I wanted the OUTSIDE LEG SEAMS fixed. How hard is that? Like what is going on they can't manage this? The purse had a spot damaged that is now popping off that wasn't before I sent it, too. They did the strap though so that's something. They also couldn't be bothered to give me a head's up about delays due to needing "special needles" even though they advertise themselves as handling handbags. I can't ever conceive of picking Brothers over any other shop. They cannot even follow basic requests or instructions.

The last 3 times I have been here, machines are clean, restroom is clean and staff are visible…read more Variety of machine size making it easy to do clothes as well as bedding/larger items.

I used to go to this place a lot. It has really gone downhill. I had not been here in a couple…read moremonths. It was stuff in the floor, they used to be very clean. And why do you get 4 mins of dryer for .25? That's insane!!! I won't be back.

Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

They did a fabulous job altering my dress. The lady came from the back and helped me decide what…read morewould look best. My dress had a lot of material to alter. She was very helpful and patient. It wasn't inexpensive but it was worth it.

5 Star Service...Highly Recommended. The Best very friendly and quick service....Family owned and…read moreoperated. Been using them for years with only the best service. If you have a difficult stain ask for Jin.

Been coming here for years. Took three items there. They ruined a $200 blazer that I dropped off…read more Did not take any accountablilty and only blamed the manufacturer for using color on the blazer. None of this was conveyed to me. They put the blazer in the middle of the clothes. It was not until I checked that they said something. Additionally, they broke the button off the other blazer and replaced it with a gold one. Not even the same type or color of button. They said NOTHING about any of this. Now they are not willing to reimburse for anything. DO NOT take your clothing here.

Awesome service and Excellent tailoring awesome staff I…read moredo recommend them for all your tailoring needs

Took a family member for alterations of some clothes- coming off creedmoor road ( this is the…read moreRaleigh location at Crabtree Valley Mall on the bottom floor) - making a left onto the parking deck and another left - following the pathway will put you right in front of the entrance- especially important for accessibility-this shop is across from KanKi. Then continue on until a parking space is available. There are accessible parking spaces steps away. The staff most courteous- I really take my hat off to the manager that took her time to explain the situation regarding the alterations needed and cost & respect shown There are a few chairs available for the accessible. The changing rooms adequate. Coming in- I was greeted with smiles. Not sure if all the team were English speaking but they were very kind and patient to my older family member and myself.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

Clean, fast, great staff, good music, safe & efficient. Highly recommend! 10 outta 10!read more

Great cleaners! Very professional and fantastic work. Would highly recommend! Job well done each…read moretime !

Very responsive, great customer service, house looks and smells awesome. Will recommend them to all…read moremy friends.

Regarding the tailoring, only--They do not have a tailor on site. If you know the exact…read moremeasurements for your alterations they have a tailor they send the garments out to. I have no insight about their cleaning service. The facility is nice, the staff member was pleasant. The parking in that area is terrible.

Very polite staff! Quick service and a great job. I was in and out very quickly. The time between…read moredrop off and pick up was very reasonable as well. I highly recommend their service.