Posting same review here because had same fantastic service both ways!!…read more I don't know quite why people seem to dislike this ferry service so much...we absolutely loved every minute of our experience to and from Nanaimo - Horseshoe bay! Both ferries left within 5 minutes of scheduled leaving time. They loaded exactly when they said they would and despite waiting 1 hour the way to Vancouver Island...the way back we made the ferry exactly on time and loaded straight away. Despite having our pooch Irie with us and being confined to car dock 4 we absolutely adored the view and thoroughly enjoyed walking around to all angles of the ship stickin our heads out the open large windows with the cold ocean air spraying our faces. The only annoying thing is the ship's movement sometimes caused some very sensitive car alarms to continuously go off kinda breaking the peaceful sea voyage but other than that spectacular friendly amazing service! Thanx for showing us Quebecers a spectacular view!

What can you say. This is a service that runs between the mainland of vancouver and the outlying…read moreislands. They can be very busy, and you should where at all possible to make reservations in advance.

I like this port. Duke Point (Nanaimo) is less busy compared to Victoria. On top, the ride is also…read moresmoother. Pickup is less chaotic. On the ferry to and from Nanaimo, you can get white spot food which is nice. Plenty of parking at this port.

Ferry from Nanaimo to Vancouver [British Columbia]…read more We booked a reservation for an early departure to guarantee a spot in the ferry. Sailings depart from Duke Point to Vancouver (Tsawwassen). We had to arrive at the terminal between 30-mins to an hour prior to our scheduled departure. Sailing time was about 2 hours. Amenities inside the ferry included a snack and coffee kiosks, vending machines, ATM, waiting area, lots of seating. Positive experience. Review #3178

Very accommodating! The staff is friendly and they really make sure you're comfortable and know…read morewhat's happening. I appreciated the help with my bags and the quick fix of my mis-fired reservation. I needed to fly out of South Terminal but I booked out of Vancouver Harbor. Not a problem and it was $6 cheaper so they refunded the difference. Appreciate they help!

One of their drivers was an absolute gem. Then they left me waiting 45 minutes and only then said…read morethey'd send a cab. I had booked the night before. Never again.

Never knew reserving a taxi was so complicated. I provide all information by email in advance, so…read morethat I have a written confirmation for all my travel, accommodation, meeting sites, etc. I get a response back without pick-up times, but told to call. Why bother with email if you have to call too? So I call. The person at the other end of the line says that her boss responded at 10:30 pm, and the boss also has 10 million other things to do, so this is 'a courtesy'. Not true. I put my original request in earlier that day and received the first response by 8:30 p.m. Nanaimo Yellow Cab treats you as if they are doing you are favor.

Convenient coming from downtown vancouver, but theres nowhere to wait inside as the coffee area is…read moreTINY. Also, our sailing was 25 minutes delayed so we stood for over 45 minutes in the bitter cold wind. The boat itself is surpisingly run down for how long this company has been running. Buiness class isn't worth it, the seats are gross.

We were traveling from the US and had a Hullo ferry schedled to Vancouver Island to coincide with…read moreour arrival at the airport and a waiting rental car. The day before our departure we were informed by email, without explanation that the ferry had been cancelled. I booked the next ferry 3 hours later and rearranged car and hotel arrival reservations. We arrived in Vancouver and now had 3 hours to spend in the rain so we took a taxi and found a place to eat near the ferry. HALF AN HOUR before the new ferry departure time, I got an email that it was also cancelled for weather conditions. It was raining. It's Vancouver!! Duh. The rental car person suggested we take the BC Ferry, about 20 min taxi ride away. It's 30 minutes slower but they never cancel. We arrived at our destination past midnight, exhausted and wet. Upon talking to a number of Canadiensy it is not uncommon for Hullo to cancel without reason. I highly discourage booking with them.

Great service in my ride to NRGH. Driver was friendly, courteous and efficient. He was on time &…read moreprebooking worked really well. Thanks ac.

I feel the need to share our experience with AC Taxi on November 4th, 2022. Our family required a…read morevan as we were travelling with five passengers to Departure Bay for a 10:40 ferry. We called AC Taxi at 8:01AM to request a van to attend our address at 9:30AM. At 9:40, we called in to AC Taxi to check the ETA of our requested van. The dispatcher mentioned that the cab was another 10-15 minutes away. We expressed to the dispatcher to please let the driver know of our need for urgency as we had a ferry to catch. The dispatcher confirmed that the driver has been notified of this and would be there ASAP. Upon our driver's arrival, the driver leisurely exited his vehicle and walked to the back of the van. No greeting was made, just a lackadaisical demeanour that emulated the company's scheduling organization. Then after arranging the seats for our trip, the driver stood to the side of the vehicle and re-entered his leisure state. My family loaded our luggage ourself, our driver daydreaming; almost seeming as though he was attempting to show his disinterest in our urgency. It was obvious the lack of empathy and service in our driver. Upon our arrival, our driver continued his status quo. Allowing us to open the lift gate and remove our luggage. In terms of reliability, AC Taxi has proven to be untrustworthy. If you need to arrive at a location at a specific time, find other arrangements. Very disappointed in this experience as a whole.

Quality service .. NICE lounge w complimentary coffee/T/bakery nibs ... FRIENDLY.. knowledgeable…read more. ON TIME. Great scheduling and frequent flights!! TOP DOGS in this business round here

This experience was the best part of our trip! The pilots were exceptional and very professional…read more It was so enthralling to fly from Victoria to Vancouver and back again. Going to Victoria we flew a single-engine plane, which may have been older, but was so exciting. This trip took longer so we had more time to savor the beauty of the water and islands speckled throughout the landscape. On the way back, we flew a twin-engine which was faster but almost as exciting. The representatives were a little officious but they could not damper the excitement of these flights. We booked the flights and a tour of the Capilano bridge through Harbour Air and could not have been more delighted.

Amazing service, Leah goes above and beyond. I wll definitely go with Limo ride again. Thanks for…read morethe great experience Leah.

From the owner: Limousines, serving Vancouver Island areas including Nanaimo, Parksville, Qualicum, Cowichan Valley…read moreand the Comox Valley. Weddings, prom, wine tours, birthdays, bachelorette, corporate events, nights out on the town! Let us get you all there at once, in safety and style. 12 passenger SUV Excursion Tuxedo, and an 8 passenger Lincoln limo, lady chauffeured.

Departure Bay is located north side of Nanaimo. It only has one berth and it only goes to Horseshoe…read moreBay. I was surprised that this ferry terminal has a food court and gift shops. It is a much more convenient location for us in terms of heading home or getting to Nanaimo. We usually take Swartz Bay or Dupoint. Only complain about this terminal is that you have to drive into Nanaimo and the traffic is not always the best.

Departed from Horseshoe Bay to Nanaimo. PROTIP- if you're taking car onto ferry you must enter from…read morehighway (for those who are staying in Horseshoe Bay). Arrive 1hr to 30m earlier than departure time. You'll end up waiting on long car line to enter ferry. You are allowed to exit your car after you enter line- so u can get coffee or use the bathroom. You have to get back to your car 20/30m before departure time. Then you drive to enter ferry. Park. And go up to enjoy the views, cafe and gift shop. We were lucky to see Orcas and enjoy a big brekkie for CAD$18.49. Starbucks for $2.50! Cruise is 1.5 hours with lots of indoor and outdoor scenic views. Staff and peeps were super nice and helpful. Pets ok to transport too! There's a little kids play room as well.