Unreliable late rude on the phone while driving i will never use them again I will be using…read moreElectric Taxi from now on

We've been relying on Oceanside Taxi to get us around while my car is getting worked on. The…read moredrivers are so friendly and they've been really helpful to us. My sister-in-law and I are both handicapped and the drivers have all been so good to us. I highly recommend this company!!

Great service in my ride to NRGH. Driver was friendly, courteous and efficient. He was on time &…read moreprebooking worked really well. Thanks ac.

I feel the need to share our experience with AC Taxi on November 4th, 2022. Our family required a…read morevan as we were travelling with five passengers to Departure Bay for a 10:40 ferry. We called AC Taxi at 8:01AM to request a van to attend our address at 9:30AM. At 9:40, we called in to AC Taxi to check the ETA of our requested van. The dispatcher mentioned that the cab was another 10-15 minutes away. We expressed to the dispatcher to please let the driver know of our need for urgency as we had a ferry to catch. The dispatcher confirmed that the driver has been notified of this and would be there ASAP. Upon our driver's arrival, the driver leisurely exited his vehicle and walked to the back of the van. No greeting was made, just a lackadaisical demeanour that emulated the company's scheduling organization. Then after arranging the seats for our trip, the driver stood to the side of the vehicle and re-entered his leisure state. My family loaded our luggage ourself, our driver daydreaming; almost seeming as though he was attempting to show his disinterest in our urgency. It was obvious the lack of empathy and service in our driver. Upon our arrival, our driver continued his status quo. Allowing us to open the lift gate and remove our luggage. In terms of reliability, AC Taxi has proven to be untrustworthy. If you need to arrive at a location at a specific time, find other arrangements. Very disappointed in this experience as a whole.

Dorian was awesome! Not only did he gives us a quick ride to the Lime Kiln State Park, he gave us…read moreall kinds of tips and was very friendly. The fare was very fair and Dorian generously returned to get us when my mom changed her mind about our drop off. Dorian is the best!

Used this cab for service to and from a well known restaurant on SJ Island. Quick response and kind…read moreservice. Thanks!

Can't begin to say how helpful this company was. My son was stuck in Duncan without ID or a phone,…read moreso I needed to get him home to Vancouver. Dan helped out by setting up a remote e-transfer, getting my kid to the ferry on time, and ensuring the transfer amount was enough for a walk-on ferry fare and a meal. So helpful in a tough situation. Would recommend 100%!!! The world needs more companies like this, and more people like Dan.

From the owner: Taxi available in Duncan and surrounding area. Available for service 24 Hours a day, 7 days a weekread more

Called and made a reservation the day prior for a 5am taxi to catch the 5:40 ferry…read more NO TAXI!!!, NO call to say they were late or not coming. NO call or text or email to appologise for not showing up or ruining our plans!! Bob's taxi new owner is not the same dependable service as the old owner, they have kept the Bob's taxi name and reputation which will run out soon!!! Use someone else!!

Very disappointed!! I am on crutches. And we called at 5:40 for a ride to catch at our 6:30 ferry…read more Bob said no problem. Came up to wait for Bob heard a very loud man calling for a taxi. Bob got here at 6:20. And let the very loud man have his cab. So he was late rude. And caused us to miss our ferry. Because he said it was hectic. Ridiculous!!! Don't over book your self. And then leave the people who called you first

It's so nice to be able to go out and have some drinks and know that we and the car get home…read moresafely. Great service from the drivers they are talkative. And good value too. AWESOME!

From the owner: We drive you AND your car home safely when you can't! Had a couple of drinks? No problem. Our…read moreexperienced (no N's) professional drivers will safely take you home in the comfort of your own car! You are safe! Your car is safe! And it's often cheaper than a cab--and your car is home in your driveway when you wake the next day! It's a total win!

Today was my first time calling Duncan taxi to set up a ride for my son. I wish I had seen the…read morereviews to know it was not a highly regarded company in Duncan. The dispatcher was so incredibly rude and impatient. He did not take the full information he needed about pick up location. He said the driver would phone to get directions but he did not take the phone number of my son. When I pointed this out, he was annoyed with me for taking up so much time. Truly the conversation was not more than 90 seconds at best and he spoke fast with an accent so was hard to understand. I do not recommend this company and will never use them again. Apparently they are too busy to care about customer service.

What a nice opportunity to be able to call a taxi and have it show up on time. Super lovely, kind,…read moreand got me home safely. Duncan is in desperate need of reliable taxi services so we can enjoy dinner, a couple glasses of wine, and know we have a safe ride home. Thank you to DAVINDER PAL SINGH for being there tonight -- truly appreciated. Roby

One of their drivers was an absolute gem. Then they left me waiting 45 minutes and only then said…read morethey'd send a cab. I had booked the night before. Never again.

Never knew reserving a taxi was so complicated. I provide all information by email in advance, so…read morethat I have a written confirmation for all my travel, accommodation, meeting sites, etc. I get a response back without pick-up times, but told to call. Why bother with email if you have to call too? So I call. The person at the other end of the line says that her boss responded at 10:30 pm, and the boss also has 10 million other things to do, so this is 'a courtesy'. Not true. I put my original request in earlier that day and received the first response by 8:30 p.m. Nanaimo Yellow Cab treats you as if they are doing you are favor.

I hired Orcas Island Taxi to shuttle my partner and I to a friend's wedding venue in town. Cindy,…read moreour driver, spent the entire trip from the ferry terminal to the wedding venue sharing unsolicited and cruel, homophobic opinions ranging from "lesbians kidnap babies from straight couples because they can't have any of their own" to violent comments about trans people that I don't feel comfortable sharing on a public forum. Not only did my wife and I (we are a same-sex couple) feel verbally attacked and belittled, we also felt physically unsafe in an unfamiliar place at night in the car of a woman who, upon finding out we were queer, decided to launch into a hateful diatribe. My heart was beating out of my chest until the moment we climbed out of the van. If you are looking for transportation on Orcas Island I urge you to avoid this company at all costs.

Took us to and from the ferry port and was very personable and helpful. Was also very fair with the…read morecost of our fares. Would absolutely recommend

Responsive, clear communication, On Time, clean, nice SUV and great personality. Thanks for the…read moreride this morning & working with my late ferry needs

Nice guys! We got four rides from San Juan Taxi while we were visiting. They were always on time,…read morefriendly, and courteous. Call ahead, because they are very busy. Apparently there are only 6 taxis on the island, after a few of the other companies went out of business during the pandemic. The prices are steep, but fair given the situation. So, think of it like a taxi cab ride in Manhattan.