July 9, 2026 I hate leaving bad reviews so much that I…read moreactually go back and delete them at later dates to not jeopardize anyone's livelihood or reputation, but this one will, hopefully, be immortalized. The first thing you need to know is that this establishment does not have a standardized list of services or prices anywhere online or in their shop. I first went to them on June 22 to have five dresses dry cleaned (quoted $79.45), one blazer dry cleaned and shortened (quoted $52.95), and one dress' zipper repaired as well as have it dry cleaned (quoted $52.99 or $29.99 depending on if the existing zipper was salvageable or needed to be replaced). The prices seemed a bit steep to me, so I told the woman at the desk, Eden, that I would shop around for a cleaner and maybe return. I decided that paying for convenience was worth it and returned on July 8 due to Barr's close proximity to my workplace. This time, I dropped off two dresses for dry cleaning/stain removal (paid $29.98), one dress to just have the zipper repaired (paid $28), and two blazers to just have shortened (paid $50 each). When I got to work, I realized that I was paying almost the exact same amount to simply have a blazer altered that I was quoted for an alteration AND dry cleaning a couple of weeks ago. I called to inquire about this and was given the runaround. A man who I suppose is the manager initially said that he did not know why the pricing was what it was then told me that it was perhaps due to some promotion going on. I asked how much the promotion was to result in the pricing nearly being equivalent, and he said 10% which still doesn't make sense. I told him so, then, presumably due to being tired of speaking with me, he told me that I could come pick up my items and receive a refund which worked perfectly fine with me. While picking up my items, Eden told me that the refund had to be processed through an accountant and that the man I spoke to before was not in at the moment to discuss things further. After getting in contact with him, he told me that the refund had been initiated and to text them my email address to receive proof of this via email. As of the afternoon of July 9, I have still not received an actual refund, confirmation of a refund, or any specific timeline for the processing of my refund. I called Barr this morning after they ignored my texts and got an AI assistant for the first time since trying to resolve this matter, so it seems I'll just be disputing these charges with my bank. These business practices are egregious, and I can only imagine how many others have been charged on a whim but did not realize and thus could not rectify matters. I cannot recommend Barr Cleaners any less. UPDATE (July 10, 2026): Barr Cleaners said they issued a refund this morning and requested my email to send me a refund receipt. I will update this review a final time when I receive the receipt. UPDATE (July 10, 2026): I received confirmation of a refund via email this afternoon. I'm glad to have this matter finally resolved, but my original rating still stands.

I took my puffer vest to get cleaned her after two small stains, when I picked it up I was…read morehorrified. Not only were the stains still there, there was two more stains and they STAPLED their papers to the hood of the vest leaving holes in the hood. They also stapled another paper to the coat hook inside and claimed they do this all the time, zero logic. I left a review, received a call that I would receive a refund and they would pay for the $300 vest. Of course neither happened so here I am.

This place is owned by a wonderful couple and they are always so sweet!…read more Ive gotten all my bridesmaid dresses altered and they all turned out wonderfully and on time. I also own so many silk tops and they always make sure they give special attention to my delicate items and I love that! Definitely give them a try if you are in need of dry cleaning :)

I discovered my new favorite cleaners within three blocks of my residence…read more I had passed Penn Cleaners countless times but had not considered them until today when I lost a button on my favorite Barbour jacket. I expected to have to leave my jacket and return days later. To my utter delight, James took a quick look at the jacket and advised that it may require a patch to preserve my valued garnet. James carefully re-examined my jacket and repaired it on the spot. As I inquired about the charge for the repair and expeditious service, James quickly replied that the repair was a "Thanksgiving gift." As I insisted further, James politely declined to accept any payment. Whilst this repair seemed rather routine, I was immediately impressed by Penn Cleaners' commitment to customer servic. As I waited for my repair, I observed that the other customers knew James by name and appreciated the efficiency with which he located their items. .I am now a Penn Cleaners customer as well.

Fantastic customer service. Exceptional cleaning and alterations. Perfectly afforable.read more

I am new to the neighborhood and went to Georgetown Valet for my tailoring of a satin maxi skirt,…read moredress pants, and a white lace dress. After trying everything on and getting pinned to exactly where I wanted hemmed, that's exactly how the results were!! They were so accurate and even ironed my clothes for me, and cannot recommend this shop more!!

The ladies here are very friendly and professional. I had to get two items fitted because it was a…read morebit long (pants) and also because I lost so much weight (vest). They were able to finish my items within 1-3 days. The price was reasonable. I'd come back to this place for more alterations.

I cannot overstate how frustrating and disappointing this experience was. I paid $85 to have a…read moredress taken in, only to pick it up the day of my engagement party and find that it did not fit the way it had when it was originally pinned. Completely unacceptable--tailoring should be precise, and this was anything but. What truly pushed this from frustrating to outrageous was the response when I tried to address it. The manager told me, verbatim, that she "did not care" that this was for my engagement party. No accountability--just blatant indifference. It's one thing to make a mistake. It's another to show zero regard for your customer, especially when you've impacted an important, time-sensitive event. I trusted them with something meaningful and was left scrambling at the last minute with a dress that didn't fit and a business that couldn't care less. Take your money somewhere that values both quality and basic human decency.

I highly recommend this dry cleaner. Saul and the team at Swift are always friendly, helpful, and…read moreprofessional. I've taken everything from embroidered/formal dresses to wool winter coats, and I'm always pleased with the results. My clothes are returned without a trace of lint....or dog hair, which I know is time consuming to remove. The turnaround time is super short and they can clean things faster if you need something rushed. I'm happy to be able to support this fantastic local business.

We've used them for dry cleaning for years, great prices and great service. Recently, I went into…read moreswift cleaners to get some alterations on my wedding dress VERY last minute (7 days before my wedding). The staff were incredible helpful and promised a quick turn around. They had the dress ready over 24 hours before they said it would be. It was perfect and the alterations were so well done. The dress was perfectly pressed as well. I am so grateful to have them in my neighborhood!

Price gauging, poor service, complete incompetence. I sent in a set of sheets, a few skirts and…read moretops for dry cleaning. I was charged "special handling" for all the sheets because they are apparently incapable of washing standard cotton sheets without "damaging them" despite pricing being on website and app with no asterisks. i also asked to have a zipper repaired on a skirt. They charged a 25 dollar sewing fee and 45 dollar alterations fee which they still have been unable or UNWILLING to explain the difference between. Finally, the customer service is abysmal. They don't send notices of arrival time as advertised and when I called about the charges on my order, the representative I was forced to endure was poorly trained and couldn't have been less interested in hearing the specifics of my questions. I won't make the mistake of using them again.

We have become dependent on the High Quality Attentiveness that Press Cleaners offers. We are on…read moredisability and we don't know how we would get along without somebody literally coming to our home to help with good hygiene and cleanliness! A true necessity for AMERICANS WITH DISABILITIES, woundedwarriors.org. Thanks SO MUCH!

Very disappointed. I sent them a few loads of wash and fold, mostly sheets and towels while my…read morewasher/dryer are being replaced. All the items came back with a funky odor, mildew. Really gross. Had to either air everything out or send to someone else. Must not clean machines well. Would not recommend. Yuck.

Best wash/ fold service I have ever experienced ! Highly recommend them if you are looking for high…read morequality and timely service ! Thank you again , Moms Laundry , you got a costumer for life !

Quick and easy peasy. Dropped off a bag of dirty laundry. Picked up a bag of clean folded clothes…read more No fuss. Thank you.

What I originally thought was a credible Drycleaners, turned out to be a flop. Inquiring with…read moremanagement, I asked about having a custom linen shirt to be drycleaned, as I was concerned about the chemicals ruining. I was informed that no "special instructions could be made" regarding cleaning. I later left my custom linen shirt (and custom) black denim jeans to be cleaned. Needless to say, both items were completely ruined! The shirt and jeans shrunk 1-2 sizes & were discolored. Management seemed completely clueless & even recommended sending back to their contracting plant, that "REFUSED" to accept accountability!! Management offered me a "measly" $100 in compensation, which i accepted, as I no longer wanted to deal with them. If you have "any" high end garments, I would highly recommend you finding a more reputable drycleaners. I am completely pissed, now having to have my tailors replace these items.

Very convenient. A bit pricey but understandable given its location. They do a good job with…read morealterations as well

Great dry cleaner! I've gone here 5-6 times. Their prices are low and the manager is kind. I've dry…read morecleaned my and friends' cashmere sweaters, blazers, and silk dresses here. Yet to have a bad experiences. Highly recommend! I think contrary to restaurants, people don't have the incentive to post good reviews for dry-cleaners. In restaurants, you have a delicious and memorable meal, so you want to post something nice to capture the moment and share the joy. With dry cleaners, you expect that your clothes will come out nice and clean. If that happens - voila - you're done. You're content. So, most people will only review a dry cleaner when something goes wrong. I'm the usual, Jo Shmo, fellow bureaucrat spreading love for a small business doing a great job. Thanks and I look forward to my next visit.

Had 5 suits cleaned Hemmed the pants on one…read more Had a stain on one laid they did 50% job with and took back to redo complimentary. Picking up today will report back if the outcome is unsatisfactory. Next time the cleaning person should do 100% of the job. Ppl are nice and efficient

Their seamstress is an absolute miracle worker!…read more To give you some background, We had all ordered bridesmaids dresses from China cause they were cheap but they only came in a size 4. Everyone else was already a 4 but I'm a size 8, 6 on good days and if I didn't eat dinner the night before lol. Anyways it's always easier to get a dress taken in than let out cause you can't make extra cloth magically appear....but they did. They some how were able to find extra cloth from within the dress and made it into a size 6 dress! All with no visible signs or even seams! They literally made 4 inches of material appear and I was able to zip up my dress! All for under 70 dollars and they were able to turn it around in a week. Amazing.