Wow. Just, wow. I've been to many optometrists, none measure up to Laguna Coast. If you want the latest in eyewear and contacts, go here. If you want great, competitive prices, go here. If you want friendly, personalized service where they know you by name, go here. If you want your mind blown, go here. Let me give you some examples.
First, I had been having dry-eye issues for some time. I had visited three other optometrists without seeing much relief. And then Laguna Coast Optometry happened.
My girlfriend found Laguna Coast on Yelp, made an appointment, was seen within days, and came home raving. I made my own appointment shortly after. Days later, I walked in and met Mai - one of the most genuinely friendly persons on this planet. Without having to wait, Dr. Duong came out and introduced himself, and into his office I went. We had a friendly chat, he listened to everything I said, and he then followed through with a thorough, efficient, quick exam. After the exam Dr. Duong addressed how we might remedy my dry eyes - he informed me of daily-wear contacts and shared the price differences among the different brands. He then let me know that their store was one of a few that had recently received a new type of daily. Obviously the new ones had a higher price, but in order for me to make an informed decision he let me go home with trial boxes of two different types, one of which was the new type. Oh, and when I say they let me go home with some trial boxes, I mean that I was able to try each type for longer than I needed to make a decision. The result? I went with the newest ones, and I couldn't be happier with my decision - a year and a half later. That is, no more dry eye.
Second, when I recently spent a summer in New York, Mai was so helpful in making sure I was always in stock of my eye contacts. And they never once charged me for postage, even after I had offered to reimburse them.
And third, they have always worked with me to ensure that I have contacts when I need them, even if it means that they send me home with some trial pairs until my new ones get in. And when they have to order, they get here quick. Oh, and if you pay up front, they have it mailed directly to your house within days.
I've been a customer for almost two years now, and it'll be a sad, sad day when I move from Laguna Beach, not only because it's a great town, but also because I won't be able to frequent both Mai and Dr. Duong. I'm a starving, broke, sleep-deprived law student at the moment, and these friendly people have made at least one area of my life as easy as can be.
I don't Yelp, but when I do, it's because someone deserves it as much as Laguna Coast Optometry. read more