I have a four year old 80 lb poodle mix. I live in Houston and had him groomed at Lad's and Lassie's while in Abilene visiting my parents. My mom regularly takes her poodles here for grooming services. This was hands down the best and most affordable full service groom my dog has ever received. He even looked more confident after the groom. read more

Took a disabled person's money and didn't do anything. I just moved to the Abilene area. I am disabled and have a Service Dog that assists me in my everyday activities. Therefore, I MUST have her bathed, dipped and nails trimmed (with a grinder) in order to take her into public places. For example, resteraunts. Can't take a Service Dog into an eating establishment smelling and scratching. After picking up my dog I noticed that she had not been bathed, dipped, nails done nothing. I will be calling them today. read more

Up till a couple of months ago, I had been using Lads & Lassies dog grooming service for the last 25 years. I chose to leave Lads & Lassies because the owner Wendy called me a few months ago to gossip and spread nasty rumors about another local groomer that was employed at Lads & Lassies for a short period of time. I told Wendy that I did not want to be part of this smear campaign and that the accusations they were making against her were lies and wrong she continued to bash this ex-employee despite me telling her it was wrong. In addition, Wendy's sister Shala always complained when I brought in my shelties. These are not nice ladies at all and I would NOT RECOMMEND this business to ANYONE ! After my dogs were stolen out of my backyard - I figured I would hear from Lads & Lassies with some words of support or concern. Over the weekend I placed a flyer on their door hoping they would leave it up to support my search for my dog. This morning I when I drove by - they had REMOVED my sign. I stopped by the business this morning to have an adult conversation with either Wendy or Shala about "why" I choose to find another groomer and their lack of support for my lost dog. Needless to say.... this business is not capable of honest feedback or professional behavior and they don't care about my lost dog after grooming my family pets for so many years. Shala was incredibly rude to me when I tried to explain why I used another groomer but she was downright nasty towards me. read more

Unbelievable!!! They gave our dog a reverse mohawk! Then cussed me and told me I needed to look the breed up!! lol...the most utter incompetence and rude service i have ever received in any industry in all of my life. They were recommended by a neighbor...so we had high hopes. We are NOT hard to please...we arent "picky dog people". But this dog looks like when they shave a dog for surgery... Clippers several inches wide...shaved a broad stripe all the way down her back and even her nose and tail...I mean it looks like a drunk person did it!!! signed, angry read more

I have been taking my dogs to Lads & Lassies for many years. They always do an excellent job and are very good with both my dogs. The groomers do exactly what I ask, and I can only remember one time where this was not the case. They are polite and very good with the dogs. The only problem I've ever had is that they are invariably late when opening up in the morning. It doesn't matter what day of the week, they can't seem to make it on time. Since my dogs are old and a bit skittish, I prefer to take them to people with whom they are familiar, so I adjust for this problem. read more

Response to Poppy C. What you said was a lie, you called friday, asking to make an appointment i told you we could not becauae we had 23 other dogs, it would be 35 dollars for bath, toe nails, dip. He made the appointment for Saturday. Called back and the owner talked to him said we would go ahead and take his dog. He asked for a discount because it was a service dog,so we charge 30 because the owner felt bad because he coulsnr take the dog in to public. Told him he had to be here by 11, He showed up at 12.The OWNER bathed, dried and cut and filed toenails, when he came to pick up the dog he saw with his own two eyes the owner drying it and had to wait so we could do our job properly. He picked up the dog and left. Than called yesterday 11-9-16 saying he got to thinking about it, and his dog was completely dry, amd other places he had taken her to always sent her home wet. Processed to cuss us out, wanted is money back and made threats. That is the truth. We would never,NEVER take advantage of anyone EXPECIALLY someone with a handicap. So for doing our job properly, and afficiantly, and stopping everything we were doing to take care of his dog,we get riddaculed. Im sorry your not satisfied but we will not be doing service with him again. read more

I have been taking my yorkies here for 3 years now ! they are great! They remember you as a person no matter how long it has been. it cost about 30$ for each pet that I have taken there (have also taken a wiener and a lab for the same price) they also custom each cut to your preference. So I get a yorkie cut with a teddy bear face with no extra charge! they take cash and checks you drop off the pups before 10am and they are ready between 3-4pm. Its just the best.. its 50% cheaper than petsmart and they truly care about each pup and share stories of what you have missed while they were with them. read more

I've been bringing my dogs here for close to 20 years. Never been disappointed. Very friendly people always take good care of my dogs. Highly recommend them! read more

Liz took great care of our two pups! Their hair was perfect, and they came out with a big smile! Thank you!

The Lads and Lassies crew always take great care of my Pippin LaRue. She is a grumpy old lady and they deal with her wonderfully. She is such a scruff and comes home looking super everytime. read more