Most recently, I called the office to reschedule my appointment on 08-04-2023 for time 4p-6p…read morebecause I work daily until 4p and the woman in the office put in a note for my preference and that I worked daily until 4p. I was called at 1:44p by the tech, who obviously didn't read or get the note, and asked if he could come sooner. I explained that I worked until 4p and wanted him to come after I got off work. He said okay and that he would do so. He called me again at 3:23p and told me he was 30 minutes away and heading my way. He showed up at 3:40p... 17 minutes later. I was very upset over his lack of consideration and respect for my wishes for him to show up after I got off work at 4p. The previous time I had a tech out they were an hour late and didn't bother to call and let me know they were running late and so I wasted most of my day waiting on him, then had to leave for an appointment. He said they were short staffed and apologized. I asked for him to reschedule and he talked me into just doing the outside and returning another time to do the inside. Again, lack of consideration and respect for the customer. I let it slide and didn't report it to the office, but did tell him to please be considerate next time and let the customer know if he will be later than the quoted time. But with my experience with the tech on 08-04-2023, it is evident the staff just don't care what the customer wants or how their work (or lack there of) affects the customer's day. So I decided to cancel my subscription and will go to a company with better customer service. I spoke with a woman in the office on the phone this past Friday to report the tech and she was not the most pleasant or understanding. I proceeded to ask to have my services canceled, to which she went ahead without even asking why. I then told her I wanted to file a complaint, she seemed annoyed by this, and I told her about the last two techs and the inconvenience they caused. She couldn't care less and appeared to, out of obligation, agree that the tech's actions were wrong and she would send a message to their supervisor and have the supervisor (Tom/Todd??) call me to follow up. I've yet to receive a call back. Again, no one seems to care. I was, however, reminded that I would have to pay $57 for this month since the tech came out and sprayed the outside of my home, even though it wasn't when I wanted him to and I, for the second time, couldn't have the inside of my home sprayed because the tech didn't come when he was supposed to. Great way to keep customers! Very disappointed and seems customer satisfaction and support is NOT a priority to Orkin. Fortunately, there are lots of other companies to choose from and I can go elsewhere. No, I would not recommend Orkin to anyone. The bugs mostly stayed out of the home, that's the only positive, but other companies can offer the same results.

1. They kill ants for a week not two months which are their intervals…read more 2. They purposely don't kill pests so you have to keep paying 3. I got stuff off of Amazon that got rid of a lot of the ants in one day. 4. If there are mice in your attic, skip paying them 20 k. I priced out the same services for 3 k which included adding more insulation than orkin was stating that he'd provide in the 20 k quote 5. Save money and time and go elsewhere!

CJ came out yesterday and bated our termite infestation and Josh came out today and installed bait…read moretraps outside. Both we very professional and knowledgeable about our concerns and issues. They was very helpful on what we needed to eliminate our termites and prevention to to keep them from reinfecting our house. I would recommend them to anyone that needs rodent control

Very kind and honest! Very helpful identifying the ants causing damage. Gave us a free estimate and…read moreanswered all our questions. We would recommend this company .

Called for a bug issue, first I was impressed because they answer their phone!, which is a miracle…read morethese days! The man that I spoke with is so knowledgeable and told me what to do and go from there.

I talked to Baily at Scherzinger Pest Control on Thursday evening about our wasp problem. She…read morescheduled me for Saturday morning and took my credit card number. Saturday morning came and went. I called Scherzinger back on Saturday morning. They said they don't do insects on Saturdays and they had no record of my appointment - they couldn't even give me another time or date until Monday. Thanks for nothing. If you can't get basic scheduling down pat, then I wouldn't trust you for anything else.

At my previous address, I used this company for pest services. My technician Barack was extremely…read morefriendly and always chatted with me. He always remembered me and our conversations! This definitely made it easy to talk to him and made the service feel personal. I had originally called because I woke up to my cat eating a mouse! I freaked out and called Scherzinger. They were prompt in their response and their pricing was super reasonable!! Barack came out to my home and did a thorough inspection. He didn't find any evidence of nesting mice (thank goodness!) , but did find areas of where it could have entered. He also handled my kitchen ant problem! I was able to take his recommendations for improvements - filling gaps in my crawl space and trimming my tree in the front yard - and succeeded in preventing more from entering my home. He continued to come to my home until the problem was resolved and then quarterly for maintenance. Again, as mentioned above Barack is amazing!

Stan was great! First experience. Very knowledgeable and thorough. He answered all my questions…read moreand educated me as well. Very professional and a wonderful personalized service as well.

my pest infestation was beyond bearable ... there were huge nests in just about every room and…read moreappliances... after the first treatment from a+ rapid pest control it was so much more habitable... i've had two treatments so far and i barely see any anymore... the only way i believe to get these results are to make sure that everything is cleared out and cleaned so that his treatments can take their full effect and do the job that he sets forth to do... with what i did in my home and what he came in and did together we got it more under control... i recommend a+ rapid pest control to whoever have one of those infestations that make you just want to throw everything away and move... that is exactly what i was on my way to doing i have threw away everything that they can hide in just about and i was on my way to move up out of the home i've been in for a few years but now i can sit comfortably... i want to thank a+ rapid pest control so much i also have children with asthma and i can see that it is improving a lot more since the infestation has gotten under control... so thanks again a+ pest control you definitely aren't your name a+++++ from me for sure

From the owner: A Plus Rapid Pest Control offers a wide range of pest control services.read more

Provided an assessment and treatment for pests. Price was fair and technician was professional.read more

Ken has in a crate Pest exterminator over the past two years. I originally met him at the home show…read moreand I am very glad that I did. He was able to read my home I have mice after about 2 1/2 months. I live around a wooded area and right next to a creek so we get a lot of rodents and pass the visit our home quite often. Not anymore thanks to Ken I would highly recommend Ken with Pest Pest