Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

Very nice hotel resort on the other side of Diamond Head. found a great rate to come with the…read morekiddos for a little Summer Vacay. nice change of pace from the hustle and bustle in Waikiki. The Kahala bills itself as a 5 star luxury stay. while there are definitely some 5 star attributes to this resort, it falls short of a full 5 star rating. we booked using the Chase Reserve promo which included some great benefits such as hotel credits, room upgrade on availability and early check-in/out opportunities. we arrived a little early, 1pm, but a room wasn't available. they were able to get us an upgrade, however. for a 3pm standard check-in we were only able to get a room at 220p. we booked a room for 4 people, but, they got us a King bed. we were offered 2 rollaways, or move to a double room the next day. we chose the prior. luckily, the room itself was pretty large and well appointed. the bathroom was also big, with dual sinks on opposite ends, a separate shower and tub and a MAGIC toilet! yes, a toilet with a warming seat, senses your rear approaching and lights up and rinses the inside of the bowl, all prior to being used! oh, and it's also got a bidet built in. i think that was the highlight of our room. the tv was conveniently on a retractable mount so could be adjusted as necessary. there was a good sized fridge as well as a Nespresso machine and complimentary water. The resort grounds were immaculate and aesthetically pleasing. the lobby/patio area gave off plantation vibes, similar to the Moana Surfrider. there are in-house dolphins that swim around the pond that guests can interact directly with in the water. there are multiple restaurants on property that range from casual, to buffet to fine dining. THE best part of the Kahala is it's pristine beach front location. just steps from the resort pool, Kahala beach was our favorite of this entire trip. as i mentioned, this was a nice break from Waikiki and this beach is the epitome of non-Waikiki. although it is a public beach, it was relatively peaceful and quiet. the surrounding neighborhood provides an element that is conducive to relaxation and calm. mama and i were able to sit on our complimentary beach loungers and just chill while the kiddos frolicked in and out of both the surf and the pool. the dudes attending to the beach/pool guests were awesome and always ready to help. while The Kahala provided us a great stay, there were a couple points of contention that kept it short of a 5 star resort. the wrought iron balcony railing's white paint didn't quite cover up the rusting going on underneath it. and the balcony dividers that provided perfect privacy from our neighbors, also had rust smattering it. i realize we're in a tropical climate and this is common, but, perhaps a 5 star resort would pay more attention to those details. another issue was trying to communicate with the front desk. we had a 50% success rate with trying to get ahold of someone on the phone. it should not be that difficult. the pool had the ubiquitous sludge that develops when sunblock and water and mass of humanity meet, but, the filtration system should be managing that a lot better. overall, we had a wonderful time at The Kahala. it's definitely worthy of a return visit, regardless of the 5 star shortcomings. we highly recommend this place.

The legendary beach front hotel in beautiful Waikiki celebrating its 125th anniversary in 2026. We…read morewere fortunate to celebrate USA 250 Independence Day here and it was AWESOME! The Banyan Wing is the original Victorian-era building which is listed on National Historic Registry and houses the main lobby and restaurant. The number of guests and visitor who circulate through this property daily is incredible. Including the Tower and Surfrider Wings, it has 791 rooms. Our Tower room had a great covered patio with incredible views of Waikiki and Diamond Head. We spent a lot of time on the patio watching the surfers, catamarans, and enjoying the island breeze. Our balcony was spectacular :o Our room was updated and very comfortable. I understand the owners completed a full renovation of all rooms in 2026. The beach bar is one of the best in the world. Cold cocktails, beer and wine. Good service. Great views! The drawbacks.... The pool is small and very crowded, especially for 791 rooms. With that said everyone in the pool was smiling and having fun. The beach is also pretty small for such a massive hotel. At high tide the hotel only has about 30 feet of beachfront and it is a public beach so it is crowded Rio style. For us this was not a drawback as we love Waikiki, the birthplace of Hawaiian surfing, and spend most of our time in the surf. Hawaii and Waikiki is one of the few places that completely lives us to the hype year after year and generation after generation. We can't wait to return. Aloha & Mahalo

After visiting and eating at this resort in years past, we were excited about the opportunity to…read moreactually stay here. So much history as shown throughout the resort especially on the second floor, but also the open Victorian architecture which presents a relaxing atmosphere. Our friends thought we were "rich" for being able to stay here but I don't recall the prices being too different than other hotels in the area. We also got a great offering through the American Express card. We arrived on island early afternoon and attempted to stay up as late as possible. However, we were given a room on the second floor of the historic side of the hotel where they host events on the patio area outside our room. While we were trying to sleep at 8-9pm, a festive wedding was going on with their DJ blasting music, people dancing, yelling, the DJ trying to motivate the audience, etc. It was not a fun night as my wife complained to the hotel staff about the noise interfering with our ability to sleep. It's not the fact the wedding was occuring, but rather the fact the hotel staff didn't let us know they were putting us next to the hotel night club of sorts. Hawaii is typically laid back and quiet, which this was not. The hotel staff sympathisized and mentioned the wedding would be finished by 10pm which it was, and tried to make things better. On day 3 around 4am, the hotel fire alarm sounded and advised everyone to vacate the building. When we vacated, we learned it was a false alarm. This was our last day at the Moana Surfrider which we assumed was a sign the resort wasn't meant to be a relaxing experience for us. The hotel has activities associated with the resort fee such as yoga, that we registered for. It was my first time doing yoga despite mention by my wife over the years to do it. I figured it would be a pleasant surprise for her if I signed us up, and it was a great class out on the same patio area as the wedding. I won't say it was fun for me, but it was an experience that we both enjoyed. The room itself was small which I assume is because it was part of the historic side of the hotel. There wasn't a balcony which we've come to appreciate especially in Hawaii to be able to go outside, view the water, and smell the air. Instead there was a window which we tried to orient ourselves in to get a picture of us with our welcome leis and Waikiki Beach in the background. Very challenging to appreciate a window as well as find space in the room to lay out two large suitcases without having to relocate furniture. The shower leaked water onto the bathroom floor as the cracks in the glass were not sealed so there was a constant wet towel on the floor. The bathroom in general didn't seem very modern considering the hotel had recently undergone years of modernization. Housekeeping was good and treated us well with towels and drinking water. I believe the Tower rooms of the hotel might be more modern and larger, as well as away from the event area of the hotel. I think we would look at other options in the future as we also spent a few days each during this trip at the Sheraton and The Royal Hawaiian which provided a much different experience in comparison.

Great stay Cheerful staff…read moreClean and neat hotel Recommend for an enjoyable holiday Thank you team Check in/out smooth

The location is hard to beat, right across from Waikiki Beach and within walking distance of…read morerestaurants, shopping and everything you'd want to do. The valet staff was friendly and efficient and everyone we interacted with was welcoming. Unfortunately, the room didn't match what I'd expect from a Hyatt Regency. There was a leaking bathroom faucet, a chipped sink, rust and water damage around the bathroom door, dark buildup around the shower fixture, heavily stained blackout curtains, visible dust and debris under the bed and dark spotting inside the bathroom vanity where clean towels were stored. The room also had numerous scuffs, patched walls and signs of deferred maintenance throughout. The location and staff saved the stay, but the condition of the room fell well below the standard I'd expect from this brand, especially at this price point.

I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

Extremely rude and unprofessional service coming from one of the male bartenders…read more I was accosted while coming out of the restroom , with him frantically asking if I paid the tab, treating me like some sort of criminal. The restroom is in the restaurant area. I never once left the restaurant throughout the entire evening. I was simply on my way to pick up my drink from the seating area and then head to the bar to pay. He told me I was "going the wrong way" when the way I was going would have led to me to the bar... The way this team handles tabs in this bar is abysmal. Right when I sat down, I was attempting to give my bartender my credit card to start a tab. They refused to accept my card and said don't worry about it, and that they'll take it after I'm done. I explicitly told the bartender that I was going over to the lawn right next to the bar (still in the restaurant area) to get a better view of the musical performance, drink in hand. They said go ahead. Nobody should be treated like this

It's a nice hotel! Automatic 5 stars because Duke's and Blue Note give amazing service. They are…read moreboth found inside this hotel, respectively. With Blue Note being on the first level and Duke's on the second. Blue Note has a great jazz club, chill, intimate vibe that is great for a night out if you have a favorite artist you want to see perform. Duke's has a great view of the ocean and it's always packed yet the service stays consistent and attentive. Overall a great place to stay, but just as great of a place to visit as well!

This is my 2nd time staying in Waikiki. We wanted a beach front hotel so we decided on Outrigger…read moreReef for a full week. To start off, I'd give the resort a solid 4/5, no more, no less. The location? It's great because it is literally beach front; however, it is on the southern most edge part of that beach area. This means that the beach right outside is jam packed with tourists coming and going and you would have to walk a decent ways up the beach to find a spot. Regardless, a beach front is a beach front so it's nice to get down there quick and enjoy the beach. The hotel is in a great spot in Waikiki because there are tons and tons of shopping stores and food areas within a 15 minute walk so you never really have to drive out. Monkey Pod restaurant down below has great reviews and is delicious, but I personally think their menu is quite small. They also have a pool side bar/cafe that serves drinks, snacks, and meals and is a secondary pool-side restaurant. They play music down there every night. It's very calm, quaint, and peaceful to enjoy a night in the hotel. Unfortunately, the prices of their drinks are ridiculously overpriced. $17 for a Mai Thai not including tip. Insane. The room? I would say pretty average for any decent hotel. It was clean, the bed was good, the pillows were nice and big. The balcony is small, but can sit two people to enjoy the outside. The down side is the rooms of the two towers of the hotel face each other. So you don't get a beach front view unless you pay the big extra for those rooms. My biggest gripe about the room was the shower. The whole 7 days the water would change from warm, hot, very hot, rinse and repeat every few seconds. The price? Very expensive, but that's the price you pay for a beach front hotel PLUS it being on Waikiki beach. There's probably not big deals/sales unless you buy it through Costco Travel which is what I did which saves you probably a couple hundred at the very least. Valet is automatically included which is another 60 per night (not including whatever few bucks you tip them whenever you go out) so this would easily rack up your bill. I'd say the closest free parking is at least a 20 minute walk one way. Despite my rating the hotel a 4/5, would I recommend this spot? It depends. If you are a newcomer to Oahu and want to experience the casual, tourist experience of Oahu, want that beach front hotel, and have the cash, I would recommend this. If you are not a newcomer, there are many other hotels that will suit many other tastes. And honestly, staying at any other hotel outside of Waikiki is probably best if you want to really save on money and see better beaches.

Good stay. Amazing staff that greeted us and gave us a tour of the hotel. Went for my birthday and…read moreit was an unforgettable experience!

Truly 5 stars! We stayed here for a night this summer for a…read morestaycation and it was a great experience besides our room being near the elevator. We had requested early check in since we wanted a room for my son to nap in right after we went to the pool that morning and when we went to check in, the room was already ready. At check in, we were welcomed with welcome drinks. We went up to our room where there was a nice view of the ocean. Service was top notch from the valet to housekeeping to the pool people. My kids loved the pool, especially the slide. We definitely will be back again.

The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

Let me first start off by saying- I have stayed at this hotel a total of 3 times. This most recent…read morebeing an absolute painful, stressful, and frustrating stay. I worked incredibly hard to bring my family to Hawaii, and I am extremely disappointed that so much of our time at Hilton Hawaiian Village was spent dealing with problems that should never have become our responsibility. Over three nights, we experienced two separate water leaks and repeated hot-water issues. These weren't minor inconveniences--they significantly disrupted our family vacation. The worst night, I slept approximately two hours. With water leaking into our room, I chose to stay awake and deal with the situation myself because I didn't want maintenance repeatedly coming into the room and waking my 1-year-old and 3-year-old children. Instead of resting and enjoying the next day with my family, I was exhausted because I had essentially spent the night protecting my children's sleep while dealing with the hotel's maintenance problem. That is unacceptable at a resort of this caliber. Management eventually provided compensation, and I appreciate that they acknowledged the situation. However, I absolutely do not believe the compensation matched the severity of what we experienced. I didn't work all year and spend thousands of dollars bringing my family to Hawaii to spend a significant portion of our vacation calling guest services, dealing with leaks, worrying about hot water, and effectively helping manage Hilton's property. Money can be refunded. Vacation time with my children cannot. For the price and reputation of this resort, our experience fell dramatically below what any family should reasonably expect.

Mahalo for the great and understanding customer service…read more Just a couple of sleep deprived parents trying to plan a break when my husband booked the wrong dates, for the wrong length of time. It was outside the 24 hour cancellation window but their concierge was so understanding Thank you

Great customer service from all staff members! Great…read morelocation! Steps from restaurants, shops and the Waikiki Monday Night Market! Great, spacious room! Amazing views! Delicious breakfast! The reason for the 4 stars: Embassy Suites is known for their free breakfast and evening specials. Unfortunately the evening specials' drinks are very limited and of low quality (alcohol). The snacks are tasteless. Why are the chips and pretzels disgusting?!?! Thankfully, there are many food/beverage options nearby. We stayed in the Hula Tower which was convenient to the pool and breakfast area. We valeted a car which was bout $60 per day and had in and out privileges. The valet staff was always kind and gracious. My child enjoyed the pool and made friends in the pool. Great stay and will definitely recommend! Tip: Read the entire handout that you get when you check in. There are yoga classes, discounts, etc. that are available to you.

A new favorite hotel in Waikiki. The view is gorgeous, the amenities are top notch, and everything…read moreabout our experience made us feel as though we were expected to return some day, which we will. One of the important standards I look for in a hotel stay, is a focus on supporting locals. For me, if there's a Starbucks in the lobby, then I'm already disappointed. This hotel has one of my favorite local chain cafes, Honolulu Coffee Company. The only local café that has consistently made perfect crema foe decades. Starbucks baristas are not trained for this. The hotel also has restaurants with lots of local flavor. The sushi buffet is amazing but difficult to get a reservation on the weekends. 100 Sails also has a buffet though ordering ala cart seemed like the best choice for us. Best place to view the Friday fireworks. Our only disappointment was how much street noise we could hear throughout the night, even though we were on the 28th floor.

We stayed at this establishment for 5 nights. It is located right next to Waikiki Beach and walking…read moredistance to Ala Moana mall. This hotel has two towers. We stayed at the Diamond Tower and since we requested to be on a high floor, we were given the 30th floor; which was great! The room was clean and spacious. It was unfortunate that rooms don't have balconies. Views were awesome. We had a rental car, so we had to pay the daily $45 parking fee for self-park. Staff do work slow though... there were times where we had to wait a long time for the front desk staff. Overall, we had a good time here at this Hotel.

Hilton Grand Vacations Hokulani is our favorite hotel in Waikiki! It's consistently clean,…read morewelcoming, and very kid-friendly, which makes it an easy choice for our family. Room is spacious with a living room area that divides the sleeping room. Bathroom is twice as big compared to other hotels. The location is also excellent right in the center of Waikiki and within easy walking distance of so many great food options, shops, and attractions. The rooftop pool and hot tub are a nice bonus and a relaxing place to unwind after a day out. The gym is well maintained and has weights, a Peloton, one treadmill, an exercise bike, and two ellipticals. My only wish is that the gym was larger and had a wider variety of exercise equipment. Overall, Hokulani is a comfortable, convenient, family-friendly place to stay, and we always look forward to coming back. Pro tip: you can only ask for a later checkout the day of at 6:00AM. I wish I would have known sooner. Checkout is 10:00AM, late checkout is an hour later at 11:00AM. The receptionist told us all the checkout spots were taken, but was nice enough to let us stay till 10:30AM.

Booked a night here for my BFF Christmas party. Check in was friendly and fast but it's late at…read more4pm. And check out is early at 10am....ehhh. Parking is valet only at $50. Great location! Royal Hawaiian shopping center is right across the street, and so many shops and restaurants are right downstairs from this hotel. You can't beat this location. The room was amazing. I booked the 2 doubles suite. The room has a great galley kitchen with all utensils, glasses, plates, full fridge with ice maker, microwave, etc. The bathroom is so huge and luxurious, separate tub and shower and bidet. My room had NO view, basically looking at another building. I was On the 7th floor. The rooftop pool is spacious and I liked the plunge pool and spa. The bar was closed which was disappointing. For the price and the room details I would definitely stay again.