July 9, 2026 I hate leaving bad reviews so much that I…read moreactually go back and delete them at later dates to not jeopardize anyone's livelihood or reputation, but this one will, hopefully, be immortalized. The first thing you need to know is that this establishment does not have a standardized list of services or prices anywhere online or in their shop. I first went to them on June 22 to have five dresses dry cleaned (quoted $79.45), one blazer dry cleaned and shortened (quoted $52.95), and one dress' zipper repaired as well as have it dry cleaned (quoted $52.99 or $29.99 depending on if the existing zipper was salvageable or needed to be replaced). The prices seemed a bit steep to me, so I told the woman at the desk, Eden, that I would shop around for a cleaner and maybe return. I decided that paying for convenience was worth it and returned on July 8 due to Barr's close proximity to my workplace. This time, I dropped off two dresses for dry cleaning/stain removal (paid $29.98), one dress to just have the zipper repaired (paid $28), and two blazers to just have shortened (paid $50 each). When I got to work, I realized that I was paying almost the exact same amount to simply have a blazer altered that I was quoted for an alteration AND dry cleaning a couple of weeks ago. I called to inquire about this and was given the runaround. A man who I suppose is the manager initially said that he did not know why the pricing was what it was then told me that it was perhaps due to some promotion going on. I asked how much the promotion was to result in the pricing nearly being equivalent, and he said 10% which still doesn't make sense. I told him so, then, presumably due to being tired of speaking with me, he told me that I could come pick up my items and receive a refund which worked perfectly fine with me. While picking up my items, Eden told me that the refund had to be processed through an accountant and that the man I spoke to before was not in at the moment to discuss things further. After getting in contact with him, he told me that the refund had been initiated and to text them my email address to receive proof of this via email. As of the afternoon of July 9, I have still not received an actual refund, confirmation of a refund, or any specific timeline for the processing of my refund. I called Barr this morning after they ignored my texts and got an AI assistant for the first time since trying to resolve this matter, so it seems I'll just be disputing these charges with my bank. These business practices are egregious, and I can only imagine how many others have been charged on a whim but did not realize and thus could not rectify matters. I cannot recommend Barr Cleaners any less. UPDATE (July 10, 2026): Barr Cleaners said they issued a refund this morning and requested my email to send me a refund receipt. I will update this review a final time when I receive the receipt. UPDATE (July 10, 2026): I received confirmation of a refund via email this afternoon. I'm glad to have this matter finally resolved, but my original rating still stands.

I took my puffer vest to get cleaned her after two small stains, when I picked it up I was…read morehorrified. Not only were the stains still there, there was two more stains and they STAPLED their papers to the hood of the vest leaving holes in the hood. They also stapled another paper to the coat hook inside and claimed they do this all the time, zero logic. I left a review, received a call that I would receive a refund and they would pay for the $300 vest. Of course neither happened so here I am.

This place is owned by a wonderful couple and they are always so sweet!…read more Ive gotten all my bridesmaid dresses altered and they all turned out wonderfully and on time. I also own so many silk tops and they always make sure they give special attention to my delicate items and I love that! Definitely give them a try if you are in need of dry cleaning :)

I discovered my new favorite cleaners within three blocks of my residence…read more I had passed Penn Cleaners countless times but had not considered them until today when I lost a button on my favorite Barbour jacket. I expected to have to leave my jacket and return days later. To my utter delight, James took a quick look at the jacket and advised that it may require a patch to preserve my valued garnet. James carefully re-examined my jacket and repaired it on the spot. As I inquired about the charge for the repair and expeditious service, James quickly replied that the repair was a "Thanksgiving gift." As I insisted further, James politely declined to accept any payment. Whilst this repair seemed rather routine, I was immediately impressed by Penn Cleaners' commitment to customer servic. As I waited for my repair, I observed that the other customers knew James by name and appreciated the efficiency with which he located their items. .I am now a Penn Cleaners customer as well.

Very disappointed. I sent them a few loads of wash and fold, mostly sheets and towels while my…read morewasher/dryer are being replaced. All the items came back with a funky odor, mildew. Really gross. Had to either air everything out or send to someone else. Must not clean machines well. Would not recommend. Yuck.

Best wash/ fold service I have ever experienced ! Highly recommend them if you are looking for high…read morequality and timely service ! Thank you again , Moms Laundry , you got a costumer for life !

I've been using these cleaners since 2009. It is owned by a wonderful couple who run a great…read morebusiness. They take good care of your items!

Very overpriced, with no self-park alternative. I can't…read morerecommend a valet when there is no other option.

Excellent door-to-door service and communication via text messages through the whole process.read more

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!

Quick and easy peasy. Dropped off a bag of dirty laundry. Picked up a bag of clean folded clothes…read more No fuss. Thank you.

There was a black spot on my light blue suit jacket that I told them to try to fix. They gave it…read moreback to me, charged me, and only after that did I look and see that the spot was still there. I had to go back in before they even explained to me that there was nothing they could do. Still charged me for it though and were just going to let me find out on my own that they couldn't fix it I guess? Being unable to help is understandable, but neglecting to even let me know what was going on is something else.

Very convenient. A bit pricey but understandable given its location. They do a good job with…read morealterations as well

Great dry cleaner! I've gone here 5-6 times. Their prices are low and the manager is kind. I've dry…read morecleaned my and friends' cashmere sweaters, blazers, and silk dresses here. Yet to have a bad experiences. Highly recommend! I think contrary to restaurants, people don't have the incentive to post good reviews for dry-cleaners. In restaurants, you have a delicious and memorable meal, so you want to post something nice to capture the moment and share the joy. With dry cleaners, you expect that your clothes will come out nice and clean. If that happens - voila - you're done. You're content. So, most people will only review a dry cleaner when something goes wrong. I'm the usual, Jo Shmo, fellow bureaucrat spreading love for a small business doing a great job. Thanks and I look forward to my next visit.

Amazing service and care. Great attention to detail. Quick turnaround and very reasonably priced…read more We love our dry cleaner!

No idea why it says this place is closed, it's not! I just went there and had a great experience,…read morethey are very friendly and do a great job for a great price.

They only take cash or check, and they charge more to dry clean women's shirts than men's, although…read morethat's an industry wide problem. I'd probably go elsewhere if this weren't so close. For now it's fine for the occasional time I need to clean a nice dress or blazer. Also I had a great experience with them fixing some eyelet that had ripped on a pair of shorts. You can't even tell and it's held up for a year now. However, when I brought in the same exact type of rip on an eyelet skirt, a different woman just said "too hard." Hmm...

I always had wanted to try out this local service out. I arrived in the afternoon to have my…read moretrousers shortened. I tried on my trousers and she marked it with a pin where it should be shortened. 2 days later I am a happy customer with my new pants shortened where I wanted to be. Will be going back for more alterations and perhaps dry cleaning.

$4.50 will get you two all beef hot dogs, a bag of chips and a cold can of soda. Cheapest eat in…read morethe area! Located right outside the entrance to Columbia Plaza. The vendor is meticulous and attentive. A buddy of mine bought me lunch here one day. It was great. I got my hot dogs with EVERYTHING including the cooked onions. I selected my bag of sour cream and onion chips and told the vendor that I wanted a Coke. He took my bag of chips and put it in the bag. Then, digging down into the icebox inside the cart, he grabbed a cold Coke, which he wrapped with napkins before putting in my bag. Upon delivering $9 to the vendor, we then went into Columbia Plaza and sat at one of the picnic tables for our dogs. Another day, I reciprocated on the dog deal. Still $4.50. Still hot doggityness. I have been back since. These dogs even satisfy those who are sensitive to cart food (not me). In name brand sodas, I have moved on to Fanta. I love orange soda! Oh, and, the tip "jar" is a plastic cup right by the window of the cart. Hey, whadda want? Sure, it's a hot dog cart. This is not haute cuisine. It's the hot dog special!

I'd say I'd give Columbia Plaza a solid 3.5 stars. I'm sort of shocked this place is still in its…read morecurrent look given how it seems like everything in DC regardless of neighborhood if it looks old and worn its either torn down or given a total overhaul. Coming here gave me a flashback to my early childhood in the late 70s. I think my mom used to get her hair done here back in the day. Overall its not bad its just sort of blah looking. What it does have going for it is a nice open outdoor space in the middle of the shops there. Granted if you're not going for something specific (i.e. Segway or bike tour) the only other likely reason you might come by is 1. if you live nearby, or 2. if you work nearby.