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Lacey Auto Licensing

3.5 (36 reviews)
Open 9:00 am - 6:00 pm

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I should of done my own research before going. I told them I'm in military orders for school here. I even brought my orders. But they said if I'm here longer than 60 days I need to pay USE TAXES on the car I bought from OREGON. I showed them my Hawaii driver's license too when looking at my name. All things that should of told them I'm not from here and things that hit the mark of qualifying reasons not to pay use taxes. On the website it says.. Actives duty OVER 6 months (been in years now) Vehicle 30 days before discharge Took purchase out of Washington state My home of record isn't WA So I even told them I need a exempt form but they disagreed and said it doesn't apply to me. $500 use taxes. Now I gotta wait for a refund and turn around time is damn near a year. When they could of just had trained their employees better so they aren't charging for things they shouldn't be.

Staff have no clue what they are doing. Brought my car that was gifted to me from my dad. Had an out of state title. Was told I wouldn't be able to get it registered because sales taxes weren't paid on the car yet they were and I had proof saying other wise. They looked up the value of the car and wanted $600+ to cover "sales tax". Staff was belligerent and hard headed. Ended up going to the Auto registration place in Hawks Prairie. Took less than 10 minutes to get it done. Only paid $274.25. I would just completely avoid this place. Either they were trying to scam me or they just wanted it done their way even if it wasn't correct. Also looking through their reviews, seems like doing whatever they want or making things up is there job.

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9 months ago

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8 months ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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12 years ago

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4 years ago

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7 years ago

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6 years ago

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9 years ago

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7 years ago

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6 years ago

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4 years ago

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5 years ago

Instead of trying to actually help the customer and find out the TRUE answer, the girl just gave us some BS info. Waste of time.

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5 years ago

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8 years ago

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7 years ago

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9 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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14 years ago

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9 years ago

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6 years ago

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7 years ago

They were super friendly and fast. We had to re-title and register the vehicle. The wait was very short. We had no issues!

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12 years ago

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13 years ago

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14 years ago

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12 years ago

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Review Highlights - Lacey Auto Licensing

They are always very friendly and fast.

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People searched for Departments of Motor Vehicles 100 times last month within 5 miles of this business.

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Department Of Licensing

Department Of Licensing

(54 reviews)

I had perhaps my best ever DMV experience at the Lacey Licensing office this week. Not happy about…read morehaving to trudge in to the office six weeks after making an appointment, the young lady who waited on me was exceptional, kind and quick. That is all too rare these days. My only star deduction was because of the cost: $135 for an 8-year renewal and 'enhanced' license. Seems steep! Keep it up for the wonderful service!

Hands-down, my favorite deal Ellen Washington to go to. I always send friends and family to this…read morelocation to get an enhanced drivers license. It's usually very easy to get an appointment same day or same week at this location. As long as you have all your paperwork together, they get you right in and out. Today I actually had to do a replacement drivers license since I lost mine in an airport across the country and they were very gracious and nice and professional, and I was in and out of there within 10 minutes. My license was up for renewal in a month so it was just done altogether and with the credit card fee it was $141 for eight years for an enhanced drivers license. The gentleman who helped me today was absolutely awesome unfortunately I don't remember his name but he's the guy from Brooklyn, New York. He was so funny and so friendly and fast and professional, and I was having an awful day, but he turned my day around, so I don't often give a government agency five stars but today this one more than earned it! G

Lacey Auto Licensing - departmentsofmotorvehicles - Updated May 2026

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