What a refreshing customer service experience! I recently purchased a boat from Mapleton Marine…read more The entire experience from start to finish was amazing. I received top notch customer service from the sales dept. The took the time to listen to me and made suggestion based on my needs and budget. I left feeling like part of the family. Josh is one of the most knowledgeable people I have met when it comes to boats and service. He called me a few days after to make sure everything was OK and asked if I had any questions about the boat. I will be back to purchase a dock soon!

From the owner: Whether you're a Pro or a novice on the water we can help you out with all your boating needs. We…read moreare a full service Marine dealership with a fully stocked parts room and showroom that make us your one stop shop when heading to the water. General Information Here are some of the services that Mapleton Marine offers: New and used boat and pontoon sales -Crestliner Boats & Pontoons -Sanger Boats -Bentley Pontoons -South Bay Pontoons -Premier Pontoons Hewitt Lifts and Roll-A-Docks Pontoon Legs Pier Pleasure Docks and Lifts Yacht Club Trailers Eagle pontoon trailers MinnKota Trolling motors Humminbird Electronics Full Service Parts Department Authorized Mercury Parts Dealer Authorized Mercruiser Parts Dealer Authorized Johnson/Evinrude Dealer Full Service Boat & Pontoon Repair Shop Master Technicians Authorized Mercury technicians Authorized Mercruiser sterndrive & Inboard technicians Authorized Johnson/Evinrude technicians

By far my favorite marine store. They have an excellent inventory of new boats at almost any price…read morerange. The service department seems very willing to deal with a problem and give advice for future avoidance of the same issue.

They are an authorized Evinrude service center yet when I called to get mine in for service I was…read moretold they were not accepting any repairs just winterizations. This is the time to get them serviced so they are ready to go in the spring. I then called a shop in New Richmond, Wi. and was told to bring it right in which I did and it was fixed in 1 week. I would never call Hannays Marine again either for service or to purchase a new boat. If you need service for your Evinrude the drive to New Richmond is worth it Warners Dock knows how to treat their customers!

I have been doing business with the great folks at Tonka Bay Marina for over 15 years! They have…read morealways provided quality work and reasonable prices. Not the cheapest on the lake, but you get what you pay for! Also, the owner's are dedicated to helping the greater Lake Minnetonka community. From helping the U of M with AIS studies to personally taking veterans out on the lake, they go above and beyond to contribute in a positive way. That's a business I can support!

This is the most complete and professional marina on Lake Minnetonka!…read moreI wouldn't do business anywhere else. Their crew is top notch!

I brought my relic 2003 Glaston Volvo Penta to these guys after it sat for 6 LONG miserable weeks…read moreat another Boat repair shop. These guys evaluated the the upper unit outdrive and repaired the whole Outdrive in less than 48 hours at the estimated price quote. They saved what summer Fun was left on Lakes in Ottertail- I couldn't have been more pleased. When the next issue arises; I will use them again as they easily earned my trust.....THANK YOU !!!

Great customer service. They let me know that the service I requested was not necessary, saving…read moregreat expense.

If you're looking for a new boat, look no further! The crew at MarineMax is the best around.read more

I had some boat trouble and Blue Lagoon took care of me immediately the next morning in spite of my…read morenot so pleasant demeanor. Would highly recommend, everyone I worked with there was very professional.

My husband has had his boat with them for years and for the past few summers I have worked with…read morethem to coordinate storage and delivery to our dock. Every interaction with staff has been professional, accommodating, and educational. I have appreciated all their advice, and the services they provide. For someone who is still new to the area and not experienced with boat ownership, I have found them to be trustworthy partners in this process. ​ I cant thank them enough for their work- Samantha Wacker.

Traveling from Yakima, Washington to Dublin, Virginia we were unfortunate to breakdown in our RV…read more We were fortunate though to be close to Universal Marine and RV. I contacted Jason the manager and he said to bring it in. It took a day to have the work done but could have been longer. We were so happy with there service and would highly recommend them.

Purchased a 5th Wheel RV from them in early 2021, after a very brief walk through, I pulled this…read moreunit home only to find out that the brakes on the camper were never adjusted and did not function. After the dangerous ride home, I called them and they requested that i bring the unit back to them for repairs. That's right, pull a camper with no brakes back to Rochester with no brakes! I had a local mechanic adjust the brakes for me in my driveway. They told me that they operated everything in the unit to make sure all was functional. But the LP tanks were new/empty. I had to pay a local LP supplier to purge and fill the tanks. It was obvious to me that they did not operate most if any of the appliances prior to delivery. We had numerous failures with this unit and had slow service, along with wrong parts ordered. There was an issue with the hot water heater that they never did correct. I did contact the manufacturer (Forest River) and found out the many of my issues were never reported to them, as Universal had told me. At one point they must have gotten rid of their parts person and I was told that the slow service was due to their having to "catch up" from the back log she created. I finally got an email from the manager, he was less that kind or helpful. I traded off the unit for a far superior unit from another dealer. I personally would avoid Universal Marine and Forest River RV, Poor Quality, Poor Customer Service. but Excellent frustration. I waited over a year to write this review because if I would have written this back then, I would most likely have said things that were driven my emotion not plain facts.

Brought my Minnkota Ulterra here for repair work and Tim in Support said it would take about a…read moreweek. That's incredibly fast in the marine repair world, I was skeptical but brought my Motor in anyway. Less than a week the belt is replaced and my turning motor fixed which was acting up, both fixed in 4 business days. Sadly only complainers go out of their way to write reviews, this company has always steered me right.

worst experience I've had in my entire life. brought my boat in for service and both my fish…read morefinders were stolen from their lot and the owner was rude and offered no apology, he shrugged his shoulders and told me to contact my insurance company even though he was liable for the theft's. long story short I would never recommend this place to anyone.

I had the pleasure of speaking to Caleb about a new Lund Impact while shopping for a boat. The…read moreexperience was a sharp contrast to the poor attitude/indifference and lack of knowledge offered by my local Lund dealer. Although I ended up purchasing a boat made by another manufacturer from another dealer, I thought the pre-sales help and information I received from him was worth sharing here.

Most strongly recommended! I purchased a used boat/motor/trailer set up from them and had a…read morefantastic experience. Herb was patient, helpful, and knowledgeable. I appreciated that he took time to explain the boat operation and details during delivery. It was well worth the trip to Rochester!