We had an amazing experience here!! We went a couple hours before closing and they were incredibly…read morebusy. Despite the chaos, EVERY single worker and volunteer was professional, patient, and worked as fast as possible. They were so helpful, we were able to adopt an adorable dog! He fits in perfect with our family. Thank you so much!

Found a dog that was going to get hit out in the street, scared out of her mind. I brought her here…read morebefore they opened to the public but when the staff are here cleaning. I was unable to keep the dog at my house and had to go to work. My only options were to throw the dog or or hope one of the staff would have a modicum of compassion for an animal and let me drop her off. They told me that of those were my options that I should throw her back into the street because they needed to clean the floors to be presentable to the public. Even though a drop off shouldn't take more than a few minutes and sparing one of 4+ employees wouldn't impact their opening time (no one is coming to adopt pets at 1030am on a Tuesday either), they told me to just let the dog loose. TLDR: told me to throw a dog back out on the street. I showed up super late to work because they weren't willing to deviate even a little to help

Maria is awesome she knows who you are buy your pets name. True Animal Lover takes care of rescued…read morehorses all around caring person. We adopted our dog Bingo and she has been great addition to our family. She always has dogs and cats that need to have a good home. She will even keep her eye out for what you're looking for. She has a "Whatever it takes to save an animal" attitude.

10/10 experience have been shopping here for over 7 years no issues good fish selection if you…read moredon't like what they have they can order it for you and will be in within 2 weeks typically. Eric in the fish section is super helpful

I'm a regular at Pam's Pets, we go a lot for supplies and maintenance items and feeder insects…read morealmost weekly. Recently they got two baby whites tree frogs and i've been looking at them the past couple times i've gone in (i already have two very healthy adult whites tree frogs) Today however, I went in for crickets and went to check on them and one was clearly dead. I tried my best not to say anything in store as other people were there and i was very uncomfortable and called after I left, wondering if it was maybe sick. I know they've just had a lot of new staff roll in but i was disturbed. The manager (who i will not name but i'm sure if you know you know ) tried telling me they didn't even have tree frogs and they wouldn't house two together if they even did, to which i said "I was just there and have been seeing them the past couple of weeks at the front" and he goes "well yeah okay we have two they're fine, what's wrong with em ?" and when i begin to explain he gets an attitude and goes "Lady i'm not the owner" and was just so rude. I have seen this man be so ugly to customers throughout the past year i've been going almost weekly. It's never been directed at me so i've tried not to say anything to or about this man but after what i experienced today i will NOT be going back. I knew what i saw and I tried finding reviews and went to Yelp where finally I found people with similar stories about the place. I was aware they were rude but wasn't aware they were so neglectful to the animals in store. I'm disgusted. I almost took photos of the dead baby frog but i really didn't want it on my phone. I was hoping to be wrong but at this point after all i've seen (them not properly cleaning cages after getting new inventory and just putting animals in there, clearly not knowing what they've got and what is healthy vs unhealthy) I think they should be held accountable. While I know they have some great staff that actually care and know about animals, but clearly some really, REALLY, are damaging to the animals and their customer base.

I went to see a dog and was told it would be Friday before it could be seen. Friday is here and I…read morewent to get that dog and he was killed murdered by staff never given a chance. they don't care

The condition of the place is beyond horrible. I'm not usually the kind of guy that would mind a…read morelil dirt here and there but I physically could not stay in the building for longer than a few minutes. The smell of old urine and fecal matter was so strong that it made me almost threw up. There was also animals that were not supposed to be outside in 100° Weather like this black cat that was beside a pile of waste in the front. It's not right to have conditions like this. There was even poop on the floor and other workers were nonchalant about anything. I guess their olfactory senses were shot because God it smelled like a pile of corpses dripped in rotten sewage. Fix the conditions and treat the animals better. No living creature deserves to live in these kind of conditions. The smell also sank into my clothes. Never will I go back..I honestly wished the city would do something.

I used Dr Dearing years ago for soft palette surgery on my French Bulldog. He did an excellent job…read moreand it was priced way below other vets doing the same procedure in the metroplex. If the clinic has not been bought by a corporation, I would completely recommend their professional services!! Everyone needs a good pet for personal mental health these days, but unfortunately, not everyone can afford the medical care due to rising costs. Check 'em out

In short, excellent care in every way. But the short version does not do this Clinic justice, so…read moreread on. First, they have the curbside service worked out so that it is convenient. You show up, call the clinic number printed clearly on the sign, tell them which of the 6 designated spots you are parked in, and they come out and get your pet. Secondly, we are from out of town, and that wasn't an issue, even on a post-Christmas weekend. They gave me the option of an afternoon or following morning appointment. Third, the Doctors and Techs are super friendly, and most importantly, super kind and attentive to your pet. The doctor gave me specific instructions, diet recommendations, and a detailed estimate, should the situation require a surgical solution later. I am so glad, that I took the recommendation of my son-in-law who uses them for his 3 dogs!

Monica is very unprofessional and is mean to the dogs. Our dog is very sweet and well behaved. We…read morecaught her yelling and him and pushing his face away and pulling on the furr around his face. He was scared to death and didn't understand why she was doing that. I watched her and reported it to the manager. I also told Monica what I witnessed and told her he is never treated that way at home. 30 minutes later after we pick him up, he was still shaking. I do not recommend Petsmart to groom your dog. They do not care about your furr babies.

You will never see my money again! I arrived at this location at exactly 6:58 pm on a Sunday night…read more The doors were locked and I could see 4 customers in line (not a group of people, but 4 actual customers) - I knocked on the door and a young lady with glasses came to the door and stated we are closed. I stated I really needed to get some puppy food and I knew which aisle, and wont be an inconvenience so they could still close in a timely manner. She said to me "No man, the store is closed and that's that." Instead of arguing I walked away but felt disgusted with the way she had talked to me and the simple fact that there were other customers in line. I can understand she was only doing her job by following corporate mandates, but I know for a fact that talking to customers in that fashion has never been encouraged by Petsmart as I used to work for Petsmart in Houston Texas (Dairy Ashfiord location) in 1996. We were always encouraged to go above and beyond - which was Carmax's policy in the early 2000s as well. Here's a simple fact: You want more business - instead of spending millions of dollars in advertising why not follow the general marketing rule of making your customers happy so that we can give positive reviews and word of mouth to our friends and family. I do not expect any discounts or freebies, as I will be closing my online account as well. Here is the egg on your face Petsmart, I will spread this online far and wide until that location learns it's lesson in practicing customer etiquette such as treating people with respect. A simple but courteous comment such as I am sorry we are closed, or something else could have taken this in a different direction and I would have happily walked away. Instead, I will take my money to Petco along with Pam's Pet and Fish cause they might be a little more in price on certain products, but l would maintain my integrity instead of being treated like a moldy slice of bread that was left in the very back of the food pantry. and that's you Petsmart, treating me like moldy bread instead of a money spending customer that not only goes to your brick and mortar store, but also goes online to purchase many items and ALWAYS recommends this corporate citizen as I was a previous employee. I DO WANT SATISFACTION in knowing that this location has taken corrective measures in training people how to deal with other people that are customers and provide your lifeline - money. So with all of this said and in mind - you will not profit off of me anymore, and I will spread this far and wide online along with advisement to others that they too are customers and WE DO HAVE OTHER OPTIONS IN BUSINESS SELECTIONS. Toodles :)