1. AL's Specialty Marine

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Rochester, MN

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AL's Specialty Marine

3.0 (6 reviews)
Closed • 9:00 am - 12:00 pm

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7 years ago

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2 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

I was in Al's late last year. Didn't buy anything, just browsing but they treated me like family and you can't ask for more than that.

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Universal Marine & RV

Universal Marine & RV

(9 reviews)

Purchased a 5th Wheel RV from them in early 2021, after a very brief walk through, I pulled this…read moreunit home only to find out that the brakes on the camper were never adjusted and did not function. After the dangerous ride home, I called them and they requested that i bring the unit back to them for repairs. That's right, pull a camper with no brakes back to Rochester with no brakes! I had a local mechanic adjust the brakes for me in my driveway. They told me that they operated everything in the unit to make sure all was functional. But the LP tanks were new/empty. I had to pay a local LP supplier to purge and fill the tanks. It was obvious to me that they did not operate most if any of the appliances prior to delivery. We had numerous failures with this unit and had slow service, along with wrong parts ordered. There was an issue with the hot water heater that they never did correct. I did contact the manufacturer (Forest River) and found out the many of my issues were never reported to them, as Universal had told me. At one point they must have gotten rid of their parts person and I was told that the slow service was due to their having to "catch up" from the back log she created. I finally got an email from the manager, he was less that kind or helpful. I traded off the unit for a far superior unit from another dealer. I personally would avoid Universal Marine and Forest River RV, Poor Quality, Poor Customer Service. but Excellent frustration. I waited over a year to write this review because if I would have written this back then, I would most likely have said things that were driven my emotion not plain facts.

Traveling from Yakima, Washington to Dublin, Virginia we were unfortunate to breakdown in our RV…read more We were fortunate though to be close to Universal Marine and RV. I contacted Jason the manager and he said to bring it in. It took a day to have the work done but could have been longer. We were so happy with there service and would highly recommend them.

Cannon Power Sports - Cannon Power Sports, Inc.

Cannon Power Sports

(9 reviews)

I had previously posted a very negative review on Cannon Power Sports due to terrible customer…read moreservice from the previous general manager. Recently, the company has gone through a management change and I am thoroughly impressed with their customer service! The new general manager called me about my negative Yelp review to apologize and help resolve the issue. As a businessman, I know how difficult it is to clean up someone else's mess. The new GM treated me with nothing but respect and gave me a great deal on my next purchase. I will now be a loyal customer. If anyone has had a bad experience, I suggest you give the new management a chance. They have now earned my business, and they will do the same for you.

I brought my 2019 General into the dealer to get a belt replaced. They proceeded to say I needed…read moreboth front and rear clutch covers replaced. They sent me confusing pictures of why they needed to be replaced so I agreed. They quoted me $1118 to do the job and charged me $1251 because they forgot to include the belt on the first quote even though it was there to get the belt replaced. I picked up the machine from the con artists and there is a dime size scuff wore through the front cover on the top side near wear the breather tube connects. Instead of suggesting I use JB weld to repair it they put over $400 of parts on the machine. They claimed I also needed a clutch from scratches clauses by the belt slipping, I declined because I felt they were ripping me off. This is a warning to stay away! Beware of the service department!

River Valley Power & Sport - Marine of Red Wing - Outside of new building

River Valley Power & Sport - Marine of Red Wing

(10 reviews)

What a disappointing dealership! They have a boat posted on Facebook Marketplace, by multiple…read moresalesmen. I messaged the first one, Josh Smith with some questions. He answered one of the multiple questions, and told me the boat was in another storage unit and he was happy to set up an appointment to see it. I assumed selling something, he could answer some basic questions, so I don't have to travel an hour and a half to find this information out. Never heard back from him, even though I reached out again to see if he was able to find out what kind of fish finder was on it. Noticed there were 2 other salesmen with the same post, whom I also messaged. (Justin H and Kyle P). Neither one responded to the questions asked. If these guys cannot respond to a couple of basic questions on a boat they have posted and are selling, then I will for sure stay well clear of this place....

here's a review you might wanna read John wooden the owner. We did a trade out with him on some…read moresign work. I went to his office he said come on in let's talk it over we both agreed that he'd give me to Paddleboards. He reneged on the idea after he even told me that I might have to pay a little of the shipping, he's a first class, but add don't do business with them. He's a shyster even his employee Paul knew I was right that John owed me for all the work that I did, and was willing to trade it out by from a reputable dealer.

AL's Specialty Marine - boatdealers - Updated October 2026

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